Snowfly Overview
This is a summary of the comprehensive capabilities and benefits of Snowfly based on over 259 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Snowfly, belong to a category of solutions that help Sales Performance Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Snowfly is right for your needs? Our Cuspera AI engine can evaluate how Snowfly fits your specific business needs, industry, and context. Get your personalized assessment report today.
Snowfly supports business activities such as:
- Engagement Management
- Call Scoring
- Tracking & Monitoring Communications
- Motivation Management
- Helpdesk Management
Snowfly can help you with many business goals, such as Improve Efficiency, Increase Sales & Revenue, Enhance Customer Relationships, Scale Best Practices, Improve ROI, etc. It can help manage these activities if you use Phone Calls for these needs. As a solution, Snowfly's capabilities include Gamification, Rewards, Contests/Quizes, etc.
Snowfly Hospitality Vertical is its biggest customer base.
Reviews
"...Major Hotel Brand Call Center Case Study - Employee Engagement and Incentives...." Case Study Major Hotel Brand Call Center
Cuspera Reviews
25 buyers and buying teams have used Cuspera to assess how well Snowfly solved their Sales Performance Management needs. Cuspera uses 259 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Sales Performance Management needs.
Business Priorities
Improve Efficiency and Increase Sales & Revenue are the most popular business priorities peers achieved using Snowfly.
Use Cases
Peers recommend Engagement Management , Call Scoring , Tracking & Monitoring Communications , as the business use cases that they have been most satisfied while using Snowfly.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Engagement Management |
4.71/5 ★ |
"...Major Hotel Brand Call Center Case Study - Employee Engagement and Incentives...." Case Study Major Hotel Brand Call Center |
| engaging and following up |
4.69/5 ★ |
"...Next Post Employee Engagement Improves Bottom Line. ..." Case Study Contact Center Services |
| Call Scoring with Phone Calls |
3.92/5 ★ |
"...Upon program roll-out, when agents achieved a Call Quality Score of 100, their individual online accounts were automatically credited with a Snowfly Game Token...." Case Study Contact Center Services |
| Tracking & Monitoring Communications with Phone Calls |
3.69/5 ★ |
"...As the graph below illustrates, the percentage of monitored calls which received a call quality Score of 100 increased steadily upon rolling out their Snowfly-facilitated incentive system...." Case Study Contact Center Services |
| PEER EXPERIENCES | |
|---|---|
| Engagement Management |
4.71/5 ★ |
"...Major Hotel Brand Call Center Case Study - Employee Engagement and Incentives...." Case Study Major Hotel Brand Call Center |
|
| engaging and following up |
4.71/5 ★ |
| Call Scoring with Phone Calls |
3.92/5 ★ |
"...Upon program roll-out, when agents achieved a Call Quality Score of 100, their individual online accounts were automatically credited with a Snowfly Game Token...." Case Study Contact Center Services |
|
| Tracking & Monitoring Communications with Phone Calls |
3.69/5 ★ |
"...As the graph below illustrates, the percentage of monitored calls which received a call quality Score of 100 increased steadily upon rolling out their Snowfly-facilitated incentive system...." Case Study Contact Center Services |
|
8+ more Business Use Cases
Our AI advisor, Wyz, harnessed 259 insights from peers and experts to help you assess how these Snowfly use cases fit your Sales Performance Management needs.
Popular Business Setting
for Snowfly
Top Industries
- Hospitality
- Management Consulting
- Restaurants
Popular in
- Enterprise
- Mid Market
- Large Enterprise
Peers used Snowfly to Improve efficiency and Increase sales & revenue
Peer and Expert Opinion on Features
for Snowfly
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Gamification | Read Reviews (48) |
| Rewards | Read Reviews (21) |
| Contests/quizes | Read Reviews (8) |
| Personalization | Read Reviews (6) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Gamification | Read Reviews (48) |
| Rewards | Read Reviews (21) |
| Contests/quizes | Read Reviews (8) |
| Personalization | Read Reviews (6) |
IT and Other Capabilities
for Snowfly
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (13) |
| Data Export | Read Reviews (4) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (13) |
| Data Export | Read Reviews (4) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (19) |
| Email Support | Read Reviews (1) |
| Chat Support | Read Reviews (1) |
| Phone Support | Read Reviews (2) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (19) |
| Email Support | Read Reviews (1) |
| Chat Support | Read Reviews (1) |
| Phone Support | Read Reviews (2) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Analytics | Read Reviews (11) |
| Custom Reports | Read Reviews (35) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Analytics | Read Reviews (11) |
| Custom Reports | Read Reviews (35) |
Software Failure Risk Guidance
?for Snowfly
Overall Risk Meter
Top Failure Risks for Snowfly
Vendor Profile Details
Company Name
Snowfly
Company Website
https://snowfly.com/HQ Location
8539 S Redwood Rd, Suite D, West Jordan, Utah 84088, US
Employees
11-50
Social
Financials
NA
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