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Freshteam vs Mattermost: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for Freshteam medium Failure Risk for Mattermost medium
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Comparison Summary

This comparison report of Freshteam vs. Mattermost is based on a specific set of business needs and context. The comparison uses 3800 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Freshteam and Mattermost

Freshteam, Sense, Groupe.io, etc., belong to a category of solutions that help Employee Experience Management, whereas Mattermost belong to a category of solutions that help Team Collaboration. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Freshteam covers Engagement Management, Collaboration, Training & Onboarding, Workflow Management, etc.

Mattermost focuses on Collaboration, Workflow Management, Training & Onboarding, Communication Management with E-Mail, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Freshteam

Focus area

Freshteam is better than Mattermost for

Software Failure Risk

  • medium

logo Mattermost

Focus area

Software Failure Risk

  • medium

About

HR software for growing businesses

Mattermost | open source messaging platform that enables secure team collaboration

Financials

PRIVATE

SERIES B

Business Need

Total Processes
(we found evidences for)

55

57

Total Goals
(we found evidences for)

10

11

Top Processes

Evidences indicate better relative satisfaction

engagement management

Read Reviews (175)

Read Reviews (13)

engaging and following up

Read Reviews (93)

Read Reviews (8)

collaboration

Read Reviews (57)

Read Reviews (199)

training & onboarding

Read Reviews (46)

Read Reviews (33)

workflow management

Read Reviews (38)

Read Reviews (59)

communication management

Read Reviews (15)

Read Reviews (33)

sending & publishing communications

Read Reviews (11)

Read Reviews (24)

tracking & monitoring communications

Read Reviews (2)

Read Reviews (0)

sales document management

Read Reviews (13)

Read Reviews (10)

contract management

Read Reviews (6)

Read Reviews (0)

digital signature

Read Reviews (3)

Read Reviews (0)

proposal & quote management

Read Reviews (3)

Read Reviews (6)

customer feedback management

Read Reviews (8)

Read Reviews (1)

measuring customer satisfaction

Read Reviews (8)

Read Reviews (0)

lead qualification

Read Reviews (7)

Read Reviews (1)

lead qualification: technographic

Read Reviews (5)

Read Reviews (1)

social media management

Read Reviews (5)

Read Reviews (0)

scheduling post to social media

Read Reviews (2)

Read Reviews (0)

social media analytics

Read Reviews (2)

Read Reviews (0)

helpdesk management

Read Reviews (4)

Read Reviews (11)

conversion management

Read Reviews (3)

Read Reviews (1)

international marketing

Read Reviews (2)

Read Reviews (0)

lifetime value management

Read Reviews (2)

Read Reviews (0)

products & pricelist management

Read Reviews (2)

Read Reviews (5)

compliance & governance

Read Reviews (1)

Read Reviews (2)

contact list management

Read Reviews (1)

Read Reviews (2)

community building

Read Reviews (1)

Read Reviews (10)

knowledge management

Read Reviews (0)

Read Reviews (4)

rating and review management

Read Reviews (0)

Read Reviews (4)

conference call management

Read Reviews (0)

Read Reviews (7)

trade show marketing

Read Reviews (0)

Read Reviews (7)

touchpoint management

Read Reviews (0)

Read Reviews (7)

channel management

Read Reviews (0)

Read Reviews (7)

content sharing

Read Reviews (0)

Read Reviews (5)

content management

Read Reviews (0)

Read Reviews (6)

content sharing

Read Reviews (0)

Read Reviews (5)

SeealllessActivities

Top Goals

Goals Achieved

  • Improve internal communications

  • Launch new products

  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Enter new markets internationally or locally

  • Improve ROI

  • Improve stakeholder relations

  • Improve brand engagement

  • Increase customer life time value

  • See 7 more

  • Improve internal communications

  • Scale best practices

  • Improve efficiency

  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve visibility

  • Improve navigation

  • Launch new products

  • Improve digital and social presence

  • Grow market share

  • See 8 more

Top Channels

Channels Used

  • chat

  • video

  • e-mail

  • offline

  • mobile

  • phone calls

  • website

  • user generated content

  • blogs

  • Slack

  • events

  • trade shows

  • mobile app

  • on premises

  • Skype

  • promotions

  • Whatsapp

  • support groups

  • social media

  • point of sale

  • review sites

  • Amazon

  • print media

  • games

  • display advertisement

  • Twitter

  • text SMS

  • See 24 more

  • chat

  • video

  • e-mail

  • offline

  • mobile

  • phone calls

  • website

  • user generated content

  • blogs

  • Slack

  • events

  • trade shows

  • mobile app

  • on premises

  • Skype

  • promotions

  • Whatsapp

  • support groups

  • social media

  • point of sale

  • review sites

  • Amazon

  • print media

  • games

  • display advertisement

  • Twitter

  • text SMS

  • See 24 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting