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Odoo CRM vs Oracle CX Sales: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Odoo CRM vs. Oracle CX Sales is based on a specific set of business needs and context. The comparison uses 4412 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Odoo CRM and Oracle CX Sales

Odoo CRM, Oracle CX Sales, Vtiger all-in-one CRM, Sugar CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Odoo CRM covers Sales Document Management, Helpdesk Management with Phone Calls, Workflow Management, Training & Onboarding, etc.

Oracle CX Sales focuses on Engagement Management, Social Media Management with Channel Partners, Relationship Management with Channel Partners, Collaboration with Offline, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Odoo CRM

Focus area

Software Failure Risk

  • medium

logo Oracle CX Sales

Focus area

Oracle CX Sales is better than Odoo CRM for

Software Failure Risk

  • medium

About

Odoo CRM | Track leads, close opportunities and get accurate forecasts.

Oracle CX Sales | Optimize Sales and Commerce Across All Channels

Age

2005

1977

Financials

SERIES B

IPO

Business Need

Total Processes
(we found evidences for)

97

67

Total Goals
(we found evidences for)

13

11

Top Processes

Evidences indicate better relative satisfaction


sales document management

proposal & quote management

contract management


helpdesk management


workflow management


training & onboarding


communication management

sending & publishing communications

tracking & monitoring communications


engagement management

engaging and following up


account management




products & pricelist management


contact list management


billing and invoice management



customer feedback management

measuring customer satisfaction


knowledge management


sales call management


campaign management

campaign monitoring


relationship management


social media management

social media analytics



community building



competitive intelligence


content management


promotion management


advocacy management


business development


calendar management


generation of new leads


loyalty management

customise loyalty program


conversion management



opportunity management




lead qualification

lead qualification: demographic


segmentation and targeting


rating and review management




performance management


payment management



pipeline management


distribution management



lifetime value management






touchpoint management


channel management


subscription management


sales incentive management


Top Goals

Goals Achieved

  • Increase sales & revenue

  • Enhance customer relationships

  • Acquire customers

  • Improve efficiency

  • Scale best practices

  • Improve ROI

  • Enter new markets internationally or locally

  • Grow market share

  • Improve digital and social presence

  • Improve internal communications

  • Increase average basket value

  • Launch new products

  • Improve brand engagement

  • See 10 more
  • Enhance customer relationships

  • Increase sales & revenue

  • Scale best practices

  • Improve stakeholder relations

  • Acquire customers

  • Grow market share

  • Improve internal communications

  • Improve efficiency

  • Improve ROI

  • Establish thought leadership

  • Launch new products

  • See 8 more

Top Channels

Channels Used

  • channel partners

  • phone calls

  • promotions

  • social media

  • e-mail

  • offline

  • mobile

  • on premises

  • chat

  • Slack

  • user generated content

  • blogs

  • website

  • video

  • events

  • trade shows

  • omnichannel

  • See 14 more
  • channel partners

  • phone calls

  • promotions

  • social media

  • e-mail

  • offline

  • mobile

  • on premises

  • chat

  • Slack

  • user generated content

  • blogs

  • website

  • video

  • events

  • trade shows

  • omnichannel

  • See 14 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

low

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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Business Setting