Comparison Summary
This comparison report of ServiceMax vs. ServiceM8 is based on a specific set of business needs and context. The comparison uses 2745 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing ServiceMax and ServiceM8
ServiceMax, ServiceM8, Salesforce Field Service, FieldEdge, etc., belong to a category of solutions that help Field Service Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
ServiceMax covers Collaboration with Social Media, Training & Onboarding, Sales Document Management with Social Media, Workflow Management with Phone Calls, etc.
ServiceM8 focuses on Sales Document Management, Helpdesk Management, Contact List Management, Communication Management with E-Mail, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Asset-Centric Field Service Management
ServiceM8: Field Service Software
Financials
IPO
PRIVATE
Business Need
Total Processes
(we found evidences for)
49
42
Total Goals
(we found evidences for)
11
4
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Acquire customers
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Enhance customer relationships
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Increase sales & revenue
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Improve efficiency
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Grow market share
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Establish thought leadership
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Launch new products
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Enter new markets internationally or locally
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Scale best practices
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Improve internal communications
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Improve visibility
- See 8 more
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Acquire customers
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Enhance customer relationships
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Improve internal communications
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Improve ROI
- See 1 more
Top Channels
Channels Used
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e-mail
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website
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offline
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text SMS
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phone calls
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mobile
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on premises
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video
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point of sale
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mobile app
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blogs
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user generated content
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chat
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social media
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Facebook page
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Facebook
- See 13 more
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e-mail
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website
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offline
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text SMS
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phone calls
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mobile
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on premises
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video
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point of sale
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mobile app
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blogs
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user generated content
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chat
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social media
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Facebook page
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Facebook
- See 13 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
