FieldEdge Flat Rate (formerly Coolfront) vs. Infragistics SharePlus Enterprise: Comparing Best Field Service Management Solutions 2026

Overview: FieldEdge Flat Rate (formerly Coolfront) and Infragistics SharePlus Enterprise as Field Service Management Category solutions.

FieldEdge Flat Rate excels in sales document and proposal management, making it a good choice for large enterprises focused on customer relationship enhancement. Its strong support options and integration features ensure robust scalability. Infragistics SharePlus Enterprise, meanwhile, highlights collaboration and engagement management, suited for mid-market businesses with a focus on improving ROI and collaboration efficiency. Its mobility features align with businesses leveraging mobile and video communication channels.

FieldEdge Flat Rate (formerly Coolfront): Coolfront has been renamed FieldEdge Flat Rate, maintaining its flat rate price book solution. The product remains unchanged, ensuring profitability, efficiency, and consistency.

Infragistics SharePlus Enterprise: Infragistics SharePlus Enterprise enhances team collaboration by enabling instant content discovery and sharing. Data visualization is also improved to streamline workflows.

FieldEdge Flat Rate (formerly Coolfront) Infragistics SharePlus Enterprise
Key Activities Supported FieldEdge Flat Rate supports sales document management and proposal & quote management. It allows enterprises to efficiently oversee contracts and maintain detailed contact histories. → Infragistics SharePlus Enterprise emphasizes collaboration and engagement management. It supports helpdesk management and active follow-ups to boost user engagement. →
Business Goals Facilitated FieldEdge Flat Rate aims to enhance customer relationships while increasing sales and revenue. It focuses on improving internal communications and consistency across operations. → Infragistics SharePlus Enterprise focuses on scaling best practices and improving ROI for businesses. It aims to enhance customer relationships and grow market share through efficient operations. →
Core Features Core features of FieldEdge Flat Rate include robust integration capabilities, ease of data migration, and custom reporting. Security and privacy are also a priority. → Infragistics SharePlus Enterprise features extensive custom reporting, strong data import/export functionalities, and priority on security and privacy. →
Vendor Support Preferences FieldEdge Flat Rate offers extensive 24/7 support options, complemented by phone and chat support. This reflects its alignment with large-scale enterprises needing consistent help. → Infragistics SharePlus Enterprise offers 24/7 support with additional chat and phone options, suitable for mid-market businesses requiring reliable assistance. →
User Segments and Industries FieldEdge Flat Rate is primarily used by large enterprises and industries like construction and consumer services. Its features cater to complex operational needs. → Infragistics SharePlus Enterprise caters mainly to the mid-market segment. It is suitable for businesses needing efficient collaboration tools. →
Operational Alignment FieldEdge Flat Rate aligns with operational workflows of large enterprises, emphasizing integration and ease of data management. → Infragistics SharePlus Enterprise fits well with businesses focused on collaboration and engagement, utilizing mobile and video tools. →
lightning

Applying your context and needs changes the comparison

FieldEdge Flat Rate (formerly Coolfront) and Infragistics SharePlus Enterprise: Best activities based on customer satisfaction

