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Compare Sogolytics vs SurveySparrow Enterprise

Comparison Summary

This comparison report of Sogolytics vs. SurveySparrow Enterprise is based on a specific set of business needs and context. The comparison uses 10408 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Sogolytics and SurveySparrow Enterprise

Sogolytics, SurveySparrow Enterprise, Alchemer Enterprise Feedback Management Platform, Qualtrics CoreXM, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Sogolytics covers Customer Feedback Management, Engagement Management, Helpdesk Management with Phone Calls, Social Media Management with Social Media, etc.

SurveySparrow Enterprise focuses on Collecting Feedback, Engaging Conversational Surveys with Chat, Market Research, Automated Workflows, etc.

"We use surveys to listen to the “collective voice” of many groups in our community, but we don’t have emails for everyone. The Survey Access Codes feature allowed us to invite a sample of our residents through postal mail and maintain survey integri...ty with unique passwords. It worked beautifully! " - Karen Derby

"SurveySparrow has revolutionized the feedback form. The conversational style offers a fresh take on information gathering whether it be feedback from your audience, gathering information from leads to determine if they are a solid fit, or client on-...boarding. " - Parisa Vassei

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Sogolytics

Focus area

Sogolytics is better than SurveySparrow Enterprise for

Software Failure Risk

  • low

logo SurveySparrow Enterprise

Focus area

SurveySparrow Enterprise is better than Sogolytics for

Software Failure Risk

  • medium

About

Actionable survey data with advanced data management and enterprise online survey software

SurveySparrow | Online Survey Platform

Age

2013

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

67

15

Total Goals
(we found evidences for)

13

1

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring customer satisfaction

measuring net promoter score


engagement management

engaging and following up


helpdesk management


social media management

social media analytics

engaging on social media

scheduling post to social media

managing social media account


communication management

sending & publishing communications

tracking & monitoring communications


training & onboarding



sales document management

proposal & quote management



campaign management


competitive intelligence






workflow management


rating and review management



business development


content management


community building


contact list management



generation of new leads


lead qualification

lead qualification: demographic


products & pricelist management


loyalty management

identify target customers


sales review & feedback



knowledge management



opportunity management




reputation management



conversion management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Improve brand engagement

  • Launch new products

  • Build brand awareness

  • Scale best practices

  • Improve ROI

  • Shorten ramp up time

  • Improve efficiency

  • Increase sales & revenue

  • Establish thought leadership

  • Improve internal communications

  • Enter new markets internationally or locally

  • See 10 more
  • Enhance customer relationships

Top Channels

Channels Used

  • chat

  • e-mail

  • mobile

  • website

  • offline

  • video

  • Whatsapp

  • phone calls

  • games

  • social media

  • mobile app

  • Twitter

  • omnichannel

  • Slack

  • See 11 more
  • chat

  • e-mail

  • mobile

  • website

  • offline

  • video

  • Whatsapp

  • phone calls

  • games

  • social media

  • mobile app

  • Twitter

  • omnichannel

  • Slack

  • See 11 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

low

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low

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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Business Setting