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Surveypal Platform vs LimeSurvey: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Surveypal Platform vs. LimeSurvey is based on a specific set of business needs and context. The comparison uses 1158 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Surveypal Platform and LimeSurvey

Surveypal Platform, LimeSurvey, CustomerSure, Userback, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Surveypal Platform covers Collecting Feedback, Engaging Conversational Surveys, Coaching, Training & Onboarding, etc.

LimeSurvey focuses on Communication Management, Rating And Review Management, Collecting Feedback, Advertisement with Social Media, etc.

"Surveypal stood out because their solution enables us not only to deliver an elevated response experience but also capitalize on their expertise to build feedback processes that support our business goals. Ease-of-use was also a big plus for us. " - Marja Hamalainen

"The software is a great help to capture the feedback of visitors regarding Ars Electronica and eventually to react to this feedback. " - Martin H

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Surveypal Platform

Focus area

Software Failure Risk

  • medium

logo LimeSurvey

Focus area

Software Failure Risk

  • medium

About

Survey platform to measure customer service experience

Online survey tool to understand people better

Financials

SEED

PRIVATE

Business Need

Total Processes
(we found evidences for)

22

23

Total Goals
(we found evidences for)

8

2

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring customer satisfaction

measuring net promoter score


engagement management

engaging and following up



training & onboarding


helpdesk management


business development


lifetime value management


loyalty management

customise loyalty program


lead qualification

lead qualification: technographic




communication management


rating and review management



proposal & quote management


sales document management

proposal & quote management


social media analytics


social media management

social media analytics



Top Goals

Goals Achieved

  • Enhance customer relationships

  • Improve efficiency

  • Increase sales & revenue

  • Scale best practices

  • Improve ROI

  • Establish thought leadership

  • Acquire customers

  • Improve brand engagement

  • See 5 more
  • Enhance customer relationships

  • Acquire customers

Top Channels

Channels Used

  • phone calls

  • social media

  • display advertisement

  • website

  • e-mail

  • promotions

  • review sites

  • See 4 more
  • phone calls

  • social media

  • display advertisement

  • website

  • e-mail

  • promotions

  • review sites

  • See 4 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

low

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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Business Setting