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PowerReviews vs Goodays (ex Critizr): 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for PowerReviews medium Failure Risk for Goodays (ex Critizr) medium
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Comparison Summary

This comparison report of PowerReviews vs. Goodays (ex Critizr) is based on a specific set of business needs and context. The comparison uses 2520 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing PowerReviews and Goodays (ex Critizr)

PowerReviews, Okendo, Bazaarvoice, etc., belong to a category of solutions that help Reviews and Reputation, whereas Goodays (ex Critizr) belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

PowerReviews covers Rating And Review Management, Engagement Management with Website, Communication Management with E-Mail, Customer Feedback Management, etc.

Goodays (ex Critizr) focuses on Collecting Feedback, Engaging Conversational Surveys, Communication Management with Newsletter, Rating And Review Management with Social Media, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo PowerReviews

Focus area

PowerReviews is better than Goodays (ex Critizr) for

Software Failure Risk

  • medium

logo Goodays (ex Critizr)

Focus area

Software Failure Risk

  • medium

About

Driving Growth for Brands and Retailers using User Generated Content

Deliver better experiences, every day, across every channel.

Age

2005

Financials

SERIES B

SERIES A

Business Need

Total Processes
(we found evidences for)

74

19

Total Goals
(we found evidences for)

15

5

Top Processes

Evidences indicate better relative satisfaction

rating and review management

Read Reviews (220)

Read Reviews (4)

engagement management

Read Reviews (111)

Read Reviews (17)

engaging and following up

Read Reviews (72)

Read Reviews (5)

communication management

Read Reviews (39)

Read Reviews (6)

sending & publishing communications

Read Reviews (39)

Read Reviews (1)

customer feedback management

Read Reviews (36)

Read Reviews (27)

measuring customer satisfaction

Read Reviews (4)

Read Reviews (10)

sales document management

Read Reviews (31)

Read Reviews (0)

contract management

Read Reviews (21)

Read Reviews (0)

digital signature

Read Reviews (9)

Read Reviews (0)

content management

Read Reviews (28)

Read Reviews (0)

content curation

Read Reviews (10)

Read Reviews (0)

content publishing

Read Reviews (5)

Read Reviews (0)

content sharing

Read Reviews (3)

Read Reviews (0)

content tracking

Read Reviews (3)

Read Reviews (0)

social media management

Read Reviews (24)

Read Reviews (0)

social media analytics

Read Reviews (14)

Read Reviews (0)

engaging on social media

Read Reviews (5)

Read Reviews (0)

scheduling post to social media

Read Reviews (2)

Read Reviews (0)

sales review & feedback

Read Reviews (22)

Read Reviews (0)

generation of new leads

Read Reviews (20)

Read Reviews (0)

training & onboarding

Read Reviews (17)

Read Reviews (0)

competitive intelligence

Read Reviews (12)

Read Reviews (0)

products & pricelist management

Read Reviews (10)

Read Reviews (0)

helpdesk management

Read Reviews (7)

Read Reviews (0)

contact list management

Read Reviews (7)

Read Reviews (0)

loyalty management

Read Reviews (7)

Read Reviews (2)

customise loyalty program

Read Reviews (2)

Read Reviews (2)

influencer marketing

Read Reviews (5)

Read Reviews (0)

discount management

Read Reviews (4)

Read Reviews (0)

promotion management

Read Reviews (4)

Read Reviews (0)

campaign management

Read Reviews (4)

Read Reviews (0)

sales incentive management

Read Reviews (4)

Read Reviews (0)

conversion management

Read Reviews (2)

Read Reviews (0)

lead qualification

Read Reviews (2)

Read Reviews (1)

lead qualification: technographic

Read Reviews (2)

Read Reviews (1)

community building

Read Reviews (2)

Read Reviews (0)

knowledge management

Read Reviews (2)

Read Reviews (0)

segmentation and targeting

Read Reviews (2)

Read Reviews (0)

account management

Read Reviews (2)

Read Reviews (0)

SeealllessActivities

Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Launch new products

  • Increase sales & revenue

  • Scale best practices

  • Improve brand engagement

  • Build brand awareness

  • Improve ROI

  • Improve digital and social presence

  • Enter new markets internationally or locally

  • Grow market share

  • Improve visibility

  • Improve internal communications

  • Improve stakeholder relations

  • Improve efficiency

  • See 12 more

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve digital and social presence

  • Improve brand engagement

  • Acquire customers

  • See 2 more

Top Channels

Channels Used

  • offline

  • point of sale

  • newsletter

  • mobile

  • social media

  • website

  • See 3 more

  • offline

  • point of sale

  • newsletter

  • mobile

  • social media

  • website

  • See 3 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting