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Compare Mapp Intelligence vs Hive Marketing Cloud

Comparison Summary

For Mapp Intelligence vs Hive Marketing Cloud comparison, Our AI algorithm looked at 2238 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Mapp Intelligence and Hive Marketing Cloud to solve their respective business needs.

Pros and cons of Mapp Intelligence and Hive Marketing Cloud

Mapp Intelligence is more suited to businesses that require Engagement Management and Lead Analytics where as Hive Marketing Cloud is focused towards Engagement Management and Collaboration .

Both Mapp Intelligence and Hive Marketing Cloud are Customer Data Platform software, peers recommend Mapp Intelligence for lead analytics where as Hive Marketing Cloud is more known for collaboration and social media management .

logo Mapp Intelligence

Focus area

Mapp Intelligence is better than Hive Marketing Cloud for

Software Failure Risk

  • low

logo Hive Marketing Cloud

Focus area

Hive Marketing Cloud is better than Mapp Intelligence for

Software Failure Risk

  • medium

About

Customer intelligence and marketing analytics platform to turn data into insights, and insights into action

Customer Insight and Engagement Platform

Age

1998

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

35

55

Total Goals
(we found evidences for)

11

14

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up





lifetime value management


contact list management



lead qualification

lead qualification: behavioural


campaign management



generation of new leads


segmentation and targeting



sales document management

proposal & quote management


customer case management



business development


workflow management


training & onboarding


products & pricelist management



content management


loyalty management


communication management

sending & publishing communications



social media analytics


social media management

social media analytics


social media marketing


database marketing


customer feedback management


competitive intelligence



performance management


account management



category management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Scale best practices

  • Grow market share

  • Increase customer life time value

  • Launch new products

  • Enter new markets internationally or locally

  • Improve brand engagement

  • Increase sales & revenue

  • Increase average basket value

  • Improve consistency

  • See 8 more
  • Acquire customers

  • Increase customer life time value

  • Improve efficiency

  • Improve internal communications

  • Enhance customer relationships

  • Improve brand engagement

  • Scale best practices

  • Increase sales & revenue

  • Enter new markets internationally or locally

  • Improve ROI

  • Shorten ramp up time

  • Improve visibility

  • Launch new products

  • Build brand awareness

  • See 11 more

Top Channels

Channels Used

  • social media

  • e-mail

  • website

  • text SMS

  • Facebook page

  • Facebook

  • chat

  • phone calls

  • offline

  • Skype

  • promotions

  • Slack

  • mobile

  • trade shows

  • video

  • events

  • mobile app

  • omnichannel

  • See 15 more
  • social media

  • e-mail

  • website

  • text SMS

  • Facebook page

  • Facebook

  • chat

  • phone calls

  • offline

  • Skype

  • promotions

  • Slack

  • mobile

  • trade shows

  • video

  • events

  • mobile app

  • omnichannel

  • See 15 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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low

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Business Setting