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Siebel CRM vs Vya: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Siebel CRM vs. Vya is based on a specific set of business needs and context. The comparison uses 2593 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Siebel CRM and Vya

Siebel CRM, Suitecrm, LeadSquared Mobile CRM, etc., belong to a category of solutions that help CRM, whereas Vya belong to a category of solutions that help Channel Partner Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Siebel CRM covers Engagement Management with Omnichannel, Helpdesk Management with Phone Calls, Sales Document Management with Phone Calls, Workflow Management, etc.

Vya focuses on Engagement Management, Workflow Management, Campaign Management, Helpdesk Management, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Siebel CRM

Focus area

Software Failure Risk

  • low

logo Vya

Focus area

Software Failure Risk

  • medium

About

Siebel CRM - Digital Transformation

vyasystems.com - Vya: Simplifying local marketing Vya

Age

1977

Financials

IPO

M&A

Business Need

Total Processes
(we found evidences for)

65

28

Total Goals
(we found evidences for)

14

9

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


helpdesk management


sales document management

proposal & quote management

contract management


workflow management


campaign management

campaign analytics



contact list management


relationship management


loyalty management

customise loyalty program



communication management

sending & publishing communications


social media management

social media analytics



generation of new leads



products & pricelist management



customer case management


competitive intelligence


training & onboarding


pipeline management


lifetime value management


sales call management


opportunity management



customer feedback management

measuring customer satisfaction


touchpoint management



revenue cycle management


conference call management


account management



performance management



conversion management






distribution management



trade show marketing



Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Improve ROI

  • Increase sales & revenue

  • Scale best practices

  • Improve stakeholder relations

  • Improve efficiency

  • Grow market share

  • Establish thought leadership

  • Enter new markets internationally or locally

  • Launch new products

  • Increase customer life time value

  • Improve internal communications

  • Improve digital and social presence

  • See 11 more
  • Enter new markets internationally or locally

  • Launch new products

  • Increase sales & revenue

  • Build brand awareness

  • Acquire customers

  • Improve ROI

  • Manage risk

  • Grow market share

  • Improve digital and social presence

  • See 6 more

Top Channels

Channels Used

  • offline

  • mobile

  • trade shows

  • website

  • channel partners

  • on premises

  • promotions

  • mobile app

  • social media

  • e-mail

  • out of home

  • brochure

  • See 9 more
  • offline

  • mobile

  • trade shows

  • website

  • channel partners

  • on premises

  • promotions

  • mobile app

  • social media

  • e-mail

  • out of home

  • brochure

  • See 9 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

low

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No Data

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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Business Setting