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Compare SpotOn Loyalty vs Touchpoint

Failure Risk Guidance Security Report ?

Failure Risk for SpotOn Loyalty low Failure Risk for Touchpoint medium
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Comparison Summary

For SpotOn Loyalty vs Touchpoint comparison, Our AI algorithm looked at 1956 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using SpotOn Loyalty and Touchpoint to solve their respective business needs.

Pros and cons of SpotOn Loyalty and Touchpoint

SpotOn Loyalty is more suited to businesses that require Loyalty Management with Offline and Campaign Management where as Touchpoint is focused towards Helpdesk Management with Mobile and Engagement Management with Mobile .

logo SpotOn Loyalty

Focus area

SpotOn Loyalty is better than Touchpoint for

Software Failure Risk

  • low

logo Touchpoint

Focus area

Software Failure Risk

  • medium

About

Loyalty Program to Turn New Customers into Regulars

Touchpoint.io | POS solution offers robust control, rich reporting, and rapid

Financials

PRIVATE

SERIES B

Business Need

Total Processes
(we found evidences for)

29

33

Total Goals
(we found evidences for)

8

4

Top Processes

Evidences indicate better relative satisfaction

loyalty management

Read Reviews (47)

Read Reviews (7)

customise loyalty program

Read Reviews (8)

Read Reviews (0)

campaign management

Read Reviews (23)

Read Reviews (7)

digital marketing

Read Reviews (21)

Read Reviews (0)

sales incentive management

Read Reviews (9)

Read Reviews (0)

billing and invoice management

Read Reviews (7)

Read Reviews (0)

rating and review management

Read Reviews (6)

Read Reviews (0)

social media management

Read Reviews (6)

Read Reviews (0)

social media analytics

Read Reviews (6)

Read Reviews (0)

redemption management

Read Reviews (5)

Read Reviews (0)

communication management

Read Reviews (4)

Read Reviews (28)

sending & publishing communications

Read Reviews (4)

Read Reviews (21)

generation of new leads

Read Reviews (4)

Read Reviews (2)

engagement management

Read Reviews (3)

Read Reviews (36)

engaging and following up

Read Reviews (1)

Read Reviews (33)

helpdesk management

Read Reviews (3)

Read Reviews (51)

contact list management

Read Reviews (1)

Read Reviews (12)

training & onboarding

Read Reviews (1)

Read Reviews (8)

membership management

Read Reviews (0)

Read Reviews (11)

touchpoint management

Read Reviews (0)

Read Reviews (7)

payment management

Read Reviews (0)

Read Reviews (2)

lifetime value management

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve digital and social presence

  • Build brand awareness

  • Improve consistency

  • Grow market share

  • Improve ROI

  • See 5 more

  • Acquire customers

  • Enhance customer relationships

  • Enter new markets internationally or locally

  • Increase sales & revenue

  • See 1 more

Top Channels

Channels Used

  • mobile

  • e-mail

  • mobile app

  • phone calls

  • offline

  • user generated content

  • blogs

  • social media

  • Facebook

  • newsletter

  • trade shows

  • website

  • point of sale

  • events

  • promotions

  • See 12 more

  • mobile

  • e-mail

  • mobile app

  • phone calls

  • offline

  • user generated content

  • blogs

  • social media

  • Facebook

  • newsletter

  • trade shows

  • website

  • point of sale

  • events

  • promotions

  • See 12 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting