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Karma CRM vs Second CRM: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Karma CRM vs. Second CRM is based on a specific set of business needs and context. The comparison uses 1774 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Karma CRM and Second CRM

Karma CRM, Second CRM, Revamp CRM, ClientLook, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Karma CRM covers Engagement Management with E-Mail, Contact List Management, Communication Management with E-Mail, Workflow Management, etc.

Second CRM focuses on Sales Document Management, Workflow Management with E-Mail, Engagement Management, Communication Management with E-Mail, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Karma CRM

Focus area

Software Failure Risk

  • low

logo Second CRM

Focus area

Second CRM is better than Karma CRM for

Software Failure Risk

  • low

About

karmaCRM | Fully customizable solution for building better customer relationships through clarity and efficiency

CRM Solutions & Tools for Business Productivity. | SecondCRM

Age

2009

Financials

SEED

PRIVATE

Business Need

Total Processes
(we found evidences for)

38

63

Total Goals
(we found evidences for)

3

9

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


contact list management


communication management

sending & publishing communications

tracking & monitoring communications


workflow management



sales document management

contract management

proposal & quote management


relationship management




campaign management

campaign monitoring


customer feedback management


helpdesk management


sales call management



discount management


conversion management


promotion management



revenue cycle management



calendar management


generation of new leads



training & onboarding


billing and invoice management


social media analytics


social media management

social media analytics


products & pricelist management


loyalty management



content management


subscription management



payment management




knowledge management


competitive intelligence



Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Increase sales & revenue

  • Enhance customer relationships

  • Acquire customers

  • Scale best practices

  • Improve efficiency

  • Launch new products

  • Improve brand engagement

  • Build brand awareness

  • Improve ROI

  • See 6 more

Top Channels

Channels Used

  • e-mail

  • phone calls

  • text SMS

  • offline

  • social media

  • point of sale

  • website

  • omnichannel

  • on premises

  • chat

  • promotions

  • mobile

  • mobile app

  • events

  • See 11 more
  • e-mail

  • phone calls

  • text SMS

  • offline

  • social media

  • point of sale

  • website

  • omnichannel

  • on premises

  • chat

  • promotions

  • mobile

  • mobile app

  • events

  • See 11 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

No Data

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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Business Setting