Snowfly Overview

Snowfly leverages gamification to enhance employee engagement and performance. The platform integrates rewards, recognition, and incentives to motivate teams, making data-driven decisions actionable. Unique features include advanced analytics and quality monitoring (AQM), which provide insights into employee interactions and performance metrics. By recognizing achievements, Snowfly fosters a culture of continuous improvement and satisfaction. The platform addresses the modern challenge of maintaining high employee morale and productivity in competitive environments. Snowfly's approach is informed by research, offering tailored solutions to meet specific organizational needs, ensuring meaningful engagement and tangible business outcomes.

Use Cases

Customers recommend Engagement Management, Call Scoring, Tracking & Monitoring Communications, as the business use cases that they have been most satisfied with while using Snowfly.

Other use cases:

  • Motivation Management
  • Helpdesk Management
  • Customise Loyalty Program
  • Sales Incentive Management
  • Lead Engagement
  • Sales Review & Feedback
  • Engaging On Social Media
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Business Priorities

Improve Efficiency and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Snowfly.

Other priorities:

  • Enhance Customer Relationships
  • Scale Best Practices
  • Improve ROI
  • Establish Thought Leadership
See all business priorities See less business priorities

Snowfly Use-Cases and Business Priorities: Customer Satisfaction Data

Snowfly works with different mediums / channels such as Phone Calls.

Snowfly's features include Gamification, Rewards, Contests/Quizes, etc. and Snowfly support capabilities include 24/7 Support, AI Powered, Email Support, etc. also Snowfly analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Categories: Corporate Wellness , Employee Engagement , Gamification...." Peer review

Peer review evidence (same sources as the product rating summary)

"...Categories: Corporate Wellness , Employee Engagement , Gamification...." Peer review
"...Upon program roll-out, when agents achieved a Call Quality Score of 100, their individual online accounts were automatically credited with a Snowfly Game Token...." Case Study Contact Center Services
"...As the graph below illustrates, the percentage of monitored calls which received a call quality Score of 100 increased steadily upon rolling out their Snowfly-facilitated incentive system...." Case Study Contact Center Services

Snowfly, WORKTANGO, Sense, Spidergap, WorkBright, etc., all belong to a category of solutions that help Sales Performance Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Snowfly enhances employee performance and satisfaction through its engagement and incentives program. Data-driven strategies are employed to boost overall engagement.

Popular Business Setting

for Snowfly

Top Industries

  • Hospitality
  • Management Consulting
  • Restaurants

Popular in

  • Enterprise
  • Mid Market
  • Large Enterprise

Snowfly is popular in Hospitality, Management Consulting, and Restaurants and is widely used by Enterprise, Mid Market, and Large Enterprise.

Snowfly Customer wins, Customer success stories, Case studies

What benefits does Snowfly offer for Engagement Management?

What makes Snowfly ideal for Call Scoring?

How can Snowfly enhance your Tracking & Monitoring Communications process?

How does Snowfly address your Helpdesk Management Challenges?

25 buyers and buying teams have used Cuspera to assess how well Snowfly solved their Sales Performance Management needs. Cuspera uses 259 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Sales Performance Management needs.

A large multi-national hotel chain (600 person call center) - Hospitality

Snowfly provided a gamified employee engagement and incentives program for a 600-person call center at a major hotel brand. The solution let managers and peers reward achievements using a common rewa...rd currency. Employees could earn tokens for meeting performance metrics, passing quizzes, and peer recognition. The program increased engagement and improved key metrics like quality scores, loyalty club enrollments, and credit card transfers. The flexible system allowed recognition for both objective and subjective achievements, boosting motivation and reducing program fatigue.

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A large U.S. based call center - Consumer Services

Snowfly created an employee incentive program for a large U.S. call center. The goal was to boost customer satisfaction scores. The program used motivational games to engage call center agents. Snowf...ly developed, implemented, and supported the solution. The call center wanted a unique way to improve how agents handled calls. The focus was on increasing customer satisfaction through better employee motivation.

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Silver Grill Cafe - Restaurants

Silver Grill Cafe wanted to increase sales of certain menu items. They used a gamification-based employee incentive program from Snowfly. Wait staff earned chances to play games and win points for se...lling specific items. Points could be converted to money on a debit card. The program led to a 66.2% return on investment. For every $1 spent, the cafe made an extra $1.66 in revenue from the targeted items.

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Callogix

Callogix wanted to improve employee engagement in their wellness program. They used an incentive program managed by Snowfly. The program helped get employees involved in wellness activities. Callogix...'s experience was featured in Connections Magazine. The article was written by Callogix's President. The story shows how incentives can help with employee wellness.

Read more →
lightning

Peers used Snowfly for engagement management and call scoring

Snowfly Competitors

Snowfly Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

2.94/5 ★

Read Reviews (1)
Analytics

4.25/5 ★

Read Reviews (11)
Custom Reports

3.98/5 ★

Read Reviews (35)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

2.94/5 ★

Read Reviews (1)
Analytics

4.25/5 ★

Read Reviews (11)
Custom Reports

3.98/5 ★

Read Reviews (35)

Software Failure Risk Guidance

?

for Snowfly

Overall Risk Meter

Low Medium High

Top Failure Risks for Snowfly

Snowfly Performance Inc. Profile

Company Name

Snowfly Performance Inc.

Company Website

https://snowfly.com/

HQ Location

8539 S Redwood Rd, Suite D, West Jordan, Utah 84088, US

Employees

11-50

Social

Facebook Linkedin Twitter

Financials

NA