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CustomerGauge vs SurveyLegend: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of CustomerGauge vs. SurveyLegend is based on a specific set of business needs and context. The comparison uses 3634 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing CustomerGauge and SurveyLegend

CustomerGauge, SurveyLegend, Thematic, SurveyMonkey CX, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

CustomerGauge covers Collecting Feedback with Promotions, Engaging Conversational Surveys, Loyalty Management with Promotions, Helpdesk Management, etc.

SurveyLegend focuses on Collecting Feedback, Engaging Conversational Surveys, Market Research, Social Media Management with Social Media, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo CustomerGauge

Focus area

CustomerGauge is better than SurveyLegend for

Software Failure Risk

  • medium

logo SurveyLegend

Focus area

SurveyLegend is better than CustomerGauge for

Software Failure Risk

  • medium

About

Account Experience software for better customer-centric decisions that grow your account faster

Survey App to create mobile-friendly surveys with ease

Financials

PRIVATE

Business Need

Total Processes
(we found evidences for)

37

39

Total Goals
(we found evidences for)

9

8

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring net promoter score

measuring customer satisfaction


engagement management

engaging and following up


loyalty management

customise loyalty program


helpdesk management


lead qualification

lead qualification: technographic


lifetime value management



competitive intelligence


communication management

sending & publishing communications



rating and review management


campaign management



generation of new leads


knowledge management


training & onboarding


sales document management


sales review & feedback



scheduling post to social media


social media analytics


engaging on social media


social media management

scheduling post to social media

social media analytics

engaging on social media





content management






Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Scale best practices

  • Improve ROI

  • Increase sales & revenue

  • Improve brand engagement

  • Increase customer life time value

  • Grow market share

  • Establish thought leadership

  • See 6 more
  • Acquire customers

  • Enhance customer relationships

  • Launch new products

  • Enter new markets internationally or locally

  • Grow market share

  • Improve brand engagement

  • Increase sales & revenue

  • Scale best practices

  • See 5 more

Top Channels

Channels Used

  • website

  • e-mail

  • social media

  • offline

  • mobile

  • promotions

  • on premises

  • Facebook

  • Twitter

  • LinkedIn

  • Pinterest

  • point of sale

  • trade shows

  • See 10 more
  • website

  • e-mail

  • social media

  • offline

  • mobile

  • promotions

  • on premises

  • Facebook

  • Twitter

  • LinkedIn

  • Pinterest

  • point of sale

  • trade shows

  • See 10 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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high

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Business Setting