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ServiceMax vs Field Nation: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of ServiceMax vs. Field Nation is based on a specific set of business needs and context. The comparison uses 1374 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing ServiceMax and Field Nation

ServiceMax, Field Nation, Salesforce Field Service, FieldEdge, etc., belong to a category of solutions that help Field Service Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

ServiceMax covers Collaboration with Social Media, Training & Onboarding, Sales Document Management with Social Media, Workflow Management with Phone Calls, etc.

Field Nation focuses on Sales Document Management, Engagement Management with Website, Training & Onboarding, Customer Feedback Management with Promotions, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo ServiceMax

Focus area

Software Failure Risk

  • medium

logo Field Nation

Focus area

Software Failure Risk

  • low

About

Asset-Centric Field Service Management

Connecting businesses with skilled technicians to get work done.

Financials

IPO

PRIVATE

Business Need

Total Processes
(we found evidences for)

49

29

Total Goals
(we found evidences for)

11

6

Top Processes

Evidences indicate better relative satisfaction



training & onboarding


sales document management

contract management


workflow management


customer feedback management

measuring customer satisfaction



communication management

sending & publishing communications



social media management

social media analytics


contact list management


engagement management

engaging and following up


knowledge management


products & pricelist management


helpdesk management





advocacy management


lead qualification: technographic


lead qualification

lead qualification: technographic


Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve efficiency

  • Grow market share

  • Establish thought leadership

  • Launch new products

  • Enter new markets internationally or locally

  • Scale best practices

  • Improve internal communications

  • Improve visibility

  • See 8 more
  • Enter new markets internationally or locally

  • Improve efficiency

  • Improve stakeholder relations

  • Manage risk

  • Acquire customers

  • Grow market share

  • See 3 more

Top Channels

Channels Used

  • promotions

  • website

  • phone calls

  • offline

  • on premises

  • See 2 more
  • promotions

  • website

  • phone calls

  • offline

  • on premises

  • See 2 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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medium

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Migration Risk

medium

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low

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Business Setting