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Compare ONEsite vs inSided community

Comparison Summary

For ONEsite vs inSided community comparison, Our AI algorithm looked at 1349 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using ONEsite and inSided community to solve their respective business needs.

Pros and cons of ONEsite and inSided community

ONEsite is more suited to businesses that require Engagement Management with Offline and Training & Onboarding with E-Mail where as inSided community is focused towards Engagement Management and Helpdesk Management with Phone Calls .

logo ONEsite

Focus area

Software Failure Risk

  • medium

logo inSided community

Focus area

inSided community is better than ONEsite for

Software Failure Risk

  • medium

About

The revolutionary integrated forum, chat and comment software for live conversations

Central platform for engagement amongst customers in different categories

Age

2016

2011

Financials

IPO

SERIES E

Business Need

Total Processes
(we found evidences for)

35

40

Total Goals
(we found evidences for)

1

10

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


training & onboarding


communication management

sending & publishing communications


loyalty management


social media management

social media analytics


helpdesk management



content management


payment management




community building


contact list management





competitive intelligence


products & pricelist management


rating and review management



workflow management


measuring customer satisfaction


customer feedback management

measuring customer satisfaction



knowledge management


lifetime value management


follower management


generation of new leads


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Enhance customer relationships

  • Acquire customers

  • Scale best practices

  • Improve digital and social presence

  • Improve internal communications

  • Build brand awareness

  • Improve ROI

  • Manage risk

  • Establish thought leadership

  • Increase customer life time value

  • See 7 more

Top Channels

Channels Used

  • user generated content

  • blogs

  • phone calls

  • mobile

  • social media

  • offline

  • website

  • e-mail

  • newsletter

  • mass media

  • on premises

  • radio

  • television

  • promotions

  • point of sale

  • See 12 more
  • user generated content

  • blogs

  • phone calls

  • mobile

  • social media

  • offline

  • website

  • e-mail

  • newsletter

  • mass media

  • on premises

  • radio

  • television

  • promotions

  • point of sale

  • See 12 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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Business Setting