Overview: SAP Emarsys Customer Engagement and Dailystory Marketing Suite as Marketing Automation Category solutions.

SAP Emarsys Customer Engagement is ideal for companies in retail, restaurants, and fashion seeking robust engagement and campaign management. Dailystory Marketing Suite is simpler, serving hospital and health care companies aiming for customer acquisition and lead capturing capability. Both products provide strong integration and reporting features, however, SAP Emarsys focuses on larger operations with its extensive omnichannel capabilities, while Dailystory targets more niche sectors.

SAP Emarsys Customer Engagement: Sap-emarsys-customer-engagement enables personalized marketer-consumer interactions. Emarsys provides marketing software for true one-to-one engagement.

Dailystory Marketing Suite: Dailystory-marketing-suite offers email and SMS marketing with free initial access. Business growth and customer loyalty are achieved through its automation platform.

SAP Emarsys Customer Engagement and Dailystory Marketing Suite: Best Use cases based on the customer satisfaction data

Key Capabilities Supported

SAP Emarsys Customer Engagement offers extensive engagement management, loyalty and campaign management, which appeals strongly to marketing teams. read more →

Dailystory Marketing Suite focuses on capturing leads and workflow management, providing essential tools for businesses to follow up on potential customers. read more →

Business Goals

SAP Emarsys Customer Engagement aids in enhancing customer relationships and increasing sales and revenue, making it valuable for businesses looking to deepen customer engagement. read more →

Dailystory Marketing Suite supports enhancing customer relationships and acquiring new customers, aligning well with businesses in growth phases. read more →

Core Features

Key features include AI-driven analytics and custom reporting; SAP Emarsys Customer Engagement provides deep insights for data-driven marketing strategies. read more →

Dailystory Marketing Suite is equipped with basic analytics and custom reporting to facilitate the operations of smaller teams. read more →

Vendor Support

SAP Emarsys Customer Engagement provides 24/7 support, email, phone, and chat options for its diverse user base, catering well to both immediate and ongoing support needs. read more →

Dailystory Marketing Suite offers basic 24/7 support along with email and phone contact, useful for smaller customer segments who benefit from straightforward support. read more →

Segments and Industries

Used predominantly by mid-market, enterprise, and large enterprise sectors, SAP Emarsys Customer Engagement shows strength in retail and fashion industries. read more →

Geared towards large enterprises within hospital and health care, Dailystory Marketing Suite meets sector-specific demands for simplified marketing workflows. read more →

Operational Alignment

SAP Emarsys Customer Engagement integrates seamlessly into complex operations of large businesses, utilizing omnichannel approaches for comprehensive engagement. read more →

Designed for less complex environments, Dailystory Marketing Suite fits smoothly into the operational flow of targeted industries and businesses seeking focused growth. read more →

lightning

Applying your context and needs changes the comparison

Failure Risk Guidance?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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low

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SAP Emarsys Customer Engagement in Action: Unique Use Cases

How can SAP Emarsys Customer Engagement optimize your Engagement Management Workflow?

How can SAP Emarsys Customer Engagement optimize your Loyalty Management Workflow?

How can SAP Emarsys Customer Engagement optimize your Communication Management Workflow?

What Are the key features of SAP Emarsys Customer Engagement for Digital Marketing?


Dailystory Marketing Suite in Action: Unique Use Cases

How can Dailystory Marketing Suite enhance your Capturing Leads process?

What benefits does Dailystory Marketing Suite offer for Campaign Management?

News

Latest SAP Emarsys Customer Engagement News

SAP Emarsys Unveils Innovative New Features and Enhancements ...

SAP Emarsys introduced new features and enhancements in its July 2023 release, focusing on AI-powered personalized omnichannel engagement for marketers across various industries.

11/01/2025 - source

Latest Dailystory Marketing Suite News

Whats New in DailyStory March 2025 highlights

DailyStory introduces a new feature to reset 'do not contact' status and integrates with Mindbody to pull future first visit bookings for client nurturing automation.

25/03/2025 - source

Business Setting

SAP Emarsys Customer Engagement

Dailystory Marketing Suite