AppDirect Overview

AppDirect enables seamless digital commerce experiences through its comprehensive platform, empowering businesses to manage cloud subscriptions effectively. With robust marketplace, billing, reseller, and distribution solutions, AppDirect supports millions of transactions globally. A notable highlight is its recognition as a 2024 Forrester Wave Leader in Marketplace Development Platforms, underscoring its industry leadership. Businesses benefit from enhanced monetization and procurement capabilities, facilitating digital growth and efficient IT lifecycle management. AppDirect's extensive catalog and trusted global presence make it a preferred choice for companies seeking to optimize their e-commerce operations.

Use Cases

Customers recommend Onboarding, Community Building, Subscription Management, as the business use cases that they have been most satisfied with while using AppDirect.

Other use cases:

  • Social Media Analytics
  • Proposal & Quote Management
  • Products & Pricelist Management
  • Billing And Invoice Management
  • Engagement Management
  • Funnel Analysis
  • Revenue Cycle Management
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Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using AppDirect.

Other priorities:

  • Launch New Products
  • Increase Sales & Revenue
  • Enter New Markets Internationally Or Locally
  • Scale Best Practices
  • Improve Stakeholder Relations
  • Grow Market Share
  • Build Brand Awareness
  • Improve ROI
  • Improve Visibility
  • Increase Customer Life Time Value
  • Improve Efficiency
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AppDirect Use-Cases and Business Priorities: Customer Satisfaction Data

AppDirect's features include Dashboard, Personalization, Alerts: Popups & Notifications, etc. and AppDirect support capabilities include 24/7 Support, Chat Support, Email Support, etc. also AppDirect analytics capabilities include Analytics, and Custom Reports.

Reviews

"While in the past Deutsche Telekom had invented cloud tools and solutions on our own, AppDirect stepped in and provided everything we needed to get a marketplace up and running. It was the starting point of what has become a very good relationship, ...and we're thrilled to have AppDirect by our side in our journey to bring cloud services/IT to life." - Lutz Frolich

AppDirect, Prisync, ShopBase, Rithum Marketing Solutions, Metrilo, etc., all belong to a category of solutions that help E-Commerce Software. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

AppDirect enables cloud subscriptions globally with marketplace, billing, reseller, and distribution solutions. Millions of subscriptions are powered by their services.

Popular Business Setting

for AppDirect

Top Industries

  • Computer & Network Security
  • Internet

Popular in

  • Enterprise

AppDirect is popular in Computer & Network Security, and Internet, and is widely used by Enterprise,

AppDirect Customer wins, Customer success stories, Case studies

What Are the key features of AppDirect for Onboarding?

What benefits does AppDirect offer for Community Building?

What benefits does AppDirect offer for Subscription Management?

What benefits does AppDirect offer for Social Media Analytics?

How can AppDirect enhance your Proposal & Quote Management process?

11 buyers and buying teams have used Cuspera to assess how well AppDirect solved their E-Commerce Software needs. Cuspera uses 1294 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific E-Commerce Software needs.

CUSTOMERS TESTIMONIALS
AppDirect testimonial

Lutz Frolich

Senior Vice President for Cloud Services

Deutsche Telekom

While in the past Deutsche Telekom had invented cloud tools and solutions on our own, AppDirect stepped in and provided everything we needed to get a marketplace up and running. It was the starting point of what has become a very good relationship, and we're thrilled to have AppDirect by our side i...n our journey to bring cloud services/IT to life.

Testimonial By Lutz Frolich
AppDirect testimonial

Toby McDuffie

Senior Director for Global MSP Sales

Symantec

I'd say the number one best practice for success in the cloud is working with partners. Symantec is very focused on working with the channel. We have legacy partners in our traditional software business, but we are looking for new opportunities as well. By partnering with AppDirect, we're connected... directly to new partner types we previously did not have access to.

Testimonial By Toby McDuffie
CUSTOMERS TESTIMONIALS
AppDirect testimonial

Lutz Frolich

Senior Vice President for Cloud Services

Deutsche Telekom

While in the past Deutsche Telekom had invented cloud tools and solutions on our own, AppDirect stepped in and provided everything we needed to get a marketplace up and running. It was the starting point of what has become a very good relationship, and we're thrilled to have AppDirect by our side i...n our journey to bring cloud services/IT to life.

Testimonial By Lutz Frolich
AppDirect testimonial

Toby McDuffie

Senior Director for Global MSP Sales

Symantec

I'd say the number one best practice for success in the cloud is working with partners. Symantec is very focused on working with the channel. We have legacy partners in our traditional software business, but we are looking for new opportunities as well. By partnering with AppDirect, we're connected... directly to new partner types we previously did not have access to.

Testimonial By Toby McDuffie

CANCOM - Information Technology And Services

AppDirect helped CANCOM launch a cloud marketplace in just 90 days. CANCOM wanted to sell public cloud solutions from Amazon and Google but struggled with manual billing and provisioning. AppDirect's... platform enabled CANCOM to scale and automate these processes. As a result, CANCOM saw 25 percent month-over-month sales growth for cloud offerings. The company also launched a new reseller strategy to reach more customers.

