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Compare SuiteCommerce vs Salesforce B2C Commerce

Comparison Summary

For SuiteCommerce vs Salesforce B2C Commerce comparison, Our AI algorithm looked at 1901 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using SuiteCommerce and Salesforce B2C Commerce to solve their respective business needs.

Pros and cons of SuiteCommerce and Salesforce B2C Commerce

SuiteCommerce is more suited to businesses that require Order Management with Offline and Engagement Management where as Salesforce B2C Commerce is focused towards Engagement Management with Website and Advertisement with Promotions .

logo SuiteCommerce

Focus area

Software Failure Risk

  • medium

logo Salesforce B2C Commerce

Focus area

Software Failure Risk

  • low

About

B2B & B2C Ecommerce Platform

B2C eCommerce - Salesforce.com

Age

1977

1999

Financials

IPO

IPO

Business Need

Total Processes
(we found evidences for)

62

62

Total Goals
(we found evidences for)

12

11

Top Processes

Evidences indicate better relative satisfaction



engagement management

engaging and following up


campaign management

campaign analytics


helpdesk management


products & pricelist management


workflow management


sales document management

proposal & quote management

contract management


content management

content publishing


communication management

sending & publishing communications

tracking & monitoring communications


training & onboarding



personalized marketing


generation of new leads


billing and invoice management


payment management


account management


competitive intelligence


touchpoint management


channel management


customer feedback management

measuring customer satisfaction


rating and review management


loyalty management


social media management


contact list management



category management





knowledge management




promotion management


international marketing



Top Goals

Goals Achieved

  • Acquire customers

  • Increase sales & revenue

  • Enhance customer relationships

  • Launch new products

  • Improve visibility

  • Scale best practices

  • Enter new markets internationally or locally

  • Grow market share

  • Build brand awareness

  • Increase average basket value

  • Improve ROI

  • Improve efficiency

  • See 9 more
  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Scale best practices

  • Improve digital and social presence

  • Enter new markets internationally or locally

  • Improve stakeholder relations

  • Launch new products

  • Improve internal communications

  • Improve ROI

  • Improve efficiency

  • See 8 more

Top Channels

Channels Used

  • e-mail

  • promotions

  • website

  • offline

  • mobile

  • support groups

  • social media

  • point of sale

  • phone calls

  • coupons

  • omnichannel

  • on premises

  • mobile app

  • display advertisement

  • See 11 more
  • e-mail

  • promotions

  • website

  • offline

  • mobile

  • support groups

  • social media

  • point of sale

  • phone calls

  • coupons

  • omnichannel

  • on premises

  • mobile app

  • display advertisement

  • See 11 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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low

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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Business Setting