Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Improve consistency
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Acquire customers
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Enhance customer relationships
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Enter new markets internationally or locally
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Shorten ramp up time
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Improve navigation
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Improve efficiency
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Improve digital and social presence
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Scale best practices
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Scale best practices
Top Channels
Channels Used
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phone calls
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user generated content
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blogs
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chat
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Skype
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offline
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on premises
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e-mail
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video
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events
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trade shows
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social media
-
mass media
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mobile
-
mobile app
- See 12 more
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phone calls
-
user generated content
-
blogs
-
chat
-
Skype
-
offline
-
on premises
-
e-mail
-
video
-
events
-
trade shows
-
social media
-
mass media
-
mobile
-
mobile app
- See 12 more
