Newgen OmniDocs Contextual Content Services (ECM) Overview

This is a summary of the comprehensive capabilities and benefits of Newgen OmniDocs Contextual Content Services (ECM) based on over 3879 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Newgen OmniDocs Contextual Content Services (ECM), Alfresco ECM, Optimizely Content Cloud, Nuxeo Platform, AgilityCMS, etc., all belong to a category of solutions that help Content Management Systems. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if Newgen OmniDocs Contextual Content Services (ECM) is right for your needs? Our Cuspera AI engine can evaluate how Newgen OmniDocs Contextual Content Services (ECM) fits your specific business needs, industry, and context. Get your personalized assessment report today.

Newgen OmniDocs Contextual Content Services (ECM) supports business activities such as:

  • Content Management
  • Engagement Management
  • Sales Document Management
  • Collaboration
  • Workflow Management

Newgen OmniDocs Contextual Content Services (ECM) can help you with many business goals, such as Enhance Customer Relationships, Manage Risk, Improve ROI, Increase Sales & Revenue, Acquire Customers, etc. It can help manage these activities if you use Omnichannel Social Media and Mobile for these needs. As a solution, Newgen OmniDocs Contextual Content Services (ECM)'s capabilities include Recording, Personalization, Capture Information, etc.

Newgen OmniDocs Contextual Content Services (ECM) Government Administration Vertical is its biggest customer base.

Reviews

"With Newgen’s contextual content services (ECM) product suite, we have successfully digitized our manual contracts filing. Newgen’s ECM is available to our users both in English and French, thereby making it easy for users to access the content in t...heir preferred language. The important reasons for adopting this product was its ability to seamlessly integrate with internal systems, user . . . " - Vinodanand Jha

Cuspera Reviews

11 buyers and buying teams have used Cuspera to assess how well Newgen OmniDocs Contextual Content Services (ECM) solved their Content Management Systems needs. Cuspera uses 3879 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Content Management Systems needs.

Business Priorities

Enhance Customer Relationships and Manage Risk are the most popular business priorities peers achieved using Newgen OmniDocs Contextual Content Services (ECM).

Other priorities:

  • Improve ROI
  • Increase Sales & Revenue
  • Acquire Customers
  • Improve Visibility
  • Establish Thought Leadership
  • Scale Best Practices
  • Increase Customer Life Time Value
  • Improve Stakeholder Relations
  • Grow Market Share
  • Improve Efficiency
  • Improve Digital And Social Presence
See all business priorities See less business priorities

Use Cases

Peers recommend Content Management , Engagement Management , Sales Document Management , as the business use cases that they have been most satisfied while using Newgen OmniDocs Contextual Content Services (ECM).

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Content Management with Omnichannel

4.76/5 ★

Read Reviews (188)

"...Software solution that will streamline your physical paper records and digital records by leveraging the application s key features, including multi-channel content capture, compliant records management functionality, secure archival, version management, and faster retrieval. ..." Electronic Document and Records Management System
searching for content

4.73/5 ★

Read Reviews (40)

"...Capabilities of Newgen Contextual Content Services Platform. Increase efficiency and security with intelligent content... Leverage cutting-edge technologies to capture and... Create, manage, and access secure content across multiple... Centrally manage and archive documents and records for... Intuitively search for content across repositories and... Intelligently classify documents for streamlined access to... Integrate enterprise-wide content with OmniDocs for a... Success Stories. ..."
content curation

4.72/5 ★

Read Reviews (35)

"...Original articles and content, created by subject-matter experts and approved for use, to constantly update the repository. ..."
content sharing

4.39/5 ★

Read Reviews (8)

"...Governments must comply with regulations for archiving and sharing documents securely...."
content publishing

4.08/5 ★

Read Reviews (4)

"...These systems focus on publishing and managing content across different channels like websites, blogs, etc. ..."
content tracking

3.25/5 ★

Read Reviews (1)

"...Annotations, parallel document processing, and multi-level tracking of content for increased collaboration...."
Engagement Management with Omnichannel and Social Media

4.82/5 ★

Read Reviews (113)

"...Leverage mobility to transform your Medicare enrollment processes and deliver contextual member engagement...." Medicare Enrollment Process Automation Software, Newgen
engaging and following up

4.81/5 ★

Read Reviews (67)

"...Automate complex, content-driven, and customer-engaging business processes with Newgen's low code process automation platform...."
Sales Document Management

4.58/5 ★

Read Reviews (105)

