AppDirect Overview

This is a summary of the comprehensive capabilities and benefits of AppDirect based on over 1294 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

AppDirect, Gotransverse, Clarity eCommerce, Adobe Business Intelligence, Webgility, etc., all belong to a category of solutions that help E-Commerce Software. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if AppDirect is right for your needs? Our Cuspera AI engine can evaluate how AppDirect fits your specific business needs, industry, and context. Get your personalized assessment report today.

AppDirect supports business activities such as:

  • Training & Onboarding
  • Community Building
  • Subscription Management
  • Social Media Analytics
  • Proposal & Quote Management

AppDirect can help you with many business goals, such as Enhance Customer Relationships, Acquire Customers, Launch New Products, Increase Sales & Revenue, Enter New Markets Internationally Or Locally, etc. As a solution, AppDirect's capabilities include Dashboard, Personalization, Alerts: Popups & Notifications, etc.

AppDirect Computer & Network Security Vertical is its biggest customer base.

Reviews

"I'd say the number one best practice for success in the cloud is working with partners. Symantec is very focused on working with the channel. We have legacy partners in our traditional software business, but we are looking for new opportunities as w...ell. By partnering with AppDirect, we're connected directly to new partner types we previously did not have access to. " - Toby McDuffie

Cuspera Reviews

11 buyers and buying teams have used Cuspera to assess how well AppDirect solved their E-Commerce Software needs. Cuspera uses 1294 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific E-Commerce Software needs.

Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities peers achieved using AppDirect.

Other priorities:

  • Launch New Products
  • Increase Sales & Revenue
  • Enter New Markets Internationally Or Locally
  • Scale Best Practices
  • Improve Stakeholder Relations
  • Grow Market Share
  • Build Brand Awareness
  • Improve ROI
  • Improve Visibility
  • Increase Customer Life Time Value
  • Improve Efficiency
See all business priorities See less business priorities

Use Cases

Peers recommend Training & Onboarding , Community Building , Subscription Management , as the business use cases that they have been most satisfied while using AppDirect.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Training & Onboarding

4.64/5 ★

Read Reviews (41)

"...ADP has reduced its resource investment and time to market when adding new applications to the marketplace, as well as streamlined the onboarding of third party services through its branded and customized development center...." ADP Streamlines HR Operations for Companies Worldwide
Community Building

4.70/5 ★

Read Reviews (24)

"...Like many enterprise ISVs, creating a holistic ecosystem that attracts developers and creates value for customers is a critical business initiative...." Launch a Digital Ecosystem for ISVs
Subscription Management

4.57/5 ★

Read Reviews (13)

"...Automate billing, invoicing, pricing, subscription management, reconciliation and payout...." Resell IaaS to Get to Market Faster in the Digital Economy
PEER EXPERIENCES
Training & Onboarding

4.64/5 ★

Read Reviews (41)

"...ADP has reduced its resource investment and time to market when adding new applications to the marketplace, as well as streamlined the onboarding of third party services through its branded and customized development center...." ADP Streamlines HR Operations for Companies Worldwide
Community Building

4.70/5 ★

Read Reviews (24)

"...Like many enterprise ISVs, creating a holistic ecosystem that attracts developers and creates value for customers is a critical business initiative...." Launch a Digital Ecosystem for ISVs
Subscription Management

4.57/5 ★

Read Reviews (13)

"...Automate billing, invoicing, pricing, subscription management, reconciliation and payout...." Resell IaaS to Get to Market Faster in the Digital Economy

57+ more Business Use Cases

Our AI advisor, Wyz, harnessed 1294 insights from peers and experts to help you assess how these AppDirect use cases fit your E-Commerce Software needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS

Toby McDuffie

Senior Director for Global MSP Sales

Symantec

I'd say the number one best practice for success in the cloud is working with partners. Symantec is very focused on working with the channel. We have legacy partners in our traditional software business, but we are looking for new opportunities as well. By partnering with AppDirect, we're connected... directly to new partner types we previously did not have access to.

Testimonial By Toby McDuffie

Lutz Frolich

Senior Vice President for Cloud Services

Deutsche Telekom

While in the past Deutsche Telekom had invented cloud tools and solutions on our own, AppDirect stepped in and provided everything we needed to get a marketplace up and running. It was the starting point of what has become a very good relationship, and we're thrilled to have AppDirect by our side i...n our journey to bring cloud services/IT to life.

Testimonial By Lutz Frolich
CUSTOMERS TESTIMONIALS

Toby McDuffie

Senior Director for Global MSP Sales

Symantec

I'd say the number one best practice for success in the cloud is working with partners. Symantec is very focused on working with the channel. We have legacy partners in our traditional software business, but we are looking for new opportunities as well. By partnering with AppDirect, we're connected... directly to new partner types we previously did not have access to.

Testimonial By Toby McDuffie

Lutz Frolich

Senior Vice President for Cloud Services

Deutsche Telekom

While in the past Deutsche Telekom had invented cloud tools and solutions on our own, AppDirect stepped in and provided everything we needed to get a marketplace up and running. It was the starting point of what has become a very good relationship, and we're thrilled to have AppDirect by our side i...n our journey to bring cloud services/IT to life.

Testimonial By Lutz Frolich

Case Studies

COMPANY CASE STUDIES
Case Study Keller Williams

Keller Williams Disrupting Itself by Becoming an Agent-Driven Technology Company.

Read More
Case Study Comcast

Comcast Business Discovers How to Win with Cloud Solutions.

Read More
Case Study CANCOM

CANCOM Hits Double-Digit Growth in Cloud Commerce.

Read More

Frequently Asked Questions(FAQ)

for AppDirect

What is AppDirect used for?

AppDirect is a E-Commerce Software mainly used by its customers to Enhance Customer Relationships and Acquire Customers by Training & Onboarding, Community Building and Subscription Management .

What are the top features of AppDirect?

Dashboard, Personalization and Alerts: popups & Notifications are some of the top features of AppDirect.

Who uses AppDirect?

AppDirect is used by Computer & Network Security, Internet among other industries.

What are AppDirect alternatives?

Gotransverse, Clarity ECommerce, Adobe Business Intelligence and Webgility are popular alternatives for AppDirect.

Where is AppDirect located?

AppDirect is headquartered at 650 California St., 25th Floor, San Francisco, CA 94108, US.

Popular Business Setting

for AppDirect

Top Industries

  • Computer & Network Security
  • Internet

Popular in

  • Enterprise

Peers used AppDirect to Enhance customer relationships and Acquire customers

Peer and Expert Opinion on Features

for AppDirect

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Dashboard

4.33/5 ★

Read Reviews (34)
Personalization

4.22/5 ★

Read Reviews (19)
Alerts: popups & Notifications

4.01/5 ★

Read Reviews (11)
Recording

3.98/5 ★

Read Reviews (10)
White label

4.03/5 ★

Read Reviews (9)
FEATURES RATINGS AND REVIEWS
Dashboard

4.33/5 ★

Read Reviews (34)
Personalization

4.22/5 ★

Read Reviews (19)
Alerts: popups & Notifications

4.01/5 ★

Read Reviews (11)
Recording

3.98/5 ★

Read Reviews (10)
White label

4.03/5 ★

Read Reviews (9)

IT and Other Capabilities

for AppDirect

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.44/5 ★

Read Reviews (77)
Data Export

4.41/5 ★

Read Reviews (71)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.44/5 ★

Read Reviews (77)
Data Export

4.41/5 ★

Read Reviews (71)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.37/5 ★

Read Reviews (173)
Chat Support

4.34/5 ★

Read Reviews (28)
Email Support

4.33/5 ★

Read Reviews (28)
Phone Support

4.33/5 ★

Read Reviews (27)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.37/5 ★

Read Reviews (173)
Chat Support

4.34/5 ★

Read Reviews (28)
Email Support

4.33/5 ★

Read Reviews (28)
Phone Support

4.33/5 ★

Read Reviews (27)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.07/5 ★

Read Reviews (3)
Analytics

4.47/5 ★

Read Reviews (44)
Custom Reports

4.33/5 ★

Read Reviews (111)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.07/5 ★

Read Reviews (3)
Analytics

4.47/5 ★

Read Reviews (44)
Custom Reports

4.33/5 ★

Read Reviews (111)

Software Failure Risk Guidance

?

for AppDirect

Overall Risk Meter

Low Medium High

Top Failure Risks for AppDirect

Vendor Profile Details

Company Name

AppDirect

Company Website

https://www.appdirect.com/

HQ Location

650 California St., 25th Floor, San Francisco, CA 94108, US

Employees

501-1000

Social

Financials

PRIVATE