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Compare Efficy CRM vs C3 CRM™

Comparison Summary

For Efficy CRM vs C3 CRM™ comparison, Our AI algorithm looked at 1125 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Efficy CRM and C3 CRM™ to solve their respective business needs.

Pros and cons of Efficy CRM and C3 CRM™

Efficy CRM is more suited to businesses that require Contact List Management and Sales Document Management with Phone Calls where as C3 CRM™ is focused towards Engagement Management and Loyalty Management with E-Mail .

logo Efficy CRM

Focus area

Efficy CRM is better than C3 CRM™ for

Software Failure Risk

  • low

logo C3 CRM™

Focus area

Software Failure Risk

  • medium

About

Efficy CRM | Online CRM which organises the management of your business activity and your customer service

C3 CRM - Leverage AI / machine learning to improve profitability and consistency across sales, marketing, and customer service

Age

2005

Financials

PRIVATE

NA

Business Need

Total Processes
(we found evidences for)

43

30

Total Goals
(we found evidences for)

7

9

Top Processes

Evidences indicate better relative satisfaction


contact list management


sales document management

proposal & quote management

contract management


helpdesk management


engagement management

engaging and following up


communication management

sending & publishing communications


relationship management


campaign management


distribution management




products & pricelist management



business development


relationship marketing



content management


knowledge management


training & onboarding


conference call management



opportunity management


workflow management



lead qualification


identify target customers


loyalty management

identify target customers


segmentation and targeting


social media analytics


social media management

social media analytics


rating and review management



Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Grow market share

  • Enter new markets internationally or locally

  • Improve ROI

  • Scale best practices

  • Increase sales & revenue

  • See 4 more
  • Enhance customer relationships

  • Improve efficiency

  • Acquire customers

  • Increase sales & revenue

  • Improve consistency

  • Scale best practices

  • Improve visibility

  • Improve ROI

  • Increase customer life time value

  • See 6 more

Top Channels

Channels Used

  • e-mail

  • social media

  • review sites

  • Amazon

  • channel partners

  • mobile

  • See 3 more
  • e-mail

  • social media

  • review sites

  • Amazon

  • channel partners

  • mobile

  • See 3 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

low

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low

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Business Setting