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CrowdTwist vs Social&Loyal: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of CrowdTwist vs. Social&Loyal is based on a specific set of business needs and context. The comparison uses 1026 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing CrowdTwist and Social&Loyal

CrowdTwist, Social&Loyal, smile.io, Paytronix, etc., belong to a category of solutions that help Customer Loyalty Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

CrowdTwist covers Loyalty Management with Omnichannel, Engagement Management with Omnichannel, Social Media Management with Social Media, Campaign Management with Promotions, etc.

Social&Loyal focuses on Loyalty Management with Promotions, Engagement Management with Promotions, Campaign Management, Social Media Management with Social Media, etc.

"With the data we’ve captured from Oracle CrowdTwist, we’ve proven that the loyalty client is immensely valuable to our brand, making up about 20% of our customer base and, on average, 50 to 55% of revenue. " - Kellen Fitzgerald

"We have exceeded by far our expectations in positioning our company in Google and our Facebook and Instagram communities are growing every month since we launched our interactive loyalty program. Social&Loyal's team gives us fast response to our dem...ands and proactively proposes new ways to improve our results. " - Carlos Duran

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo CrowdTwist

Focus area

Software Failure Risk

  • medium

logo Social&Loyal

Focus area

Software Failure Risk

  • medium

About

Loyalty Solution that Drive Engagement and loyalty through personalized, omnichannel experiences

Gamified Customer Loyalty Platform to maximize loyalty & engagement

Age

1977

Financials

IPO

SEED

Business Need

Total Processes
(we found evidences for)

34

24

Total Goals
(we found evidences for)

10

8

Top Processes

Evidences indicate better relative satisfaction


customise loyalty program

create engagement based loyalty

identify target customers


engagement management

engaging and following up


campaign management


social media management

social media analytics

managing social media account

engaging on social media


sales document management

contract management


lifetime value management


segmentation and targeting


content management


competitive intelligence


personalized marketing


sales incentive management


discount management


promotion management


generation of new leads




referral management


sending & publishing communications


communication management

sending & publishing communications



Top Goals

Goals Achieved

  • Enhance customer relationships

  • Improve brand engagement

  • Scale best practices

  • Acquire customers

  • Increase customer life time value

  • Improve digital and social presence

  • Increase sales & revenue

  • Grow market share

  • Build brand awareness

  • Enter new markets internationally or locally

  • See 7 more
  • Enhance customer relationships

  • Acquire customers

  • Build brand awareness

  • Increase sales & revenue

  • Scale best practices

  • Improve ROI

  • Improve brand engagement

  • Improve consistency

  • See 5 more

Top Channels

Channels Used

  • social media

  • promotions

  • Facebook

  • e-mail

  • omnichannel

  • Instagram

  • offline

  • on premises

  • website

  • See 6 more
  • social media

  • promotions

  • Facebook

  • e-mail

  • omnichannel

  • Instagram

  • offline

  • on premises

  • website

  • See 6 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

No Data

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No Data

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Security & Privacy Risk

No Data

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No Data

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Integration Risk

low

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low

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Migration Risk

medium

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No Data

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Business Setting