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Compare Kixie Integrated Voice vs Lightning Dialer

Comparison Summary

This comparison report of Kixie Integrated Voice vs. Lightning Dialer is based on a specific set of business needs and context. The comparison uses 3467 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Kixie Integrated Voice and Lightning Dialer

Kixie Integrated Voice, Lightning Dialer, Truly Voice Platform, Channels, etc., belong to a category of solutions that help Sales Engagement. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Kixie Integrated Voice covers Sales Call Management with Phone Calls, Coaching with Phone Calls, Communication Management with Text SMS, Engagement Management with Phone Calls, etc.

Lightning Dialer focuses on Engagement Management with Phone Calls, Helpdesk Management with Phone Calls, Sales Call Management with Phone Calls, Communication Management with Phone Calls, etc.

"Some of my favorite things about working with kixie are that I can easily switch between my desk phone and my cell phone. I spend about half the day at my desk so being able to toggle that easily is great. The forwarding functions are nice too it's ...very customizable the way I can route calls and set up voicemails. The biggest thing for my team is the metrics tracking. we can see all talk time, review calls, track connections all in real time. It helps us optimize our sales team and it's easy to identify and solve issues with low production. " - Adam G

"With the help of Salesforce, we re creating a truly differentiated experience for our customers. " - EFF DAILEY

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Kixie Integrated Voice

Focus area

Kixie Integrated Voice is better than Lightning Dialer for

Software Failure Risk

  • low

logo Lightning Dialer

Focus area

Software Failure Risk

  • medium

About

Sales engagement platform that boosts sales team performance

Lightning Dialer | an outbound calling product with the option to add inbound calling functionality.

Age

2013

1999

Financials

SEED

IPO

Business Need

Total Processes
(we found evidences for)

40

39

Total Goals
(we found evidences for)

4

7

Top Processes

Evidences indicate better relative satisfaction


sales call management



communication management

sending & publishing communications

tracking & monitoring communications


engagement management

engaging and following up

engaging with scheduling & cadence


workflow management


helpdesk management


generation of new leads


training & onboarding



contact list management




follower management






conference call management


customer feedback management

measuring customer satisfaction



sales document management


identify target customers


loyalty management

identify target customers


Top Goals

Goals Achieved

  • Acquire customers

  • Increase sales & revenue

  • Enhance customer relationships

  • Improve ROI

  • See 1 more
  • Acquire customers

  • Enhance customer relationships

  • Improve digital and social presence

  • Scale best practices

  • Enter new markets internationally or locally

  • Improve internal communications

  • Increase sales & revenue

  • See 4 more

Top Channels

Channels Used

  • phone calls

  • mobile

  • e-mail

  • social media

  • Twitter

  • Facebook

  • mobile app

  • offline

  • point of sale

  • website

  • See 7 more
  • phone calls

  • mobile

  • e-mail

  • social media

  • Twitter

  • Facebook

  • mobile app

  • offline

  • point of sale

  • website

  • See 7 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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No Data

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

low

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medium

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Business Setting