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Compare Karma CRM vs InStream

Comparison Summary

For Karma CRM vs InStream comparison, Our AI algorithm looked at 1213 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Karma CRM and InStream to solve their respective business needs.

Pros and cons of Karma CRM and InStream

Karma CRM is more suited to businesses that require Engagement Management with E-Mail and Contact List Management where as InStream is focused towards Contact List Management and Communication Management with Social Media .

logo Karma CRM

Focus area

Software Failure Risk

  • low

logo InStream

Focus area

Software Failure Risk

  • low

About

karmaCRM | Fully customizable solution for building better customer relationships through clarity and efficiency

InStream | Sales, contact management and relationship automation tool

Age

2009

Financials

SEED

PRIVATE

Business Need

Total Processes
(we found evidences for)

38

42

Total Goals
(we found evidences for)

3

8

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


contact list management


communication management

sending & publishing communications

tracking & monitoring communications


workflow management



sales document management

contract management

proposal & quote management


relationship management




campaign management

campaign monitoring


customer feedback management


helpdesk management


sales call management



discount management


conversion management


promotion management





generation of new leads


engaging on social media


scheduling post to social media


managing social media account


social media management

engaging on social media

scheduling post to social media

managing social media account


competitive intelligence


motivation management


loyalty management



content management


training & onboarding


pipeline management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve internal communications

  • Acquire customers

  • Manage risk

  • Improve digital and social presence

  • Build brand awareness

  • Improve efficiency

  • See 5 more

Top Channels

Channels Used

  • social media

  • e-mail

  • phone calls

  • offline

  • video

  • LinkedIn

  • point of sale

  • on premises

  • website

  • promotions

  • Twitter

  • Facebook

  • mobile

  • causes and charity

  • coupons

  • display advertisement

  • events

  • trade shows

  • mass media

  • television

  • user generated content

  • blogs

  • See 19 more
  • social media

  • e-mail

  • phone calls

  • offline

  • video

  • LinkedIn

  • point of sale

  • on premises

  • website

  • promotions

  • Twitter

  • Facebook

  • mobile

  • causes and charity

  • coupons

  • display advertisement

  • events

  • trade shows

  • mass media

  • television

  • user generated content

  • blogs

  • See 19 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

No Data

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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Business Setting