Patch Overview
CityGro-Loyalty increases customer retention by 2-3x with digital loyalty and rewards. Digital punch cards engage return customers more frequently.
Use Cases
Customers recommend Loyalty Management, Engagement Management, Sending & Publishing Communications, as the business use cases that they have been most satisfied with while using Patch.
Business Priorities
Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Patch.
Patch Use-Cases and Business Priorities: Customer Satisfaction Data
Patch works with different mediums / channels such as Social Media. Website. E-Mail etc.
Patch's features include Rewards, and Gamification. and Patch support capabilities include 24/7 Support, AI Powered, Email Support, etc. also Patch analytics capabilities include Custom Reports, and Analytics.
Reviews
"CityGro helps us bring customers back by allowing us to reward and engage our customers on a programmatic basis" - Patrick Galleher
Peer review evidence (same sources as the product rating summary)
"...The customer portal allows customers to sign in and check loyalty points and any rewards available...." Digital Loyalty & Rewards
"...CityGro helps us bring customers back by allowing us to reward and engage our customers on a programmatic basis..." Testimonial by Patrick Galleher, CEO, sweetFrog
"...Citygro has made it easier to gather contact information and send relevant messages to students on campus...." Testimonial by Tom Hurtado
Patch, belong to a category of solutions that help Customer Loyalty Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Patch
Top Industries
- Food & Beverages
- Restaurants
- Professional Training & Coaching
Popular in
Patch is popular in Food & Beverages, Restaurants, and Professional Training & Coaching and is widely used by
Patch Customer wins, Customer success stories, Case studies
What Are the key features of Patch for Loyalty Management?
How can Patch optimize your Engagement Management Workflow?
11 buyers and buying teams have used Cuspera to assess how well Patch solved their Customer Loyalty Management needs. Cuspera uses 175 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Loyalty Management needs.
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
CityGro helps us bring customers back by allowing us to reward and engage our customers on a programmatic basis Testimonial By Patrick Galleher |
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Since we started using CityGro, we have gotten rid of the cost of punch cards, employees don't have to insert the phone numbers and emails from business cards we used to collect, and now that we have thousands of people in our network, we don't have to reach people through third-party advertising. ...It costs us a couple cents to contact a customer, and even if it takes 10 messages to bring them back, it is extremely profitable |
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With our business having several different locations and seasonal schedules, it was hugely important for us to be able to customize and automate our text marketing system. CityGro worked with us to integrate directly into our POS, which gives us access to how often our customers visit and allows us... to send them offers accordingly |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Patrick Galleher CEO sweetFrog |
CityGro helps us bring customers back by allowing us to reward and engage our customers on a programmatic basis Testimonial By Patrick Galleher |
|
Zak Manning Owner Farr's Fresh |
Since we started using CityGro, we have gotten rid of the cost of punch cards, employees don't have to insert the phone numbers and emails from business cards we used to collect, and now that we have thousands of people in our network, we don't have to reach people through third-party advertising. ...It costs us a couple cents to contact a customer, and even if it takes 10 messages to bring them back, it is extremely profitable |
|
Jeff Sadler Hokulia |
With our business having several different locations and seasonal schedules, it was hugely important for us to be able to customize and automate our text marketing system. CityGro worked with us to integrate directly into our POS, which gives us access to how often our customers visit and allows us... to send them offers accordingly |
Peers used Patch for loyalty management and engagement management
Patch Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (8) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (8) |
Software Failure Risk Guidance
?for Patch
Top Failure Risks for Patch
Patch Retention Profile
Company Name
Patch Retention
Company Website
https://patchretention.com/HQ Location
60 N Cutler Drive, Suite 101, North Salt Lake City, Utah 84054, US
Employees
11-50
Social
Financials
SEED
