cuspera logo CUSPERA

SAP Emarsys Customer Engagement vs The Intelex Platform: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of SAP Emarsys Customer Engagement vs. The Intelex Platform is based on a specific set of business needs and context. The comparison uses 4144 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing SAP Emarsys Customer Engagement and The Intelex Platform

SAP Emarsys Customer Engagement, The Intelex Platform, Listrak, Cordial Platform, etc., belong to a category of solutions that help Marketing Automation. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

SAP Emarsys Customer Engagement covers Engagement Management with Omnichannel, Loyalty Management, Communication Management with E-Mail, Digital Marketing with Omnichannel, etc.

The Intelex Platform focuses on Social Media Management with Mobile, Workflow Management, Engagement Management, Competitive Intelligence, etc.

"With Shopify Plus and Emarsys, we managed to set up a completely new and automated way to engage with our customers within just two months. We had all our lifecycle campaigns automated right from the launch. In such a short time and with so little h...uman effort, I think that’s a very impressive result. " - Arne Lorenzen

"Intelex’s modular system allowed us to select the solutions that were best for us. The system has played an important role in our ability to both reach TS 16949 certification and maintain it in the future. " - Beege Johnston

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo SAP Emarsys Customer Engagement

Focus area

SAP Emarsys Customer Engagement is better than The Intelex Platform for

Software Failure Risk

  • low

logo The Intelex Platform

Focus area

The Intelex Platform is better than SAP Emarsys Customer Engagement for

Software Failure Risk

  • low

About

Personalized omnichannel experiences that the customers deserve

The Intelex Platform: most powerful EHSQ platform on the market,

Age

2000

Financials

SERIES B

M&A

Business Need

Total Processes
(we found evidences for)

66

57

Total Goals
(we found evidences for)

14

11

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


loyalty management

customise loyalty program

identify target customers


communication management

sending & publishing communications

tracking & monitoring communications



campaign management


social media management

social media analytics

engaging on social media


segmentation and targeting


personalized marketing


helpdesk management


lifetime value management



workflow management


training & onboarding


content management


sales document management

contract management

proposal & quote management


social media marketing


customer feedback management

measuring customer satisfaction


contact list management

creating contact list




influencer marketing


conversion management




international marketing


channel management




relationship management


competitive intelligence



knowledge management


follower management


meeting management


sales call management

meeting management


performance management


customer case management





create learning path


courses & assessment

create learning path


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Increase sales & revenue

  • Acquire customers

  • Increase customer life time value

  • Scale best practices

  • Improve ROI

  • Increase average basket value

  • Improve digital and social presence

  • Improve brand engagement

  • Enter new markets internationally or locally

  • Improve consistency

  • Build brand awareness

  • Grow market share

  • Improve internal communications

  • See 11 more
  • Manage risk

  • Scale best practices

  • Improve efficiency

  • Improve internal communications

  • Improve ROI

  • Establish thought leadership

  • Acquire customers

  • Grow market share

  • Enhance customer relationships

  • Improve brand engagement

  • Improve visibility

  • See 8 more

Top Channels

Channels Used

  • mobile

  • social media

  • offline

  • on premises

  • e-mail

  • point of sale

  • website

  • promotions

  • trade shows

  • video

  • mobile app

  • See 8 more
  • mobile

  • social media

  • offline

  • on premises

  • e-mail

  • point of sale

  • website

  • promotions

  • trade shows

  • video

  • mobile app

  • See 8 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Security & Privacy Risk

medium

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Integration Risk

low

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Migration Risk

medium

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Business Setting