Read more →

Keller Williams - Real Estate

AppDirect helped Keller Williams launch a cloud app marketplace for its agents. Keller Williams needed a way to sell and manage software, education, and services from its Keller Cloud platform. AppDi...rect replaced old billing systems and made it easy for agents to shop for business tools in one place. The new marketplace lets Keller Williams focus on real estate apps and gives agents a single point of commerce. This improved the agent experience and reduced friction in buying technology.

Read more →

Rogers Communications - Telecommunications

AppDirect helped Rogers Communications launch the Rogers Business App Market. Rogers wanted to give small business customers an easy way to buy and manage cloud services online. The solution used App...Direct's SaaS marketplace with single sign-on and integrated billing. Customers could access all their apps with one login and get one bill. This improved the customer experience and made it easier to find and use cloud tools.

Read more →

Deutsche Telekom - Telecommunications

AppDirect helped Deutsche Telekom launch a SaaS marketplace for its SME customers. Deutsche Telekom needed new ways to engage customers and grow revenue. Building an in-house solution would have take...n years. They chose AppDirect for its agility and fast onboarding of cloud services. The marketplace launched in just 3 months. This helped Deutsche Telekom stay ahead in a competitive market.

Read more →

Comcast Business - Telecommunications

AppDirect helped Comcast Business launch a SaaS business for SMBs. Comcast Business wanted to sell software alongside its core internet, phone, and video services. They used AppDirect to build a new ...sales channel focused on operational excellence, digital transformation, and customer experience. The team introduced 10 products in 10 months. This approach let them experiment and grow new revenue without disrupting their main business.

Read more →

Vodafone - Telecommunications

AppMarket helped Vodafone launch digital marketplaces in multiple countries. Vodafone wanted to grow its SaaS business and needed a flexible platform for its global operations. The first marketplace ...launched in Italy in 2016, targeting small business sectors. Vodafone then expanded to Germany and Spain. The solution improved time-to-market and customer experience across marketplaces.

Read more →

NYSE Floor Talk Nicolas Desmarais

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Frequently Asked Questions(FAQ)

for AppDirect

What is AppDirect used for?

AppDirect is a E-Commerce Software mainly used by its customers to Enhance Customer Relationships and Acquire Customers by Onboarding, Community Building and Subscription Management .

What are the top features of AppDirect?

Dashboard, Personalization and Alerts: popups & Notifications are some of the top features of AppDirect.

Who uses AppDirect?

AppDirect is used by Computer & Network Security, Internet among other industries.

What are AppDirect alternatives?

Prisync, ShopBase, Rithum Marketing Solutions and Metrilo are popular alternatives for AppDirect.

Where is AppDirect located?

AppDirect is headquartered at 650 California St., 25th Floor, San Francisco, CA 94108, US.
lightning

Peers used AppDirect for onboarding and community building

AppDirect Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.07/5 ★

Read Reviews (3)
Analytics

4.47/5 ★

Read Reviews (44)
Custom Reports

4.33/5 ★

Read Reviews (111)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.07/5 ★

Read Reviews (3)
Analytics

4.47/5 ★

Read Reviews (44)
Custom Reports

4.33/5 ★

Read Reviews (111)

AppDirect Integrations

AppDirect integrates with a wide range of software applications through its robust data import and export capabilities.

Data Import

4.44/5 ★

Read Reviews (77)
Data Export

4.41/5 ★

Read Reviews (71)

Software Failure Risk Guidance

?

for AppDirect

Overall Risk Meter

Low Medium High

Top Failure Risks for AppDirect

AppDirect, Inc. News

Executive

AppDirect Appoints Seasoned Financial Leader Hubert Lin as Chief Financial Officer - Business Wire

AppDirect has appointed Burt Podbere, CFO at CrowdStrike, to its board of directors. Podbere's extensive experience in scaling technology companies and his role in CrowdStrike's IPO will support AppDirect's growth strategy. This move aligns with AppDirect's aim to revolutionize B2B commerce and achieve $1 billion in gross annual recurring revenue.

Partnership

AppDirect Achieves AWS Advanced Tier Services Partner Status - Business Wire

AppDirect has achieved AWS Advanced Tier Services Partner status, enhancing its cloud expertise and support capabilities. This recognition strengthens AppDirect's position in driving cloud adoption and collaboration with AWS, enabling businesses to accelerate digital transformation with improved efficiency and scalability.

Product

AppDirect Announces its AI-Led Everything Store for B2B Procurement at Thrive Conference - Business Wire

AppDirect has announced the launch of its AI-led everything store for B2B procurement at the Thrive Conference. This platform integrates lifecycle management across connectivity, mobility, software, hardware, and energy services. The event will also feature the unveiling of devs.ai, an agentic AI platform offering new AI tools and monetization opportunities. Thrive will host keynotes from industry leaders, including AppDirect's CEO, focusing on digital commerce experiences.

Partnership

Xtel Communications Joins AppDirect Marketplace to Expand Channe - NORTHEAST - NEWS CHANNEL NEBRASKA

Xtel Communications has joined the AppDirect Marketplace, expanding its channel reach for communications and cybersecurity solutions. This move enables Xtel to offer its services to a broader network of businesses through AppDirects subscription commerce platform.

AppDirect, Inc. Profile

Company Name

AppDirect, Inc.

Company Website

https://www.appdirect.com/

HQ Location

650 California St., 25th Floor, San Francisco, CA 94108, US

Employees

501-1000

Social

Financials

PRIVATE