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Qualtrics XM Discover vs Xola: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Qualtrics XM Discover vs. Xola is based on a specific set of business needs and context. The comparison uses 2767 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Qualtrics XM Discover and Xola

Qualtrics XM Discover belong to a category of solutions that help Customer Experience Management, whereas Xola belong to a category of solutions that help Meeting Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Qualtrics XM Discover covers Social Media Management with Social Media, Helpdesk Management with Phone Calls, Engagement Management with Social Media, Customer Feedback Management, etc.

Xola focuses on Helpdesk Management with Promotions, Engagement Management with E-Mail, Rating And Review Management with E-Mail, Communication Management with E-Mail, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Qualtrics XM Discover

Focus area

Software Failure Risk

  • medium

logo Xola

Focus area

Xola is better than Qualtrics XM Discover for

Software Failure Risk

  • medium

About

Analytics o understand what people are saying about your company

Xola: Online Booking Software & Event Management Systema

Age

2002

Financials

SERIES C

SERIES A

Business Need

Total Processes
(we found evidences for)

35

64

Total Goals
(we found evidences for)

6

13

Top Processes

Evidences indicate better relative satisfaction


social media management

social media analytics

monitoring social media


helpdesk management


customer feedback management

measuring customer satisfaction


engagement management

engaging and following up


rating and review management


communication management

tracking & monitoring communications

sending & publishing communications


sales call management



sales document management

proposal & quote management


competitive intelligence


products & pricelist management


contact list management


loyalty management

customise loyalty program



campaign management



training & onboarding


promotion management


discount management



lifetime value management


referral management


workflow management


payment management


calendar management


conference call management


generation of new leads


relationship management


follower management




Top Goals

Goals Achieved

  • Improve brand engagement

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Improve digital and social presence

  • Establish thought leadership

  • See 3 more
  • Increase sales & revenue

  • Enhance customer relationships

  • Acquire customers

  • Scale best practices

  • Improve ROI

  • Improve consistency

  • Grow market share

  • Increase customer life time value

  • Launch new products

  • Enter new markets internationally or locally

  • Increase average basket value

  • Shorten ramp up time

  • Improve digital and social presence

  • See 10 more

Top Channels

Channels Used

  • e-mail

  • promotions

  • website

  • coupons

  • phone calls

  • social media

  • offline

  • Facebook

  • review sites

  • point of sale

  • Tripadvisor

  • text SMS

  • chat

  • print media

  • newspaper

  • video

  • events

  • trade shows

  • mobile

  • mobile app

  • user generated content

  • blogs

  • Yelp

  • See 20 more
  • e-mail

  • promotions

  • website

  • coupons

  • phone calls

  • social media

  • offline

  • Facebook

  • review sites

  • point of sale

  • Tripadvisor

  • text SMS

  • chat

  • print media

  • newspaper

  • video

  • events

  • trade shows

  • mobile

  • mobile app

  • user generated content

  • blogs

  • Yelp

  • See 20 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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low

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Integration Risk

medium

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medium

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Migration Risk

medium

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low

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Business Setting