Comparison Summary
Introducing mHelpDesk and Fergus
mHelpDesk, Fergus, FieldEdge, Loc8, etc., belong to a category of solutions that help Field Service Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
mHelpDesk covers Helpdesk Management, Sales Document Management with Mobile, Contact List Management with Mobile, Workflow Management, etc.
Fergus focuses on Sales Document Management, Helpdesk Management with Phone Calls, Communication Management with E-Mail, Workflow Management, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
mHelpDesk Field Service Management Software
Smart Field Service Management Software | Fergus
Financials
M&A
SERIES B
Business Need
Total Processes
(we found evidences for)
49
22
Total Goals
(we found evidences for)
10
3
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Acquire customers
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Enhance customer relationships
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Improve internal communications
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Increase sales & revenue
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Improve stakeholder relations
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Grow market share
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Improve efficiency
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Improve ROI
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Increase customer life time value
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Improve visibility
- See 7 more
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Increase sales & revenue
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Improve internal communications
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Improve consistency
Top Channels
Channels Used
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e-mail
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text SMS
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promotions
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website
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phone calls
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mobile
- See 3 more
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e-mail
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text SMS
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promotions
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website
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phone calls
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mobile
- See 3 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
