AppDirect Overview

AppDirect enables seamless digital commerce experiences through its comprehensive platform, empowering businesses to manage cloud subscriptions effectively. With robust marketplace, billing, reseller, and distribution solutions, AppDirect supports millions of transactions globally. A notable highlight is its recognition as a 2024 Forrester Wave Leader in Marketplace Development Platforms, underscoring its industry leadership. Businesses benefit from enhanced monetization and procurement capabilities, facilitating digital growth and efficient IT lifecycle management. AppDirect's extensive catalog and trusted global presence make it a preferred choice for companies seeking to optimize their e-commerce operations.

Use Cases

Customers recommend Onboarding, Community Building, Subscription Management, as the business use cases that they have been most satisfied with while using AppDirect.

Other use cases:

  • Social Media Analytics
  • Proposal & Quote Management
  • Products & Pricelist Management
  • Billing And Invoice Management
  • Engagement Management
  • Funnel Analysis
  • Revenue Cycle Management
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using AppDirect.

Other priorities:

  • Launch New Products
  • Increase Sales & Revenue
  • Enter New Markets Internationally Or Locally
  • Scale Best Practices
  • Improve Stakeholder Relations
  • Grow Market Share
  • Build Brand Awareness
  • Improve ROI
  • Improve Visibility
  • Increase Customer Life Time Value
  • Improve Efficiency
See all business priorities See less business priorities

AppDirect Use-Cases and Business Priorities: Customer Satisfaction Data

AppDirect's features include Dashboard, Personalization, Alerts: Popups & Notifications, etc. and AppDirect support capabilities include 24/7 Support, Chat Support, Email Support, etc. also AppDirect analytics capabilities include Analytics, and Custom Reports.

Reviews

"I'd say the number one best practice for success in the cloud is working with partners. Symantec is very focused on working with the channel. We have legacy partners in our traditional software business, but we are looking for new opportunities as w...ell. By partnering with AppDirect, we're connected directly to new partner types we previously did not have access to." - Toby McDuffie

AppDirect, Prisync, ShopBase, Rithum Marketing Solutions, Metrilo, etc., all belong to a category of solutions that help E-Commerce Software. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

AppDirect enables cloud subscriptions globally with marketplace, billing, reseller, and distribution solutions. Millions of subscriptions are powered by their services.

Popular Business Setting

for AppDirect

Top Industries

  • Computer & Network Security
  • Internet

Popular in

  • Enterprise

AppDirect is popular in Computer & Network Security, and Internet, and is widely used by Enterprise,

AppDirect Customer wins, Customer success stories, Case studies

What Are the key features of AppDirect for Onboarding?

How does AppDirect address your Community Building Challenges?

What makes AppDirect ideal for Subscription Management?

How can AppDirect enhance your Social Media Analytics process?

How can AppDirect optimize your Proposal & Quote Management Workflow?

11 buyers and buying teams have used Cuspera to assess how well AppDirect solved their E-Commerce Software needs. Cuspera uses 1294 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific E-Commerce Software needs.

CUSTOMERS TESTIMONIALS
AppDirect testimonial

Toby McDuffie

Senior Director for Global MSP Sales

Symantec

I'd say the number one best practice for success in the cloud is working with partners. Symantec is very focused on working with the channel. We have legacy partners in our traditional software business, but we are looking for new opportunities as well. By partnering with AppDirect, we're connected... directly to new partner types we previously did not have access to.

Testimonial By Toby McDuffie
AppDirect testimonial

Lutz Frolich

Senior Vice President for Cloud Services

Deutsche Telekom

While in the past Deutsche Telekom had invented cloud tools and solutions on our own, AppDirect stepped in and provided everything we needed to get a marketplace up and running. It was the starting point of what has become a very good relationship, and we're thrilled to have AppDirect by our side i...n our journey to bring cloud services/IT to life.

Testimonial By Lutz Frolich
CUSTOMERS TESTIMONIALS
AppDirect testimonial

Toby McDuffie

Senior Director for Global MSP Sales

Symantec

I'd say the number one best practice for success in the cloud is working with partners. Symantec is very focused on working with the channel. We have legacy partners in our traditional software business, but we are looking for new opportunities as well. By partnering with AppDirect, we're connected... directly to new partner types we previously did not have access to.

Testimonial By Toby McDuffie
AppDirect testimonial

Lutz Frolich

Senior Vice President for Cloud Services

Deutsche Telekom

While in the past Deutsche Telekom had invented cloud tools and solutions on our own, AppDirect stepped in and provided everything we needed to get a marketplace up and running. It was the starting point of what has become a very good relationship, and we're thrilled to have AppDirect by our side i...n our journey to bring cloud services/IT to life.

Testimonial By Lutz Frolich

ADP - Human Resources - Very Large

ADP used the AppDirect platform to launch a marketplace with over 1000 HR and business apps. This helped ADP reduce resource investment and speed up time to market for new applications. The solution ...made it easier for customers to find, compare, and buy cloud services. ADP also improved onboarding for third-party services and offered real-time integrations. The marketplace supports small, medium, and enterprise businesses.

