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Kommo vs Commence: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Kommo vs. Commence is based on a specific set of business needs and context. The comparison uses 2924 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Kommo and Commence

Kommo, Commence, Teamgate CRM, Nextiva Customer Relationship Suite, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Kommo covers Sales Call Management with Phone Calls, Lead Management with Phone Calls, Engagement Management with Phone Calls, Contact List Management with Offline, etc.

Commence focuses on Generation Of New Leads with E-Mail, Contact List Management, Campaign Management, Engagement Management with Phone Calls, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Kommo

Focus area

Kommo is better than Commence for

Software Failure Risk

  • low

logo Commence

Focus area

Commence is better than Kommo for

Software Failure Risk

  • low

About

Empower your team to sell more effectively

Customer Relationship Management (CRM) Software

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

55

69

Total Goals
(we found evidences for)

6

15

Top Processes

Evidences indicate better relative satisfaction


sales call management



contact list management


engagement management

engaging and following up


communication management

tracking & monitoring communications

sending & publishing communications


helpdesk management


social media management

social media analytics

managing social media account




workflow management


relationship management


generation of new leads


pipeline management



sales review & feedback


discount management


promotion management






conversion management


training & onboarding



business development


lead qualification


follower management


sales document management

proposal & quote management


account management



performance management


customer case management


products & pricelist management


campaign management


knowledge management


opportunity management



measuring customer satisfaction


customer feedback management

measuring customer satisfaction


customise loyalty program


identify target customers


loyalty management

customise loyalty program

identify target customers


segmentation and targeting


calendar management




lifetime value management


competitive intelligence



personalized marketing



social media marketing



Top Goals

Goals Achieved

  • Increase sales & revenue

  • Enhance customer relationships

  • Acquire customers

  • Improve internal communications

  • Improve efficiency

  • Improve ROI

  • See 3 more
  • Enhance customer relationships

  • Acquire customers

  • Improve internal communications

  • Increase sales & revenue

  • Improve stakeholder relations

  • Improve efficiency

  • Launch new products

  • Scale best practices

  • Build brand awareness

  • Improve brand engagement

  • Improve ROI

  • Improve consistency

  • Grow market share

  • Increase customer life time value

  • Enter new markets internationally or locally

  • See 12 more

Top Channels

Channels Used

  • phone calls

  • e-mail

  • social media

  • offline

  • point of sale

  • website

  • user generated content

  • blogs

  • See 5 more
  • phone calls

  • e-mail

  • social media

  • offline

  • point of sale

  • website

  • user generated content

  • blogs

  • See 5 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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low

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Business Setting