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SurveyMonkey CX vs QuickTapSurvey: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of SurveyMonkey CX vs. QuickTapSurvey is based on a specific set of business needs and context. The comparison uses 2318 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing SurveyMonkey CX and QuickTapSurvey

SurveyMonkey CX, QuickTapSurvey, SatisMeter, CustomerSure, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

SurveyMonkey CX covers Collecting Feedback, Campaign Management, Engaging Conversational Surveys, Competitive Intelligence with Promotions, etc.

QuickTapSurvey focuses on Trade Show Marketing with Offline, Collecting Feedback with Mobile, Motivation Management, Engaging Conversational Surveys with E-Mail, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo SurveyMonkey CX

Focus area

Software Failure Risk

  • medium

logo QuickTapSurvey

Focus area

QuickTapSurvey is better than SurveyMonkey CX for

Software Failure Risk

  • low

About

Feedback management tool to build a CX program that adapts to customer needs

Survey Software for Data Collection to capture leads and customer feedback

Age

1999

Financials

PRIVATE

M&A

Business Need

Total Processes
(we found evidences for)

35

38

Total Goals
(we found evidences for)

7

7

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring net promoter score

measuring customer satisfaction


engagement management

engaging and following up


campaign management


competitive intelligence


helpdesk management


content management



training & onboarding


rating and review management



conference call management



products & pricelist management



generation of new leads


social media management


communication management

sending & publishing communications


trade show marketing


motivation management





business development


creating contact list


contact list management

creating contact list



sales document management





Top Goals

Goals Achieved

  • Enhance customer relationships

  • Increase sales & revenue

  • Acquire customers

  • Grow market share

  • Improve ROI

  • Scale best practices

  • Enter new markets internationally or locally

  • See 4 more
  • Enhance customer relationships

  • Acquire customers

  • Improve ROI

  • Improve internal communications

  • Increase sales & revenue

  • Enter new markets internationally or locally

  • Build brand awareness

  • See 4 more

Top Channels

Channels Used

  • offline

  • trade shows

  • mobile

  • mobile app

  • e-mail

  • user generated content

  • blogs

  • phone calls

  • website

  • events

  • chat

  • games

  • video

  • See 10 more
  • offline

  • trade shows

  • mobile

  • mobile app

  • e-mail

  • user generated content

  • blogs

  • phone calls

  • website

  • events

  • chat

  • games

  • video

  • See 10 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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low

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Integration Risk

medium

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medium

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Migration Risk

medium

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low

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Business Setting