Comparison Summary
This comparison report of Salesforce Commerce Cloud vs. Oracle CX Commerce is based on a specific set of business needs and context. The comparison uses 1861 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Salesforce Commerce Cloud and Oracle CX Commerce
Salesforce Commerce Cloud, Oracle CX Commerce, Salesforce B2C Commerce, Shopify Plus, etc., belong to a category of solutions that help E-Commerce Platform. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Salesforce Commerce Cloud covers Engagement Management with Offline, Merchandising with Promotions, Social Media Management, Content Management with Promotions, etc.
Oracle CX Commerce focuses on Merchandising with Promotions, Sales Document Management, Products & Pricelist Management, Training & Onboarding with Website, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Salesforce Commerce Cloud
Focus area
Salesforce Commerce Cloud is better than Oracle CX Commerce for
Software Failure Risk
About
Commerce Cloud: Customer Experience & Retail ... - Salesforce.com
Commerce Cloud | Customer Experience | Oracle Cloud
Age
1999
1977
Financials
IPO
IPO
Business Need
Total Processes
(we found evidences for)
77
41
Total Goals
(we found evidences for)
13
11
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Acquire customers
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Increase sales & revenue
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Enhance customer relationships
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Scale best practices
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Improve digital and social presence
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Improve brand engagement
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Grow market share
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Enter new markets internationally or locally
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Build brand awareness
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Improve stakeholder relations
-
Launch new products
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Establish thought leadership
-
Improve efficiency
- See 10 more
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Acquire customers
-
Scale best practices
-
Increase sales & revenue
-
Improve efficiency
-
Enhance customer relationships
-
Launch new products
-
Improve stakeholder relations
-
Enter new markets internationally or locally
-
Grow market share
-
Establish thought leadership
-
Improve ROI
- See 8 more
Top Channels
Channels Used
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offline
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point of sale
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promotions
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video
-
website
-
mobile
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user generated content
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blogs
-
chat
-
trade shows
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events
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omnichannel
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social media
-
e-mail
-
on premises
-
mobile app
-
support groups
- See 14 more
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offline
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point of sale
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promotions
-
video
-
website
-
mobile
-
user generated content
-
blogs
-
chat
-
trade shows
-
events
-
omnichannel
-
social media
-
e-mail
-
on premises
-
mobile app
-
support groups
- See 14 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