CANCOM - Information Technology And Services

AppDirect helped CANCOM launch a cloud marketplace in just 90 days. CANCOM wanted to sell public cloud solutions from Amazon and Google but struggled with manual billing and provisioning. AppDirect's... platform enabled CANCOM to scale and automate these processes. As a result, CANCOM saw 25 percent month-over-month sales growth for cloud offerings. The company also launched a new reseller strategy to reach more customers.

Telstra - Telecommunications

AppDirect helped Telstra launch and scale a new SaaS platform. Telstra wanted to build a strong partner ecosystem and deliver more value to its customers. With AppDirect, Telstra did not need to buil...d or maintain its own platform. This let Telstra focus on go-to-market and customer value. Telstra can now respond faster to customer needs and offer more app choices.

BT - Telecommunications

AppDirect helps BT speed up digital time to market. BT uses the AppDirect platform to deliver more value to its customers. The platform lets BT build stronger customer relationships. BT can launch ne...w products faster and improve customer experience. The solution supports BT in serving customers in the UK and 180 countries.

Endpnt.io - Telecommunications

AppDirect helped Endpnt.io expand its solution portfolio and improve sales team motivation. Endpnt.io switched to a residual commission model and gained access to over 650 solutions through the AppDi...rect catalog. The company scaled its first deal with AppDirect by 10x, reaching more than $60,000 in monthly recurring revenue. A dedicated AppDirect channel sales manager supported customer engagement. Endpnt.io now optimizes technology purchases using the AppDirect digital procurement platform.

Corporate Technologies Group Inc. - Information Technology And Services

AppDirect helped Corporate Technologies Group Inc. secure a six-figure deal. CTG faced challenges with cloud complexity and limited Microsoft expertise. AppDirect specialists introduced Azure Virtual... Desktop and IaaS to CTG's customer. This unlocked new monthly recurring revenue, with a potential annual revenue of $156,000. The AppDirect catalog helped CTG diversify and streamline their sales process.

NYSE Floor Talk Nicolas Desmarais

Video Thumbnail

Frequently Asked Questions(FAQ)

for AppDirect

What is AppDirect used for?

AppDirect is a E-Commerce Software mainly used by its customers to Enhance Customer Relationships and Acquire Customers by Onboarding, Community Building and Subscription Management .

What are the top features of AppDirect?

Dashboard, Personalization and Alerts: popups & Notifications are some of the top features of AppDirect.

Who uses AppDirect?

AppDirect is used by Computer & Network Security, Internet among other industries.

What are AppDirect alternatives?

Prisync, ShopBase, Rithum Marketing Solutions and Metrilo are popular alternatives for AppDirect.

Where is AppDirect located?

AppDirect is headquartered at 650 California St., 25th Floor, San Francisco, CA 94108, US.
lightning

Peers used AppDirect for onboarding and community building

AppDirect Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.07/5 ★

Read Reviews (3)
Analytics

4.47/5 ★

Read Reviews (44)
Custom Reports

4.33/5 ★

Read Reviews (111)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.07/5 ★

Read Reviews (3)
Analytics

4.47/5 ★

Read Reviews (44)
Custom Reports

4.33/5 ★

Read Reviews (111)

AppDirect Integrations

AppDirect integrates with a wide range of software applications through its robust data import and export capabilities.

Data Import

4.44/5 ★

Read Reviews (77)
Data Export

4.41/5 ★

Read Reviews (71)

Software Failure Risk Guidance

?

for AppDirect

Overall Risk Meter

Low Medium High

Top Failure Risks for AppDirect

AppDirect, Inc. News

M&A

AppDirect acquires Broker Online Exchange in US$85M deal

AppDirect has acquired Broker Online Exchange (BOX) for $85 million. BOX will remain a separate entity but will integrate its software platform with AppDirect's. BOX's 40 employees will join AppDirect's workforce, enhancing its capabilities in subscription commerce solutions.

Partnership

Crexendo partners with AppDirect to expand distribution reach

Crexendo and AppDirect have formed a partnership to enhance distribution capabilities, leveraging AppDirect's platform to broaden Crexendo's market access.

Partnership

Cloud communications provider Crexendo plugs into AppDirects advisor network

Crexendo, a cloud communications provider, has joined AppDirect's advisor network. This move enables Crexendo to leverage AppDirect's platform for enhanced distribution and sales opportunities.

M&A

AppDirect closes acquisition of vCom Solutions to complement its newly launched everything store for B2B commerce - KMWorld

AppDirect has completed the acquisition of vCom Solutions, enhancing its B2B commerce capabilities with the newly launched "everything store."

AppDirect, Inc. Profile

Company Name

AppDirect, Inc.

Company Website

https://www.appdirect.com/

HQ Location

650 California St., 25th Floor, San Francisco, CA 94108, US

Employees

501-1000

Social

Financials

PRIVATE