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Compare InStream vs Soffront

Comparison Summary

For InStream vs Soffront comparison, Our AI algorithm looked at 1289 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using InStream and Soffront to solve their respective business needs.

Pros and cons of InStream and Soffront

InStream is more suited to businesses that require Contact List Management and Communication Management with Social Media where as Soffront is focused towards Helpdesk Management with Phone Calls and Generation Of New Leads with Website .

Both InStream and Soffront are CRM software, peers recommend InStream for communication management where as Soffront is more known for helpdesk management .

logo InStream

Focus area

InStream is better than Soffront for

Software Failure Risk

  • low

logo Soffront

Focus area

Soffront is better than InStream for

Software Failure Risk

  • medium

About

InStream | Sales, contact management and relationship automation tool

Soffront - Digital Marketing Company

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

42

56

Total Goals
(we found evidences for)

8

10

Top Processes

Evidences indicate better relative satisfaction


contact list management

creating contact list


communication management

sending & publishing communications

tracking & monitoring communications


social media management

engaging on social media

scheduling post to social media

managing social media account


engagement management

engaging and following up


relationship management



competitive intelligence




motivation management


helpdesk management


workflow management


loyalty management


sales document management

proposal & quote management


conversion management


content management



training & onboarding


pipeline management


generation of new leads


campaign management





social media marketing


reputation management






sales call management





products & pricelist management


subscription management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve internal communications

  • Acquire customers

  • Manage risk

  • Improve digital and social presence

  • Build brand awareness

  • Improve efficiency

  • See 5 more
  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve ROI

  • Improve internal communications

  • Improve efficiency

  • Scale best practices

  • Build brand awareness

  • Enter new markets internationally or locally

  • Establish thought leadership

  • See 7 more

Top Channels

Channels Used

  • e-mail

  • social media

  • website

  • phone calls

  • newsletter

  • mass media

  • video

  • mobile

  • offline

  • point of sale

  • mobile app

  • LinkedIn

  • Facebook

  • Twitter

  • Instagram

  • See 12 more
  • e-mail

  • social media

  • website

  • phone calls

  • newsletter

  • mass media

  • video

  • mobile

  • offline

  • point of sale

  • mobile app

  • LinkedIn

  • Facebook

  • Twitter

  • Instagram

  • See 12 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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low

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Business Setting