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Laserfiche vs Infinity ECM: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Laserfiche vs. Infinity ECM is based on a specific set of business needs and context. The comparison uses 3542 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Laserfiche and Infinity ECM

Laserfiche, Infinity ECM, M-files, Hyland ECM, etc., belong to a category of solutions that help Content Management Systems. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Laserfiche covers Workflow Management, Content Management with User Generated Content, Sales Document Management with Offline, Advertisement, etc.

Infinity ECM focuses on Collaboration with Offline, Sales Document Management, Sales Call Management with Phone Calls, Communication Management with E-Mail, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Laserfiche

Focus area

Laserfiche is better than Infinity ECM for

Software Failure Risk

  • low

logo Infinity ECM

Focus area

Software Failure Risk

  • low

About

Laserfiche: Enterprise Content Management (ECM)

Infinity ECM: Enterprise Content Management platform...

Age

1987

Financials

PRIVATE

Business Need

Total Processes
(we found evidences for)

64

47

Total Goals
(we found evidences for)

13

6

Top Processes

Evidences indicate better relative satisfaction


workflow management


searching for content

content publishing


sales document management

contract management

proposal & quote management



training & onboarding


social media management

social media analytics



communication management

sending & publishing communications


engagement management

engaging and following up


customer case management



products & pricelist management


compliance & governance


lead qualification

lead qualification: technographic


billing and invoice management


knowledge management


generation of new leads



rating and review management


lifetime value management


business development


attribution management


contact list management



sales call management


helpdesk management


conference call management


calendar management



Top Goals

Goals Achieved

  • Improve ROI

  • Scale best practices

  • Improve visibility

  • Acquire customers

  • Increase sales & revenue

  • Enhance customer relationships

  • Launch new products

  • Enter new markets internationally or locally

  • Improve internal communications

  • Grow market share

  • Improve efficiency

  • Establish thought leadership

  • Improve brand engagement

  • See 10 more
  • Acquire customers

  • Enhance customer relationships

  • Manage risk

  • Increase sales & revenue

  • Improve internal communications

  • Improve efficiency

  • See 3 more

Top Channels

Channels Used

  • phone calls

  • video

  • chat

  • e-mail

  • offline

  • text SMS

  • events

  • trade shows

  • mobile

  • promotions

  • website

  • display advertisement

  • mobile app

  • point of sale

  • on premises

  • social media

  • See 13 more
  • phone calls

  • video

  • chat

  • e-mail

  • offline

  • text SMS

  • events

  • trade shows

  • mobile

  • promotions

  • website

  • display advertisement

  • mobile app

  • point of sale

  • on premises

  • social media

  • See 13 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

low

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low

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Integration Risk

low

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low

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Migration Risk

low

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medium

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Business Setting