Overview: Knowi Platform and BigHand as Business Intelligence Category solutions.
Both Knowi Platform and BigHand offer robust capabilities in the business intelligence sphere, each catering to distinct customer needs and industries. Knowi Platform is tailored for large enterprises, excelling in sales document management and security, with strong support in medical and IT sectors. In contrast, BigHand is prominent in the legal services sector, offering competitive intelligence and collaboration tools, making it suitable for enterprises and mid-market companies seeking to enhance customer acquisition and sales growth.
Knowi Platform: Knowi is an augmented analytics platform that connects to any data source and exposes insights through AI. Key features include data blending, predictive analytics, and role-based permissions.
BigHand: Iridium Technology is now BigHand, encompassing Iridium BI, Intellistat, Steere, and SmartTime products. More details can be found here.
Knowi Platform and BigHand: Best Use cases based on the customer satisfaction data
Key Capabilities Supported
Knowi Platform facilitates sales document and contract management, providing tools for social media analytics and social media management. This suits large enterprises aiming for comprehensive document handling and competitive intelligence. read more →
BigHand enhances competitive intelligence and social media management. It also supports collaboration and customer feedback management, appealing to enterprises seeking communication optimization. read more →
Business Goals
Knowi Platform focuses on enhancing customer relationships and increasing sales. It also helps businesses enter new markets and launch new products, addressing strategic growth. read more →
BigHand is designed to acquire customers and increase sales. It also assists businesses in scaling best practices and improving visibility, catering to growth-oriented companies. read more →
Core Features
Knowi Platform stands out with AI-powered analytics, security features, and custom reporting. It offers ease of data migration and integrates well with existing systems, ideal for medical and IT sectors. read more →
BigHand offers analytics and custom reports, emphasizing data import/export and basic security. It's suitable for legal services focusing on detailed data analysis and communication strategies. read more →
Vendor Support
Knowi Platform provides robust 24/7 support through chat and email. This aligns with the needs of large enterprises requiring constant availability and assistance. read more →
BigHand offers 24/7 support primarily via email, catering to enterprises that demand reliable, around-the-clock assistance. read more →
Segments and Industries
Knowi Platform is predominantly used by large enterprises in medical practices and IT services. This reflects its strength in managing complex data and security needs. read more →
BigHand finds its user base in enterprises and mid-market companies, with a strong emphasis on legal services, demonstrating its alignment with communication-heavy industries. read more →
Operational Alignment
Knowi Platform integrates well into complex operational workflows, particularly in medical and IT environments. It's designed for large-scale document and analytics management. read more →
BigHand fits into legal and enterprise workflows, supporting collaborative and feedback-driven communication management, aligning with mid-sized to large operations. read more →
Applying your context and needs changes the comparison
Failure Risk Guidance?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
Data
Support
Others
Knowi Platform in Action: Unique Use Cases
How does Knowi Platform facilitate White Labeling?
BigHand in Action: Unique Use Cases
What solutions does BigHand provide for Competitive Intelligence?
How can BigHand enhance your Collaboration process?
How does BigHand address your Products & Pricelist Management Challenges?
News
Latest BigHand News
Epiq and BigHand Partner to Launch New Integrated Business - GlobeNewswire
BigHand and Epiq have partnered to launch an integrated business transformation solution for law firms and legal departments, combining BigHand Workflow Management with Epiq Connect via API integration to streamline outsourced business services and enhance workflow efficiency and reporting.
