About Social&Loyal

Social&Loyal is a SaaS based omnichannel gamified customer loyalty and social CRM platform that allows companies to attract, engage and retain consumers. It is designed to help businesses implement engaging loyalty programs to improve customer acquisition and retention, promote brand awareness, and collect actionable customer data.

Social&Loyal allows marketers to create and manage a new generation of loyalty programs in which consumers are rewarded that generates value to the company through purchase on/off line, conduct surveys, invite friends, answer quiz games, follow the company on different social networks, give contact information, etc. It is done in a gamified way to enhance engagement to unexpected levels.

Social&Loyal interactive loyalty programs promote daily interaction so that the brands will be constantly on the top of mind of their consumers to motivate purchases. Rewarding consumers for every purchase also motivates purchase repetition rates. It's specially designed games also help companies to educate consumers, promote their products and viralize content through social networks. Social&Loyal every interaction, the platform gathers relevant information about consumers in order to help companies to personalize marketing efforts.

Cuspera Reviews

Cuspera curates public sources on the Internet such as peer reviews, customer case studies and testimonials and expert blogs along with software vendor provided installation data to help you assess how well Social&Loyal solves your Customer Loyalty Management needs.

Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities peers achieved using Social&Loyal.

Other priorities:

  • Build Brand Awareness
  • Improve ROI
  • Improve Brand Engagement
  • Increase Sales & Revenue
  • Scale Best Practices
  • Enter New Markets Internationally Or Locally
  • Launch New Products
  • Improve Consistency
  • Improve Digital And Social Presence
See all business priorities See less business priorities

Use Cases

Peers recommend Loyalty Management , Engagement Management , Viral Marketing , as the business use cases that they have been most satisfied while using Social&Loyal.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Loyalty Management

4.99/5

Read Reviews (148)

"...Loyalty points can then be exchanged for customized rewards such as prizes, discounts, gift cards, and merchandise...." Peer review
customise loyalty program

4.97/5

Read Reviews (62)

create engagement based loyalty

4.65/5

Read Reviews (7)

create transaction based loyalty

3.41/5

Read Reviews (1)

track program performance

3.39/5

Read Reviews (1)

Engagement Management with Promotions

4.92/5

Read Reviews (50)

"...We love being able to provide a user-friendly experience to engage clients and potential clients...." Peer review by Ricky C., President, Real Estate
engaging and following up

4.91/5

Read Reviews (40)

Viral Marketing with Social Media, Facebook and Promotions

4.68/5

Read Reviews (33)

"...Interviews and press conferences can now be streamed live and then viral videos created from the highlights...." Customer Loyalty Trends to Come in 2018
PEER EXPERIENCES
Loyalty Management

4.99/5

Read Reviews (148)

"...Loyalty points can then be exchanged for customized rewards such as prizes, discounts, gift cards, and merchandise...." Peer review
customise loyalty program

4.99/5

Read Reviews (62)

create engagement based loyalty

4.99/5

Read Reviews (7)

create transaction based loyalty

4.99/5

Read Reviews (1)

track program performance

4.99/5

Read Reviews (1)

Engagement Management with Promotions

4.92/5

Read Reviews (50)

"...We love being able to provide a user-friendly experience to engage clients and potential clients...." Peer review by Ricky C., President, Real Estate
engaging and following up

4.92/5

Read Reviews (40)

Viral Marketing with Social Media, Facebook and Promotions

4.68/5

Read Reviews (33)

"...Interviews and press conferences can now be streamed live and then viral videos created from the highlights...." Customer Loyalty Trends to Come in 2018

28+ more Business Use Cases

Our AI advisor, Wyz, harnessed 797 insights from peers and experts to help you assess how these Social&Loyal use cases fit your Customer Loyalty Management needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS

Carlos Duran

CEO

Hoy-Voy

We have exceeded by far our expectations in positioning our company in Google and our Facebook and Instagram communities are growing every month since we launched our interactive loyalty program. Social&Loyal's team gives us fast response to our demands and proactively proposes new ways to improve ...our results.

