Overview: Eway CRM and IXACT Contact as CRM Category solutions.

Eway CRM and IXACT Contact offer unique strengths in the CRM category, each catering to different operational and business needs. Eway CRM excels in workflow and contact list management, supporting enhanced customer relationships and market expansion, making it suitable for large enterprises and various industries, including finance and marketing. IXACT Contact focuses on lead generation, drip marketing, and improving digital presence, making it ideal for real estate and IT services industries, especially for enterprises looking to acquire more customers and boost ROI.

Eway CRM: eWay-CRM transforms Outlook into a full-fledged CRM, enhancing company effectiveness. It is available for free download.

IXACT Contact: Ixact-contact offers an all-in-one CRM and marketing automation system for realtors. Incredible value and a free trial are available.

Eway CRM and IXACT Contact: Best Use cases based on the customer satisfaction data

Key Capabilities Supported

Eway CRM supports workflow management and contact list management, offering helpdesk and communication management for enhanced operational efficiency. read more →

IXACT Contact specializes in contact list management and drip marketing, focusing on lead capturing and generation, communicating with prospects effectively. read more →

Business Goals

Eway CRM helps enhance customer relationships and enter new markets, aligning with strategic needs to increase sales and improve communication. read more →

IXACT Contact assists businesses in acquiring customers and enhancing digital presence, aimed at improving ROI and revenue growth. read more →

Core Features

Eway CRM offers integration, custom reports, and easy data migration, tailored for enterprises needing comprehensive analytics and data efficiency. read more →

IXACT Contact's standout features include custom reports, robust analytics, and integration, supporting detailed insights and effective data management. read more →

Vendor Support

Eway CRM provides 24/7 support along with phone and chat options, ensuring constant availability for enterprises. read more →

IXACT Contact offers 24/7 support complimented by phone and email, covering essential support needs efficiently. read more →

Segments and Industries

Eway CRM is predominantly used by large enterprises across marketing, finance, and medical devices industries. read more →

IXACT Contact primarily serves the real estate and IT services sectors, concentrating on large enterprises with specific digital needs. read more →

Operational Alignment

Eway CRM aligns well with complex enterprise workflows, adaptable for different operational environments. read more →

IXACT Contact fits businesses needing CRM solutions focusing on lead management and marketing in less complex environments. read more →

lightning

Applying your context and needs changes the comparison

Failure Risk Guidance?

Low Medium High
Low Medium High

Compliance Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Security & Privacy Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Integration Risk

low

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Migration Risk

medium

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}


Eway CRM in Action: Unique Use Cases

How can Eway CRM enhance your Workflow Management process?

What solutions does Eway CRM provide for Helpdesk Management?


IXACT Contact in Action: Unique Use Cases

What benefits does IXACT Contact offer for Contact List Management?

What benefits does IXACT Contact offer for Communication Management?

What makes IXACT Contact ideal for Drip Marketing?

How can IXACT Contact enhance your Capturing Leads process?

What benefits does IXACT Contact offer for Campaign Management?

News

Latest Eway CRM News

New eWay-CRM Preview Panel with Item Switching | eWay-Blog

eWay-CRM has introduced a new Preview Panel for Outlook, enhancing user experience by allowing seamless switching between linked items such as Contacts, Deals, Projects, and Tasks directly within the email interface. This update includes smart actions for managing contacts and quick action icons for emailing and calling, streamlining workflow without needing additional installations for Microsoft 365 users.

26/08/2025 - source

Business Setting

Eway CRM

IXACT Contact