Comparison Summary
This comparison report of Deskero Helpdesk vs. Giva is based on a specific set of business needs and context. The comparison uses 2161 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Deskero Helpdesk and Giva
Deskero Helpdesk, Giva, NABD, Re:amaze, etc., belong to a category of solutions that help Help Desk. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Deskero Helpdesk covers Helpdesk Management, Knowledge Management with Social Media, Social Media Management with Social Media, Engagement Management with Social Media, etc.
Giva focuses on Helpdesk Management with Mobile, Customer Feedback Management with Mobile, Workflow Management with Mobile, Knowledge Management, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Deskero: Help desk software and support ticket system
Cloud Customer Service Software | Giva
Age
2007
Financials
SERIES A
PRIVATE
Business Need
Total Processes
(we found evidences for)
39
25
Total Goals
(we found evidences for)
4
5
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
-
Enhance customer relationships
-
Improve internal communications
-
Acquire customers
-
Improve efficiency
- See 1 more
-
Improve ROI
-
Acquire customers
-
Increase sales & revenue
-
Enhance customer relationships
-
Scale best practices
- See 2 more
Top Channels
Channels Used
-
mobile
-
mobile app
-
phone calls
-
e-mail
-
offline
-
point of sale
- See 3 more
-
mobile
-
mobile app
-
phone calls
-
e-mail
-
offline
-
point of sale
- See 3 more
Failure Risk Guidance Security Report?
Compliance Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Security & Privacy Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Integration Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Migration Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
IT and Other Capabilities
- Low
- Medium
- High
