Comparison Summary
This comparison report of InMoment vs. Betterworks performance management is based on a specific set of business needs and context. The comparison uses 2984 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing InMoment and Betterworks performance management
InMoment, Thematic, GetFeedback, etc., belong to a category of solutions that help Customer Feedback Management, whereas Betterworks performance management belong to a category of solutions that help Employee Experience Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
InMoment covers Collecting Feedback, Engaging Conversational Surveys, Social Media Management with Social Media, Helpdesk Management with Phone Calls, etc.
Betterworks performance management focuses on Engaging Conversational Surveys, Performance Management, Coaching, Training & Onboarding, etc.
"We have always existed to serve the needs of our members. And now, we have the strategy, technology tools, and CX partners to take our service legacy to the next level. " - Margot Asiri
"We are a global company, and our employee performance programs used to incorporate several different tools and approaches. Our challenge was to unify all of our performance management activity within one system, and with Betterworks we have been abl...e to do it in the simplest and smoothest way we could find. " - Roberta Gentile
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Customer Experience Intelligence & Management Software to drive positive results for the brand with customer feedback
Feedback Management Platform to collect honest feedback from employees
Age
2002
Financials
PRIVATE
SERIES B
Business Need
Total Processes
(we found evidences for)
70
15
Total Goals
(we found evidences for)
15
5
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Scale best practices
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Improve brand engagement
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Establish thought leadership
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Enter new markets internationally or locally
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Increase sales & revenue
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Increase customer life time value
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Launch new products
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Improve efficiency
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Improve internal communications
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Improve stakeholder relations
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Improve consistency
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Improve digital and social presence
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Improve ROI
- See 12 more
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Improve ROI
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Scale best practices
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Improve visibility
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Enhance customer relationships
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Improve internal communications
- See 2 more
Top Channels
Channels Used
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e-mail
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e-mail
IT and Other Capabilities
- Low
- Medium
- High
Data
Support
Others
Business Setting
Popular in Industry
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Computer Software (26.0%)
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Information Technology And Services (23.0%)
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Internet (10.0%)
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Information Technology And Services (45.0%)
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Manufacturing (36.0%)
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Mechanical Or Industrial Engineering (19.0%)
Popular in Segments
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SMB and MidMarket (85.0%)
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Enterprise (15.0%)
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SMB and MidMarket (0.0%)
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Enterprise (0.0%)