"...Streamline and future-proof your key processes, including appeals and grievances, provider contracting, and mobile Medicare enrollment...." Superior UX for your Healthcare Payers, Newgen
contract management

4.58/5 ★

Read Reviews (71)

"...Render the right-fit solution to manage provider service requests and auto-load provider and contract information ... Brochure...."
digital signature

4.39/5 ★

Read Reviews (15)

"...Digital signature and barcode integration...."
proposal & quote management

4.39/5 ★

Read Reviews (14)

"...Quotation Management...."
document sharing

3.85/5 ★

Read Reviews (3)

"...Governments must comply with regulations for archiving and sharing documents securely...."
PEER EXPERIENCES
Content Management with Omnichannel

4.76/5 ★

Read Reviews (188)

"...Software solution that will streamline your physical paper records and digital records by leveraging the application s key features, including multi-channel content capture, compliant records management functionality, secure archival, version management, and faster retrieval. ..." Electronic Document and Records Management System
searching for content

4.76/5 ★

Read Reviews (40)

content curation

4.76/5 ★

Read Reviews (35)

content sharing

4.76/5 ★

Read Reviews (8)

content publishing

4.76/5 ★

Read Reviews (4)

content tracking

4.76/5 ★

Read Reviews (1)

Engagement Management with Omnichannel and Social Media

4.82/5 ★

Read Reviews (113)

"...Leverage mobility to transform your Medicare enrollment processes and deliver contextual member engagement...." Medicare Enrollment Process Automation Software, Newgen
engaging and following up

4.82/5 ★

Read Reviews (67)

Sales Document Management

4.58/5 ★

Read Reviews (105)

"...Streamline and future-proof your key processes, including appeals and grievances, provider contracting, and mobile Medicare enrollment...." Superior UX for your Healthcare Payers, Newgen
contract management

4.58/5 ★

Read Reviews (71)

digital signature

4.58/5 ★

Read Reviews (15)

proposal & quote management

4.58/5 ★

Read Reviews (14)

document sharing

4.58/5 ★

Read Reviews (3)

45+ more Business Use Cases

Our AI advisor, Wyz, harnessed 3879 insights from peers and experts to help you assess how these Newgen OmniDocs Contextual Content Services (ECM) use cases fit your Content Management Systems needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS

Vinodanand Jha

Sr. Vice President - Information Technology and Administration

Olam International Ltd. Gabon

With Newgen’s contextual content services (ECM) product suite, we have successfully digitized our manual contracts filing. Newgen’s ECM is available to our users both in English and French, thereby making it easy for users to access the content in their preferred language. The important reasons for... adopting this product was its ability to seamlessly integrate with internal systems, user . . .

Testimonial By Vinodanand Jha

Tri Indra Basoeki

Executive Vice President of Enterprise Shared Service Business

PT. Infomedia Nusantara

We at Infomedia have been using Newgen's BPM, ECM platforms at our Finance Shared Services platform for Telkom Indonesia Group and it has been really helpful for us during the pandemic COVID-19 situation. We've been able to maintain business continuity despite of WFH situation. All the documents th...at we require are available anywhere, anytime. With Newgen's implementation we have been able to

Testimonial By Tri Indra Basoeki
CUSTOMERS TESTIMONIALS

Vinodanand Jha

Sr. Vice President - Information Technology and Administration

Olam International Ltd. Gabon

With Newgen’s contextual content services (ECM) product suite, we have successfully digitized our manual contracts filing. Newgen’s ECM is available to our users both in English and French, thereby making it easy for users to access the content in their preferred language. The important reasons for... adopting this product was its ability to seamlessly integrate with internal systems, user . . .

Testimonial By Vinodanand Jha

Tri Indra Basoeki

Executive Vice President of Enterprise Shared Service Business

PT. Infomedia Nusantara

We at Infomedia have been using Newgen's BPM, ECM platforms at our Finance Shared Services platform for Telkom Indonesia Group and it has been really helpful for us during the pandemic COVID-19 situation. We've been able to maintain business continuity despite of WFH situation. All the documents th...at we require are available anywhere, anytime. With Newgen's implementation we have been able to

Testimonial By Tri Indra Basoeki

Case Studies

COMPANY CASE STUDIES
Case Study Judicial Commission's Territory

Newgen Implemented its ECM and BPM Suite with E-Memo Application for a judicial commission's territory of Madhya Pradesh

Read More
Case Study Government Organization

Learn about Records Management Transformation Across a National Archives Authority & 17 Government Agencies

Read More
Case Study Leading Indian Insurance Company

Learn about Digital Transformation of a Leading Indian Insurance Company with Newgen

Read More

Based on peer insights

Cuspera recommends Newgen OmniDocs Contextual Content Services (ECM) for

Use Cases Content Management , Engagement Management , Sales Document Management
Medium Omnichannel, Social Media, Mobile
Features Recording, Personalization, Capture Information
Business Priorities Enhance Customer Relationships, Manage Risk, Improve ROI
Industries Government Administration, Insurance, Financial Services

Frequently Asked Questions(FAQ)

for Newgen OmniDocs Contextual Content Services (ECM)

What is Newgen OmniDocs Contextual Content Services (ECM)?

