Comparison Summary
This comparison report of SAP Emarsys Customer Engagement vs. WebPresented CRM (WPCRM) is based on a specific set of business needs and context. The comparison uses 1690 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing SAP Emarsys Customer Engagement and WebPresented CRM (WPCRM)
SAP Emarsys Customer Engagement, WebPresented CRM (WPCRM), Listrak, Cordial Platform, etc., belong to a category of solutions that help Marketing Automation. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
SAP Emarsys Customer Engagement covers Engagement Management with Omnichannel, Loyalty Management, Communication Management with E-Mail, Digital Marketing with Omnichannel, etc.
WebPresented CRM (WPCRM) focuses on Sales Document Management with Mobile, Competitive Intelligence with Mobile, Campaign Management with Mobile, Relationship Management, etc.
"Our strategy at Pizza Hut is all about being relevant, easy and distinctive. We’re driven not only by delivering a functionally frictionless experience but also by building meaningful relationships with our customers. Delivering customers the right ...message at the right time via the right channel is paramount to that goal. Using data and personalization, Emarsys enables us to keep our customers at the heart of everything we do, powering vital lifecycle and loyalty campaigns that drive conversions, retention, and relevancy. We look forward to continuing to scale these programs through the Emarsys platform to deliver better experiences to our customers. " - Catriona Woodward
"WPCRM has massively improved how we communicate with our customers. We are now confident that every customer communication is on the mark. " - Mark Granberry
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
SAP Emarsys Customer Engagement
Focus area
SAP Emarsys Customer Engagement is better than WebPresented CRM (WPCRM) for
Software Failure Risk
WebPresented CRM (WPCRM)
Focus area
WebPresented CRM (WPCRM) is better than SAP Emarsys Customer Engagement for
Software Failure Risk
About
Personalized omnichannel experiences that the customers deserve
The Full Box CRM for Wholesale Distribution
Age
2000
Financials
SERIES B
PRIVATE
Business Need
Total Processes
(we found evidences for)
66
23
Total Goals
(we found evidences for)
14
4
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Increase sales & revenue
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Acquire customers
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Increase customer life time value
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Scale best practices
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Improve ROI
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Increase average basket value
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Improve digital and social presence
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Improve brand engagement
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Enter new markets internationally or locally
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Improve consistency
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Build brand awareness
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Grow market share
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Improve internal communications
- See 11 more
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Increase sales & revenue
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Enhance customer relationships
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Acquire customers
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Improve internal communications
- See 1 more
Top Channels
Channels Used
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mobile
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e-mail
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phone calls
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mobile
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e-mail
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phone calls
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