Testimonial By Carlos Duran

David Tomas

CEO

Cyberclick

A key factor for succeeding in digital communication is to have a deep understanding of your clients and reward them. With Social&Loyal we have been able to acquire an extraordinary knowledge of our consumers and we have increased our conversion rate from non-buyer potential consumers to buying con...sumers.

Testimonial By David Tomas

Bob Samii

Group Director SEO & SM

Media Odigeo Group

We are totally satisfied with the results using Social&Loyal's social loyalty program software. The virality level we are experiencing is excellent and also we are achieving high participation and engagement rates since we started the project with Social&Loyal in edreams.com. Testimonial By Bob Samii
CUSTOMERS TESTIMONIALS

Carlos Duran

CEO

Hoy-Voy

We have exceeded by far our expectations in positioning our company in Google and our Facebook and Instagram communities are growing every month since we launched our interactive loyalty program. Social&Loyal's team gives us fast response to our demands and proactively proposes new ways to improve ...our results.

Testimonial By Carlos Duran

David Tomas

CEO

Cyberclick

A key factor for succeeding in digital communication is to have a deep understanding of your clients and reward them. With Social&Loyal we have been able to acquire an extraordinary knowledge of our consumers and we have increased our conversion rate from non-buyer potential consumers to buying con...sumers.

Testimonial By David Tomas

Bob Samii

Group Director SEO & SM

Media Odigeo Group

We are totally satisfied with the results using Social&Loyal's social loyalty program software. The virality level we are experiencing is excellent and also we are achieving high participation and engagement rates since we started the project with Social&Loyal in edreams.com. Testimonial By Bob Samii

Case Studies

COMPANY CASE STUDIES
Case Study LATAM Airlines

A key factor for succeeding in digital communication is to have a deep understanding of your clients and reward them. With Social&Loyal we have been able to acquire an extraordinary knowledge of our consumers and we have increased our conversion rate from non-buyer potential consumers to buying con...sumers

Read More
Case Study Eucerin

Eucerin, Worldwide Skin Care Giant, Read Full Story

Read More
Case Study Eroski

Analysis of Consumer Trends for Retail, Retail Loyalty Program ROI, Read Full Story

Read More

Popular Business Setting

for Social&Loyal

Top Industries

  • Real Estate

Popular in

  • Small Business

Peers used Social&Loyal to Enhance customer relationships and Acquire customers

Peer and Expert Opinion on Features

for Social&Loyal

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Gamification

4.85/5

Read Reviews (79)
Rewards

4.85/5

Read Reviews (46)
Alerts: popups & Notifications

4.72/5

Read Reviews (28)
Contests/quizes

4.71/5

Read Reviews (21)
Feedback surveys

4.69/5

Read Reviews (17)
FEATURES RATINGS AND REVIEWS
Gamification

4.85/5

Read Reviews (79)
Rewards

4.85/5

Read Reviews (46)
Alerts: popups & Notifications

4.72/5

Read Reviews (28)
Contests/quizes

4.71/5

Read Reviews (21)
Feedback surveys

4.69/5

Read Reviews (17)

IT and Other Capabilities

for Social&Loyal

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.81/5

Read Reviews (27)
Data Export

4.73/5

Read Reviews (13)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.81/5

Read Reviews (27)
Data Export

4.73/5

Read Reviews (13)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.75/5

Read Reviews (19)
Email Support

4.45/5

Read Reviews (6)
Chat Support

4.45/5

Read Reviews (6)
Phone Support

4.45/5

Read Reviews (6)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.75/5

Read Reviews (19)
Email Support

4.45/5

Read Reviews (6)
Chat Support

4.45/5

Read Reviews (6)
Phone Support

4.45/5

Read Reviews (6)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.17/5

Read Reviews (5)
Custom Reports

4.82/5

Read Reviews (46)
Analytics

4.75/5

Read Reviews (30)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.17/5

Read Reviews (5)
Custom Reports

4.82/5

Read Reviews (46)
Analytics

4.75/5

Read Reviews (30)

Failure Risk Guidance Security Report

?

for Social&Loyal

Overall Risk Meter

Low Medium High

Top Failure Risks for Social&Loyal

Vendor Profile Details

Company Name

Social&Loyal

HQ Location

Barcelona, Barcelona 08028, ES

Employees

1-10

Social