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Suitecrm vs Scratchpad: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Suitecrm vs. Scratchpad is based on a specific set of business needs and context. The comparison uses 2627 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Suitecrm and Scratchpad

Suitecrm, Scratchpad, workbooks.com, Siebel CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Suitecrm covers Engagement Management, Sales Document Management with Mobile, Contact List Management with Phone Calls, Workflow Management with Mobile, etc.

Scratchpad focuses on Forecasting, Workflow Management, Pipeline Management, Engagement Management, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Suitecrm

Focus area

Suitecrm is better than Scratchpad for

Software Failure Risk

  • medium

logo Scratchpad

Focus area

Scratchpad is better than Suitecrm for

Software Failure Risk

  • medium

About

Opensource CRM for businesses

Fastest experience to update Salesforces

Financials

PRIVATE

SERIES B

Business Need

Total Processes
(we found evidences for)

67

46

Total Goals
(we found evidences for)

11

6

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


sales document management

proposal & quote management

contract management


contact list management


workflow management


communication management

tracking & monitoring communications

sending & publishing communications


campaign management

campaign monitoring

campaign analytics


relationship management




conversion management


customer feedback management

measuring customer satisfaction


generation of new leads


competitive intelligence



knowledge management


content management

content publishing



training & onboarding


pipeline management


opportunity management


loyalty management


sales call management


conference call management


customer case management


rating and review management


relationship marketing


social media management

social media analytics


helpdesk management




lead qualification


lifetime value management


segmentation and targeting


account management


business development






promotion management


discount management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Increase sales & revenue

  • Acquire customers

  • Grow market share

  • Improve internal communications

  • Improve ROI

  • Enter new markets internationally or locally

  • Improve consistency

  • Improve digital and social presence

  • Launch new products

  • Improve efficiency

  • See 8 more
  • Scale best practices

  • Increase sales & revenue

  • Improve ROI

  • Launch new products

  • Acquire customers

  • Enhance customer relationships

  • See 3 more

Top Channels

Channels Used

  • phone calls

  • e-mail

  • website

  • offline

  • social media

  • games

  • chat

  • LinkedIn

  • on premises

  • promotions

  • See 7 more
  • phone calls

  • e-mail

  • website

  • offline

  • social media

  • games

  • chat

  • LinkedIn

  • on premises

  • promotions

  • See 7 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

low

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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Business Setting