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Eway CRM vs IXACT Contact: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Eway CRM vs. IXACT Contact is based on a specific set of business needs and context. The comparison uses 1773 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Eway CRM and IXACT Contact

Eway CRM, IXACT Contact, monday sales CRM, Infoflo CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Eway CRM covers Workflow Management, Contact List Management, Training & Onboarding with Video, Helpdesk Management, etc.

IXACT Contact focuses on Contact List Management with Website, Communication Management with E-Mail, Drip Marketing with E-Mail, Capturing Leads with Website, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Eway CRM

Focus area

Software Failure Risk

  • low

logo IXACT Contact

Focus area

IXACT Contact is better than Eway CRM for

Software Failure Risk

  • low

About

The Best CRM Software for Outlook

Real Estate CRM & Marketing Automation System to win more business

Age

1995

Financials

IPO

PRIVATE

Business Need

Total Processes
(we found evidences for)

49

54

Total Goals
(we found evidences for)

5

7

Top Processes

Evidences indicate better relative satisfaction


workflow management


contact list management

creating contact list


training & onboarding


helpdesk management


communication management

sending & publishing communications

tracking & monitoring communications


campaign management

campaign monitoring

campaign analytics


sales document management

contract management

proposal & quote management


engagement management

engaging and following up


relationship management


knowledge management





opportunity management


follower management



conversion management


lead qualification

lead qualification: demographic


products & pricelist management


lifetime value management


content management


generation of new leads



pipeline management


social media management

engaging on social media






calendar management



social media marketing




Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Improve internal communications

  • Enter new markets internationally or locally

  • See 2 more
  • Acquire customers

  • Enhance customer relationships

  • Improve digital and social presence

  • Improve ROI

  • Increase sales & revenue

  • Grow market share

  • Scale best practices

  • See 4 more

Top Channels

Channels Used

  • e-mail

  • social media

  • newsletter

  • website

  • phone calls

  • user generated content

  • blogs

  • Facebook

  • text SMS

  • mobile

  • offline

  • video

  • point of sale

  • on premises

  • chat

  • See 12 more
  • e-mail

  • social media

  • newsletter

  • website

  • phone calls

  • user generated content

  • blogs

  • Facebook

  • text SMS

  • mobile

  • offline

  • video

  • point of sale

  • on premises

  • chat

  • See 12 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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low

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Business Setting