cuspera logo CUSPERA
Search Your Reports For Vendors
Your Reports For Vendors

Compare mHelpDesk vs ServiceM8

Failure Risk Guidance Security Report ?

Failure Risk for mHelpDesk low Failure Risk for ServiceM8 low
Know More

Comparison Summary

For mHelpDesk vs ServiceM8 comparison, Our AI algorithm looked at 6474 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using mHelpDesk and ServiceM8 to solve their respective business needs.

Pros and cons of mHelpDesk and ServiceM8

mHelpDesk is more suited to businesses that require Helpdesk Management and Sales Document Management with Mobile where as ServiceM8 is focused towards Sales Document Management and Helpdesk Management .

Both mHelpDesk and ServiceM8 are Field Service Management software, peers recommend mHelpDesk for advertisement and proposal & quote management where as ServiceM8 is more known for contact list management .

logo mHelpDesk

Focus area

mHelpDesk is better than ServiceM8 for

Software Failure Risk

  • low

logo ServiceM8

Focus area

ServiceM8 is better than mHelpDesk for

Software Failure Risk

  • low

About

mHelpDesk Field Service Management Software

ServiceM8: Field Service Software

Financials

M&A

PRIVATE

Business Need

Total Processes
(we found evidences for)

49

42

Total Goals
(we found evidences for)

10

4

Top Processes

Evidences indicate better relative satisfaction

helpdesk management

Read Reviews (137)

Read Reviews (56)

sales document management

Read Reviews (116)

Read Reviews (201)

proposal & quote management

Read Reviews (48)

Read Reviews (138)

digital signature

Read Reviews (36)

Read Reviews (40)

contract management

Read Reviews (27)

Read Reviews (24)

document sharing

Read Reviews (2)

Read Reviews (0)

contact list management

Read Reviews (79)

Read Reviews (39)

contacts history

Read Reviews (5)

Read Reviews (22)

workflow management

Read Reviews (74)

Read Reviews (9)

engagement management

Read Reviews (39)

Read Reviews (14)

engaging and following up

Read Reviews (36)

Read Reviews (14)

billing and invoice management

Read Reviews (30)

Read Reviews (2)

communication management

Read Reviews (24)

Read Reviews (16)

sending & publishing communications

Read Reviews (18)

Read Reviews (7)

tracking & monitoring communications

Read Reviews (5)

Read Reviews (3)

training & onboarding

Read Reviews (14)

Read Reviews (9)

customer feedback management

Read Reviews (11)

Read Reviews (6)

measuring customer satisfaction

Read Reviews (7)

Read Reviews (5)

products & pricelist management

Read Reviews (6)

Read Reviews (0)

generation of new leads

Read Reviews (5)

Read Reviews (0)

sales call management

Read Reviews (4)

Read Reviews (0)

meeting management

Read Reviews (4)

Read Reviews (0)

lifetime value management

Read Reviews (4)

Read Reviews (1)

content management

Read Reviews (4)

Read Reviews (1)

content sharing

Read Reviews (2)

Read Reviews (0)

conversion management

Read Reviews (4)

Read Reviews (0)

social media management

Read Reviews (3)

Read Reviews (0)

engaging on social media

Read Reviews (3)

Read Reviews (0)

calendar management

Read Reviews (2)

Read Reviews (0)

knowledge management

Read Reviews (2)

Read Reviews (1)

rating and review management

Read Reviews (2)

Read Reviews (0)

lead qualification

Read Reviews (2)

Read Reviews (0)

lead qualification: technographic

Read Reviews (2)

Read Reviews (0)

campaign management

Read Reviews (2)

Read Reviews (10)

account management

Read Reviews (0)

Read Reviews (3)

payment management

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Improve internal communications

  • Increase sales & revenue

  • Improve stakeholder relations

  • Grow market share

  • Improve efficiency

  • Improve ROI

  • Increase customer life time value

  • Improve visibility

  • See 7 more

  • Acquire customers

  • Enhance customer relationships

  • Improve internal communications

  • Improve ROI

  • See 1 more

Top Channels

Channels Used

  • e-mail

  • website

  • offline

  • text SMS

  • phone calls

  • mobile

  • on premises

  • video

  • point of sale

  • mobile app

  • blogs

  • user generated content

  • chat

  • social media

  • Facebook page

  • Facebook

  • See 13 more

  • e-mail

  • website

  • offline

  • text SMS

  • phone calls

  • mobile

  • on premises

  • video

  • point of sale

  • mobile app

  • blogs

  • user generated content

  • chat

  • social media

  • Facebook page

  • Facebook

  • See 13 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Security & Privacy Risk

medium

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Integration Risk

low

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Migration Risk

low

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting