cuspera logo CUSPERA

Optimizely Customized Commerce vs Lightspeed Ecommerce: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Optimizely Customized Commerce vs. Lightspeed Ecommerce is based on a specific set of business needs and context. The comparison uses 3526 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Optimizely Customized Commerce and Lightspeed Ecommerce

Optimizely Customized Commerce, Lightspeed Ecommerce, SAP Commerce Cloud, Miva eCommerce, etc., belong to a category of solutions that help E-Commerce Platform. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Optimizely Customized Commerce covers Engagement Management, Content Management, Products & Pricelist Management with Website, Digital Marketing with Mobile, etc.

Lightspeed Ecommerce focuses on Helpdesk Management with Phone Calls, Training & Onboarding with Website, Workflow Management with Phone Calls, Sales Document Management, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Optimizely Customized Commerce

Focus area

Optimizely Customized Commerce is better than Lightspeed Ecommerce for

Software Failure Risk

  • medium

logo Lightspeed Ecommerce

Focus area

Software Failure Risk

  • medium

About

The most complete commerce suite for growing companies​

One place to manage your inventory, sales reports, shipping, customer data, marketing and much more. | Lightspeed eCom

Age

2005

Financials

SERIES D

IPO

Business Need

Total Processes
(we found evidences for)

53

46

Total Goals
(we found evidences for)

12

5

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


content management

content publishing


products & pricelist management




sales document management

proposal & quote management


training & onboarding



customer feedback management




rating and review management




international marketing


segmentation and targeting


social media management

social media analytics


helpdesk management


communication management

sending & publishing communications


lifetime value management


generation of new leads


distribution management


promotion management




campaign management


loyalty management


knowledge management


workflow management


account management


trade show marketing



contact list management


sales call management


conversion management


Top Goals

Goals Achieved

  • Acquire customers

  • Increase sales & revenue

  • Enhance customer relationships

  • Grow market share

  • Improve digital and social presence

  • Enter new markets internationally or locally

  • Improve ROI

  • Build brand awareness

  • Improve stakeholder relations

  • Launch new products

  • Increase average basket value

  • Establish thought leadership

  • See 9 more
  • Acquire customers

  • Enhance customer relationships

  • Improve digital and social presence

  • Enter new markets internationally or locally

  • Increase sales & revenue

  • See 2 more

Top Channels

Channels Used

  • phone calls

  • offline

  • point of sale

  • e-mail

  • promotions

  • website

  • on premises

  • trade shows

  • omnichannel

  • mobile

  • social media

  • Facebook

  • chat

  • review sites

  • eBay

  • coupons

  • See 13 more
  • phone calls

  • offline

  • point of sale

  • e-mail

  • promotions

  • website

  • on premises

  • trade shows

  • omnichannel

  • mobile

  • social media

  • Facebook

  • chat

  • review sites

  • eBay

  • coupons

  • See 13 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Security & Privacy Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Integration Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Migration Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Business Setting