Snowfly Overview

Snowfly leverages gamification to enhance employee engagement and performance. The platform integrates rewards, recognition, and incentives to motivate teams, making data-driven decisions actionable. Unique features include advanced analytics and quality monitoring (AQM), which provide insights into employee interactions and performance metrics. By recognizing achievements, Snowfly fosters a culture of continuous improvement and satisfaction. The platform addresses the modern challenge of maintaining high employee morale and productivity in competitive environments. Snowfly's approach is informed by research, offering tailored solutions to meet specific organizational needs, ensuring meaningful engagement and tangible business outcomes.

Use Cases

Customers recommend Engagement Management, Call Scoring, Tracking & Monitoring Communications, as the business use cases that they have been most satisfied with while using Snowfly.

Other use cases:

  • Motivation Management
  • Helpdesk Management
  • Customise Loyalty Program
  • Sales Incentive Management
  • Lead Engagement
  • Sales Review & Feedback
  • Engaging On Social Media
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Business Priorities

Improve Efficiency and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Snowfly.

Other priorities:

  • Enhance Customer Relationships
  • Scale Best Practices
  • Improve ROI
  • Establish Thought Leadership
See all business priorities See less business priorities

Snowfly Use-Cases and Business Priorities: Customer Satisfaction Data

Snowfly works with different mediums / channels such as Phone Calls.

Snowfly's features include Gamification, Rewards, Contests/Quizes, etc. and Snowfly support capabilities include 24/7 Support, AI Powered, Email Support, etc. also Snowfly analytics capabilities include Analytics, and Custom Reports.

Reviews

"...We have slowly been ramping up our engagement of users within the platform, and expect that to continue...." Peer review by Robert A., Business Analyst IV, Financial Services

Snowfly, WORKTANGO, Sense, Spidergap, WorkBright, etc., all belong to a category of solutions that help Sales Performance Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Snowfly enhances employee performance and satisfaction through its engagement and incentives program. Data-driven strategies are employed to boost overall engagement.

Popular Business Setting

for Snowfly

Top Industries

  • Hospitality
  • Management Consulting
  • Restaurants

Popular in

  • Enterprise
  • Mid Market
  • Large Enterprise

Snowfly is popular in Hospitality, Management Consulting, and Restaurants and is widely used by Enterprise, Mid Market, and Large Enterprise.

Comprehensive Insights on Snowfly Use Cases

What solutions does Snowfly provide for Engagement Management?

How does Snowfly facilitate Call Scoring?

What solutions does Snowfly provide for Tracking & Monitoring Communications?

What Are the key features of Snowfly for Helpdesk Management?

8+ more Business Use Cases

25 buyers and buying teams have used Cuspera to assess how well Snowfly solved their Sales Performance Management needs. Cuspera uses 259 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Sales Performance Management needs.

Case Studies

Restaurants

CASE STUDY Silver Grill Cafe

Silver Grill Cafe wanted to increase sales of certain menu items. They used a gamification-based employee incentive program from Snowfly. Wait staff earned chances to play games and win points for se...lling specific items. Points could be converted to money on a debit card. The program led to a 66.2% return on investment. For every $1 spent, the cafe made an extra $1.66 in revenue from the targeted items.

Consumer Services

Case Study Callogix

Snowfly Client Employee Wellness Program Featured in Major Call Center Publication.

CASE STUDY Callogix

Callogix wanted to improve employee engagement in their wellness program. They used an incentive program managed by Snowfly. The program helped get employees involved in wellness activities. Callogix...'s experience was featured in Connections Magazine. The article was written by Callogix's President. The story shows how incentives can help with employee wellness.

Information Technology and Services

Case Study Fiserv

Improve morale in a manufacturing company

Management Consulting

Case Study Agent Gamification Program

Call Center Reduces Agent Average Handle Time.

Management Consulting

Case Study Contact Center Services

Incentive Program Success: Call Center Improves Call Quality.

lightning

Peers used Snowfly for engagement management and call scoring

Snowfly Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

2.94/5 ★

Read Reviews (1)
Analytics

4.25/5 ★

Read Reviews (11)
Custom Reports

3.98/5 ★

Read Reviews (35)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

2.94/5 ★

Read Reviews (1)
Analytics

4.25/5 ★

Read Reviews (11)
Custom Reports

3.98/5 ★

Read Reviews (35)

Software Failure Risk Guidance

?

for Snowfly

Overall Risk Meter

Low Medium High

Top Failure Risks for Snowfly

Snowfly Performance Inc. News

Employee Recognition Is More Than a Carrot (100 times more!)

Employee recognition is more than a carrot… what? You know the old analogy of motivating someone with either a carrot (a reward, a prize) or a stick (discipline, punishment)? Sometimes,...

Effective Employee Recognition Is Feedback

Have you ever gone to work and wondered if what you contribute matters? That’s what I’ve been thinking about, and what prompted me to write this post that effective employee...

Picking an Automated Quality Management (AQM) for Call Centers Vendor: 5 Critical Considerations

With the recent advent and progress of artificial intelligence (AI, GenAI, and all the other ways to say this), it was only a matter of time before we saw some...

Coaching for Performance Improvement is Awesome

Coaching for performance improvement? ABSOLUTELY! We are super excited to share a new feature in the Snowfly Employee Engagement suite of tools: Coaching! Such a small word that can carry...

Snowfly Performance Inc. Profile

Company Name

Snowfly Performance Inc.

Company Website

https://snowfly.com/

HQ Location

8539 S Redwood Rd, Suite D, West Jordan, Utah 84088, US

Employees

11-50

Social

Financials

NA