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Intouch CRM vs Voyado: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Intouch CRM vs. Voyado is based on a specific set of business needs and context. The comparison uses 1401 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Intouch CRM and Voyado

Intouch CRM, Voyado, Karma CRM, Revamp CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Intouch CRM covers Helpdesk Management with Chat, Contact List Management with E-Mail, Lead Qualification, Billing And Invoice Management with E-Mail, etc.

Voyado focuses on Loyalty Management, Campaign Management, Engagement Management with E-Mail, Business Development, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Intouch CRM

Focus area

Intouch CRM is better than Voyado for

Software Failure Risk

  • medium

logo Voyado

Focus area

Voyado is better than Intouch CRM for

Software Failure Risk

  • medium

About

CRM system with full Sales and Marketing Features

A customer experience platform made for e-com and retailers

Age

2005

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

45

35

Total Goals
(we found evidences for)

4

9

Top Processes

Evidences indicate better relative satisfaction


helpdesk management


contact list management


lead qualification

lead qualification: behavioural

lead qualification: technographic

lead qualification: firmographic

lead qualification: demographic


billing and invoice management



pipeline management


generation of new leads


calendar management



communication management

sending & publishing communications


conversion management



customer feedback management



discount management


promotion management


engagement management

engaging and following up









social media marketing



knowledge management


campaign management


customer case management


relationship management


lifetime value management



business development


customise loyalty program


content management


personalized marketing


competitive intelligence


products & pricelist management


segmentation and targeting


social media analytics


social media management

social media analytics


training & onboarding


Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve digital and social presence

  • See 1 more
  • Enhance customer relationships

  • Increase sales & revenue

  • Acquire customers

  • Increase customer life time value

  • Improve brand engagement

  • Build brand awareness

  • Improve internal communications

  • Enter new markets internationally or locally

  • Improve ROI

  • See 6 more

Top Channels

Channels Used

  • e-mail

  • promotions

  • coupons

  • omnichannel

  • social media

  • offline

  • point of sale

  • website

  • video

  • text SMS

  • Facebook

  • games

  • See 9 more
  • e-mail

  • promotions

  • coupons

  • omnichannel

  • social media

  • offline

  • point of sale

  • website

  • video

  • text SMS

  • Facebook

  • games

  • See 9 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

No Data

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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Business Setting