Comparison Summary
Introducing Patch and Eber
Patch, and Eber belong to a category of solutions that help Customer Loyalty Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Patch covers Loyalty Management, Engagement Management, Social Media Management with Social Media, Communication Management with Social Media, etc.
Eber focuses on Loyalty Management with Offline, Social Media Management with Text SMS, Communication Management with Promotions, Sales Incentive Management, etc.
"Since we started using CityGro, we have gotten rid of the cost of punch cards, employees don't have to insert the phone numbers and emails from business cards we used to collect, and now that we have thousands of people in our network, we don't have... to reach people through third-party advertising. It costs us a couple cents to contact a customer, and even if it takes 10 messages to bring them back, it is extremely profitable " - Zak Manning
"Very responsive team, always willing to make the best of the projects. My favourite part of the experience is how open Eber is to develop new integrations and find the best way to deploy the infrastructure. " - Tomas Lucena
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Business Need
Total Processes
(we found evidences for)
20
15
Total Goals
(we found evidences for)
4
5
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Improve ROI
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Increase sales & revenue
- See 1 more
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Enhance customer relationships
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Acquire customers
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Improve brand engagement
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Increase sales & revenue
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Launch new products
- See 2 more
Top Channels
Channels Used
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e-mail
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text SMS
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promotions
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mobile
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mobile app
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offline
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point of sale
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coupons
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omnichannel
- See 6 more
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e-mail
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text SMS
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promotions
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mobile
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mobile app
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offline
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point of sale
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coupons
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omnichannel
- See 6 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
