Overview: Intouch CRM and Scratchpad as CRM Category solutions.
Intouch CRM is tailored for sales-driven environments with strong capabilities in helpdesk and contact management, supporting large enterprises and the sports sector. Scratchpad offers powerful features for forecasting and workflow management, suited for enterprises in software and IT industries, emphasizing scalability and ROI improvements.
Intouch CRM: InTouchCRM is an award-winning platform that integrates CRM, email marketing, and task management for small businesses. It enables secure cloud storage, automated campaigns, and personalized communication to enhance sales and organization.
Scratchpad: Scratchpad, the AI-powered workspace for sales teams, eliminates stale spreadsheets and process struggles. Loved by sales teams with 1,400 reviews and a 4.8-star rating on G2.
Intouch CRM and Scratchpad: Best Use cases based on the customer satisfaction data
Key Capabilities Supported
Intouch CRM shines in helpdesk and contact list management, crucial for businesses managing customer relations. It also facilitates lead qualification and market surveys. read more →
Scratchpad excels in forecasting and workflow management, vital for companies focusing on strategic planning and task organization. read more →
Business Goals
Intouch CRM emphasizes acquiring customers and enhancing relationships, targeting sales growth and digital presence enhancement. read more →
Scratchpad's approach focuses on scaling best practices and improving ROI, appealing to businesses aiming for strategic expansion. read more →
Core Features
Intouch CRM offers robust data import/export and analytics, benefiting users who need detailed reporting and seamless data transition. read more →
Scratchpad provides training and onboarding as standout features, ensuring users are well-equipped to utilize the platform's capabilities. read more →
Vendor Support
Intouch CRM offers comprehensive support, including 24/7 assistance, aligning with enterprises needing round-the-clock help. read more →
Scratchpad provides extensive training and onboarding with 24/7 support, catering to users requiring in-depth guidance. read more →
Segments and Industries
Intouch CRM serves large enterprises and the sports industry, highlighting its suitability for customer-heavy sectors. read more →
Scratchpad targets enterprises in computer software and IT services, indicating its alignment with tech-centric organizations. read more →
Operational Alignment
Intouch CRM is designed for large-scale operations with complex customer management needs, aligning well with sports and marketing industries. read more →
Scratchpad fits complex enterprise environments needing precise forecasting and workflow systems, especially in tech fields. read more →
Applying your context and needs changes the comparison
Failure Risk Guidance?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
