Comparison Summary
This comparison report of Luciq (formerly Instabug) vs. Opiniator is based on a specific set of business needs and context. The comparison uses 3981 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Luciq (formerly Instabug) and Opiniator
Luciq (formerly Instabug), Opiniator, Thematic, Canny, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Luciq (formerly Instabug) covers Collecting Feedback, Automated Workflows with Mobile, Helpdesk Management, Engaging Conversational Surveys with Social Media, etc.
Opiniator focuses on Collecting Feedback with Phone Calls, Helpdesk Management with Phone Calls, Rating And Review Management with Text SMS, Engaging Conversational Surveys, etc.
"A big problem Instabug solved was our communication with clients. We'd get a lot of feedback but it was just a big list of unorganized and random screenshots. It was a hassle trying to figure out what the problems were and get relevant information l...ike device and OS. " - Breann Johnson
"Our goal was to allow easy visitor feedback and reduce the time and cost of our previous paper and phone-based system across our 35 rest areas. I would highly recommend Opiniator. Their staff have been exceptionally clear in their explanations. We ...also appreciate all the data is shown in an online dashboard. The most outstanding part has been the constant innovation in the tool. " - Heather Swanson
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Luciq (formerly Instabug)
Focus area
Luciq (formerly Instabug) is better than Opiniator for
Software Failure Risk
About
Agentic AI for Mobile Observability & Experience
Customer feedback platform that captures ratings, comments and feedback
Financials
PRIVATE
PRIVATE
Business Need
Total Processes
(we found evidences for)
45
19
Total Goals
(we found evidences for)
7
3
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Scale best practices
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Improve efficiency
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Improve stakeholder relations
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Acquire customers
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Launch new products
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Improve digital and social presence
- See 4 more
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Acquire customers
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Improve ROI
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Enhance customer relationships
Top Channels
Channels Used
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phone calls
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e-mail
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promotions
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text SMS
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user generated content
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blogs
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support groups
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mobile
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coupons
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social media
- See 7 more
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phone calls
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e-mail
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promotions
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text SMS
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user generated content
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blogs
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support groups
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mobile
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coupons
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social media
- See 7 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
