Overview: Glance Guided CX and AgilityPortal as Collaboration and Productivity Category solutions.
Glance Visual Engagement Platform shines with its robust engagement management and collaboration features, ideal for businesses focusing on customer relationship enhancement and ROI improvement. AgilityPortal complements by emphasizing internal communication and knowledge management, making it great for teams looking to streamline internal processes and enhance collaboration. Both products offer valuable features and support options, fitting diverse operational workflows.
Glance Guided CX: Glance provides powerful CX solutions including Cobrowsing, Screen Share, Mobile App Share, and Video. Human-to-human guidance is delivered in a digital environment.
AgilityPortal: Agilityportal enhances employee experience and internal communications through cloud intranet software. Connections are improved, making it the best employee communication app.
Glance Guided CX and AgilityPortal: Best Use cases based on the customer satisfaction data
Key Capabilities Supported
Glance Visual Engagement Platform supports engagement management, engaging and following up, and helpdesk management, catering to businesses seeking to manage customer interactions and feedback effectively. read more →
AgilityPortal facilitates collaboration, engagement management, and knowledge sharing, making it ideal for organizations looking to improve team dynamics and communication. read more →
Business Goals
Glance Visual Engagement Platform assists in enhancing customer relationships and improving ROI, essential for businesses aiming to boost lifetime value and acquire new customers. read more →
AgilityPortal aids in improving internal communications and adopting best practices, helping companies streamline their in-house workflow and communications. read more →
Core Features
Custom reports and data export stand out in Glance Visual Engagement Platform, meeting the analytical and integration needs of users with a focus on security and ease of migration. read more →
AgilityPortal highlights training and onboarding and data import capabilities, fitting users who prioritize seamless integration and detailed reporting. read more →
Vendor Support
Glance Visual Engagement Platform offers comprehensive support including 24/7, phone, email, and chat options, ensuring assistance round the clock. read more →
AgilityPortal provides support through training, onboarding, and 24/7 assistance, facilitating easier adoption and issue resolution. read more →
Segments and Industries
Glance Visual Engagement Platform usage data is not defined by segment or industry, indicating a broad applicability across various sectors. read more →
AgilityPortal also targets undefined segments and industries, reflecting its versatility in diverse operational environments. read more →
Operational Alignment
Glance Visual Engagement Platform aligns with workflows that require multi-channel engagement and customer feedback integration, suitable for customer-focused operations. read more →
AgilityPortal fits operations focused on internal communications and knowledge management, providing a platform for improving team collaboration and sharing insights. read more →
Applying your context and needs changes the comparison
Failure Risk Guidance?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
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- High
Data
Support
Others
Most deployed common Use Cases for Glance Guided CX and AgilityPortal
Why is Glance Guided CX and AgilityPortal the best choice for Engagement Management?
How does Glance Guided CX and AgilityPortal facilitate Collaboration?
Glance Guided CX in Action: Unique Use Cases
How can Glance Guided CX optimize your Customer Feedback Management Workflow?
What benefits does Glance Guided CX offer for Helpdesk Management?
What solutions does Glance Guided CX provide for Contact List Management?
AgilityPortal in Action: Unique Use Cases
What benefits does AgilityPortal offer for Knowledge Management?
How does AgilityPortal facilitate Training & Onboarding?
What benefits does AgilityPortal offer for Communication Management?
News
Latest Glance Guided CX News
Glance Cobrowse for Microsoft Dynamics 365 Contact Center now available in Microsoft AppSource - Morningstar
Glance Cobrowse for Microsoft Dynamics 365 Contact Center is now available in Microsoft AppSource. This integration enables contact center agents to visually engage with customers in real time, enhancing digital customer experience within the Dynamics 365 platform. The solution streamlines support workflows and improves customer satisfaction by allowing seamless cobrowsing directly from the Microsoft environment.
Latest AgilityPortal News
AgilityPortal Recognized as a Leading SharePoint Alternative for Internal Communication and Collaboration in 2025
AgilityPortal has been recognized by industry analysts as a leading alternative to SharePoint for internal communication and collaboration in 2025. This acknowledgment highlights AgilityPortal's effectiveness in streamlining communication and empowering hybrid teams with its all-in-one platform. The solution offers features like faster deployment, built-in communication tools, and a mobile-first design, making it suitable for various industries.