Newgen OmniDocs Contextual Content Services (ECM) is a content service platform that helps to create a workplace without boundaries with anytime-anywhere content access and document management. It allows enterprises to create, collaborate, share, transform, and leverage that content in business processes and to gain insight.

What is Newgen OmniDocs Contextual Content Services (ECM) used for?

Newgen OmniDocs Contextual Content Services (ECM) is a Content Management Systems Software mainly used by its customers to Enhance Customer Relationships and Manage Risk by Content Management, Engagement Management and Sales Document Management .

What are the top features of Newgen OmniDocs Contextual Content Services (ECM)?

Recording, Personalization and Capture information are some of the top features of Newgen OmniDocs Contextual Content Services (ECM).

Who uses Newgen OmniDocs Contextual Content Services (ECM)?

Newgen OmniDocs Contextual Content Services (ECM) is used by Government Administration, Insurance and Financial Services among other industries.

What are Newgen OmniDocs Contextual Content Services (ECM) alternatives?

Alfresco ECM, Optimizely Content Cloud, Nuxeo Platform and AgilityCMS are popular alternatives for Newgen OmniDocs Contextual Content Services (ECM).

Where is Newgen OmniDocs Contextual Content Services (ECM) located?

Newgen OmniDocs Contextual Content Services (ECM) is headquartered at New Delhi, Delhi.

Popular Business Setting

for Newgen OmniDocs Contextual Content Services (ECM)

Top Industries

  • Government Administration
  • Insurance
  • Financial Services

Popular in

  • Enterprise

Peers used Newgen OmniDocs Contextual Content Services (ECM) to Enhance customer relationships and Manage risk

Peer and Expert Opinion on Features

for Newgen OmniDocs Contextual Content Services (ECM)

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Recording

4.13/5 ★

Read Reviews (193)
Personalization

4.23/5 ★

Read Reviews (75)
Capture information

4.20/5 ★

Read Reviews (47)
Live monitoring

4.65/5 ★

Read Reviews (37)
Dashboard

4.10/5 ★

Read Reviews (33)
FEATURES RATINGS AND REVIEWS
Recording

4.13/5 ★

Read Reviews (193)
Personalization

4.23/5 ★

Read Reviews (75)
Capture information

4.20/5 ★

Read Reviews (47)
Live monitoring

4.65/5 ★

Read Reviews (37)
Dashboard

4.10/5 ★

Read Reviews (33)

IT and Other Capabilities

for Newgen OmniDocs Contextual Content Services (ECM)

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.03/5 ★

Read Reviews (416)
Data Export

4.03/5 ★

Read Reviews (331)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.03/5 ★

Read Reviews (416)
Data Export

4.03/5 ★

Read Reviews (331)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Email Support

4.39/5 ★

Read Reviews (75)
24/7 Support

4.11/5 ★

Read Reviews (264)
Chat Support

4.05/5 ★

Read Reviews (44)
Phone Support

4.04/5 ★

Read Reviews (38)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Email Support

4.39/5 ★

Read Reviews (75)
24/7 Support

4.11/5 ★

Read Reviews (264)
Chat Support

4.05/5 ★

Read Reviews (44)
Phone Support

4.04/5 ★

Read Reviews (38)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.19/5 ★

Read Reviews (76)
Analytics

4.17/5 ★

Read Reviews (265)
Custom Reports

3.99/5 ★

Read Reviews (374)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.19/5 ★

Read Reviews (76)
Analytics

4.17/5 ★

Read Reviews (265)
Custom Reports

3.99/5 ★

Read Reviews (374)

Software Failure Risk Guidance

?

for Newgen OmniDocs Contextual Content Services (ECM)

Overall Risk Meter

Low Medium High

Top Failure Risks for Newgen OmniDocs Contextual Content Services (ECM)

Vendor Profile Details

Company Name

Newgen Software Technologies

HQ Location

New Delhi, Delhi

Employees

1001-5000

Social

Financials

IPO