FieldEdge Flat Rate (formerly Coolfront) in Action: Unique Activities

How efficiently Does FieldEdge Flat Rate (formerly Coolfront) manage your Sales Document Management?
Coolfront facilitates streamlined service workflow management for small contracting businesses. It enables technicians to create professional work orders, generate quotes, receive customer authorization, and collect payments digitally in the field. The platform's capabilities are limited by the need for integration with separate software solutions for accounting, CRM, and scheduling.
"...I enjoy that it allows technician to quote and bill at the location...." Peer review by Verified Reviewer
How does FieldEdge Flat Rate (formerly Coolfront) facilitate Communication Management?
Coolfront Agreements streamlines customer communication management by providing a centralized platform to track calls, send emails and texts, and manage client information. The system facilitates efficient communication with customers by enabling automated email and text messaging, while also allowing for the sending of invoices and receipts directly from the platform. However, the system currently lacks the capability to simultaneously send a copy of an email to the sender.
"...Easy to input clients information and track history of call information. ...." Peer review by Scott K., Operations Manager, Mechanical or Industrial Engineering
How does FieldEdge Flat Rate (formerly Coolfront) address your Workflow Management Challenges?
Coolfront manages workflow processes by streamlining data flow between field operations and office management. The application offers tools to improve work order management and dispatching efficiency. Coolfront also facilitates the transition of financial and technical data, enhancing the efficiency of contracted service workflows.
"...There is not a good working flow...." Peer review by John Owner, Retail
Why is FieldEdge Flat Rate (formerly Coolfront) the best choice for Customer Feedback Management?
The system facilitates customer feedback and review collection. It offers features that enhance customer satisfaction and business profitability. The platform automatically sends out customer surveys and facilitates targeted promotions.
"...Definitely add eTouch for extremely effective customer feedback & review collection!..." Peer review by Robert Kunzmann

Infragistics SharePlus Enterprise in Action: Unique Activities

How does Infragistics SharePlus Enterprise address your Collaboration Challenges?
SharePlus Enterprise Collaboration allows teams to work together on tasks, documents, and content through a mobile application. nThe platform provides secure workspaces where teams can document completed tasks, create and share content, and receive feedback through cloud-based commenting and usability analytics.nSharePlus can be configured, customized, and deployed quickly using a single administration tool.
"...We all know how important UX is and the best way to get to a great experience is through iterative and collaborative feedback from users and the team...." ASP.NET Core Components
What benefits does Infragistics SharePlus Enterprise offer for Engagement Management?
Infragistics provides tools for creating engaging applications. nThese tools can be used for desktop and mobile devices, as well as for user testing. nInfragistics also offers components for displaying complex data, creating reports, and facilitating meetings.
"...Use Infragistics Ultimate UI for Xamarin to build fast and beautifully engaging cross-platform mobile app Xamarin controls & components for iOS and Android. ..." Ultimate UI for Xamarin Forms
How efficiently Does Infragistics SharePlus Enterprise manage your Offer Management?
The offer includes a comprehensive windowing experience that mimics desktop applications within a web environment. This experience is powered by a robust set of components, including data grids, charts, and formulas. The offer also provides support for popular frameworks like .NET Core 3.1 and includes reusable components built on web standards.
"...Infragistics' Dock Manager offers a complete windowing experience, just like the desktop, but in the web...." Professional Developer Toolkit for UI Controls

IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting

FieldEdge Flat Rate (formerly Coolfront) peer evidence is 99% SMB and Mid-Market. Infragistics SharePlus Enterprise peer evidence is 100% Enterprise.

FieldEdge Flat Rate (formerly Coolfront) Infragistics SharePlus Enterprise
Peer score 4.3 4.0
Peer insights 1220 1056
Top industries
Construction 54.0%
Consumer Services 23.0%
Mechanical Or Industrial Engineering 8.0%
SMB and Mid-Market 99.0% 0.0%
Enterprise 1.0% 100.0%
Pricing Infragistics SharePlus Enterprise

News

Latest FieldEdge Flat Rate (formerly Coolfront) news

FieldEdge and Service Autopilot Partner with Coast on GPS - Powered Fuel Management

FieldEdge and Service Autopilot have partnered with Coast to launch a GPS-enabled fuel management system. This integration combines Coast's smart fuel card technology with FleetSharp GPS tracking, providing fleet managers with enhanced control over fuel spending and security. Key features include fraud protection, automatic mileage tracking, and customizable controls. Businesses report up to 10% savings on fuel costs.

03/10/2025 - source

Latest Infragistics SharePlus Enterprise news

Infragistics Ignite UI AI Coding Assistants Transform Enterprise App ...

Infragistics launched AI coding assistants integrated into its Ultimate 26.1 platform, part of the new Ignite UI Enterprise MCP Toolchain. These tools streamline enterprise app development by offering real-time coding suggestions and enhancing productivity. The AI-driven workflow assists in modernizing legacy systems, improving collaboration, and reducing project timelines.

18/06/2026 - source