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Fergus vs CRM Runner: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Fergus vs. CRM Runner is based on a specific set of business needs and context. The comparison uses 1444 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Fergus and CRM Runner

Fergus, CRM Runner, Workever, AroFlo, etc., belong to a category of solutions that help Field Service Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Fergus covers Sales Document Management, Helpdesk Management with Phone Calls, Communication Management with E-Mail, Workflow Management, etc.

CRM Runner focuses on Sales Document Management, Communication Management with E-Mail, Generation Of New Leads with Website, Engagement Management with Website, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Fergus

Focus area

Fergus is better than CRM Runner for

Software Failure Risk

  • medium

logo CRM Runner

Focus area

CRM Runner is better than Fergus for

Software Failure Risk

  • low

About

Smart Field Service Management Software | Fergus

CRM RUNNER - #1 CRM Software | Field Management Software

Financials

SERIES B

NA

Business Need

Total Processes
(we found evidences for)

22

40

Total Goals
(we found evidences for)

3

5

Top Processes

Evidences indicate better relative satisfaction


sales document management

proposal & quote management

contract management


helpdesk management


communication management

tracking & monitoring communications

sending & publishing communications


workflow management


contact list management


billing and invoice management


campaign management


engagement management

engaging and following up


generation of new leads



sales call management





referral management


social media analytics


social media management

social media analytics




Top Goals

Goals Achieved

  • Increase sales & revenue

  • Improve internal communications

  • Improve consistency

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Build brand awareness

  • Improve ROI

  • See 2 more

Top Channels

Channels Used

  • phone calls

  • text SMS

  • website

  • e-mail

  • chat

  • video

  • offline

  • on premises

  • display advertisement

  • See 6 more
  • phone calls

  • text SMS

  • website

  • e-mail

  • chat

  • video

  • offline

  • on premises

  • display advertisement

  • See 6 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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low

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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Business Setting