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Kommo vs Scratchpad: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Kommo vs. Scratchpad is based on a specific set of business needs and context. The comparison uses 2558 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Kommo and Scratchpad

Kommo, Scratchpad, Teamgate CRM, Nextiva Customer Relationship Suite, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Kommo covers Sales Call Management with Phone Calls, Lead Management with Phone Calls, Engagement Management with Phone Calls, Contact List Management with Offline, etc.

Scratchpad focuses on Forecasting, Workflow Management, Pipeline Management, Engagement Management, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Kommo

Focus area

Kommo is better than Scratchpad for

Software Failure Risk

  • low

logo Scratchpad

Focus area

Scratchpad is better than Kommo for

Software Failure Risk

  • medium

About

Empower your team to sell more effectively

Fastest experience to update Salesforces

Financials

PRIVATE

SERIES B

Business Need

Total Processes
(we found evidences for)

55

46

Total Goals
(we found evidences for)

6

6

Top Processes

Evidences indicate better relative satisfaction


sales call management



contact list management

creating contact list


engagement management

engaging and following up


communication management

tracking & monitoring communications

sending & publishing communications


helpdesk management


social media management

social media analytics

managing social media account




workflow management


relationship management


generation of new leads


pipeline management



sales review & feedback


discount management


promotion management






conversion management


training & onboarding



business development


lead qualification


follower management


sales document management


account management



performance management



customer case management


opportunity management




segmentation and targeting


Top Goals

Goals Achieved

  • Increase sales & revenue

  • Enhance customer relationships

  • Acquire customers

  • Improve internal communications

  • Improve efficiency

  • Improve ROI

  • See 3 more
  • Scale best practices

  • Increase sales & revenue

  • Improve ROI

  • Launch new products

  • Acquire customers

  • Enhance customer relationships

  • See 3 more

Top Channels

Channels Used

  • phone calls

  • e-mail

  • website

  • offline

  • social media

  • games

  • chat

  • LinkedIn

  • on premises

  • promotions

  • See 7 more
  • phone calls

  • e-mail

  • website

  • offline

  • social media

  • games

  • chat

  • LinkedIn

  • on premises

  • promotions

  • See 7 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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Business Setting