Pimcore DXP vs. Riskified: E-Commerce Software Solution Comparison 2025

Overview: Pimcore DXP and Riskified as E-Commerce Software Category solutions.

When comparing Pimcore DXP and Riskified, both e-commerce solutions provide distinct capabilities and features tailored to their user segments. Pimcore DXP excels in product management, content management, and complex integrations, focusing on digital presence and internal communications. It primarily serves large enterprises, particularly in IT and computer software. In contrast, Riskified emphasizes risk management, customer feedback, and personalization to boost sales and enhance customer relationships, with strong adoption in retail and apparel sectors. It caters to users needing robust analytics and security features.

Pimcore DXP: Pimcore-dxp is an open-source platform for managing digital data and customer experiences. It supports enterprise needs across various channels and devices.

Riskified: Riskified transforms shoppers into customers by providing a scalable solution. It adapts to evolving business needs across markets and product launches.

Pimcore DXP and Riskified: Best Use cases based on the customer satisfaction data

Key Capabilities Supported

Pimcore DXP facilitates product and content management, essential for businesses looking to manage workflows and communications effectively. read more →

Riskified specializes in customer feedback and helpdesk management, ideal for managing loyalty and lifetime value efficiently. read more →

Business Goals

Pimcore DXP helps increase sales, improve digital presence, and enhance customer relationships, aligning with enterprises aiming for market expansion. read more →

Riskified focuses on increasing sales and managing risk, which aligns with businesses prioritizing security and customer acquisition. read more →

Core Features

Core features of Pimcore DXP include extensive integration capabilities and strong analytics, meeting high standards for businesses needing adaptability and insights. read more →

Riskified's features emphasize AI-powered analytics and custom report generation, catering to businesses demanding detailed performance metrics. read more →

Vendor Support

Pimcore DXP provides robust 24/7 support, including training and onboarding, meeting the demands of large enterprises requiring comprehensive assistance. read more →

Riskified offers extensive 24/7 support with an emphasis on chat and phone services, matching the needs of fast-paced retail environments. read more →

Segments and Industries

Pimcore DXP is favored by large enterprises and the IT industry, pointing to its strength in data-intensive sectors. read more →

Riskified is popular with enterprises in retail and fashion, demonstrating its effectiveness in customer-centric industries. read more →

Operational Alignment

Pimcore DXP fits complex operational workflows with a focus on multinational enterprises seeking digital transformation. read more →

Riskified integrates into workflows prioritizing customer interaction and risk mitigation, suitable for dynamic market environments. read more →