Social&Loyal Overview

Social&Loyal is a SaaS based omnichannel gamified customer loyalty and social CRM platform that allows companies to attract, engage and retain consumers. It is designed to help businesses implement engaging loyalty programs to improve customer acquisition and retention, promote brand awareness, and collect actionable customer data.

Social&Loyal allows marketers to create and manage a new generation of loyalty programs in which consumers are rewarded that generates value to the company through purchase on/off line, conduct surveys, invite friends, answer quiz games, follow the company on different social networks, give contact information, etc. It is done in a gamified way to enhance engagement to unexpected levels.

Social&Loyal interactive loyalty programs promote daily interaction so that the brands will be constantly on the top of mind of their consumers to motivate purchases. Rewarding consumers for every purchase also motivates purchase repetition rates. It's specially designed games also help companies to educate consumers, promote their products and viralize content through social networks. Social&Loyal every interaction, the platform gathers relevant information about consumers in order to help companies to personalize marketing efforts.

Cuspera Reviews

16 buyers and buying teams have used Cuspera to assess how well Social&Loyal solved their Customer Loyalty Management needs. Cuspera uses 360 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Loyalty Management needs.

Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities peers achieved using Social&Loyal.

Other priorities:

  • Build Brand Awareness
  • Increase Sales & Revenue
  • Scale Best Practices
  • Improve ROI
  • Improve Brand Engagement
  • Improve Consistency
See all business priorities See less business priorities

Use Cases

Peers recommend Loyalty Management , Engagement Management , Campaign Management , as the business use cases that they have been most satisfied while using Social&Loyal.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Loyalty Management with Promotions

4.96/5

Read Reviews (42)

"...Gamification Points, Level, and Reward system to encourage profitable actions that drive customer loyalty...." E-commerce Industry Loyalty Program- Social&Loyal
customise loyalty program

4.77/5

Read Reviews (11)

create engagement based loyalty

4.65/5

Read Reviews (7)

Engagement Management with Promotions

4.89/5

Read Reviews (25)

"...To Increase Brand Engagement Create engaging activities, contests and prizes ..." Social & Loyal
engaging and following up

4.86/5

Read Reviews (20)

Campaign Management

4.88/5

Read Reviews (21)

"...You can create campaigns, manage reports, add activities or contests, send targeted notifications and more without coding skills in a matter of minutes!..." Product Features
campaign analytics

4.71/5

Read Reviews (9)

PEER EXPERIENCES
Loyalty Management with Promotions

4.96/5

Read Reviews (42)

"...Gamification Points, Level, and Reward system to encourage profitable actions that drive customer loyalty...." E-commerce Industry Loyalty Program- Social&Loyal
customise loyalty program

4.96/5

Read Reviews (11)

create engagement based loyalty

4.96/5

Read Reviews (7)

Engagement Management with Promotions

4.89/5

Read Reviews (25)

"...To Increase Brand Engagement Create engaging activities, contests and prizes ..." Social & Loyal
engaging and following up

4.89/5

Read Reviews (20)

Campaign Management

4.88/5

Read Reviews (21)

"...You can create campaigns, manage reports, add activities or contests, send targeted notifications and more without coding skills in a matter of minutes!..." Product Features
campaign analytics

4.88/5

Read Reviews (9)

14+ more Business Use Cases

Our AI advisor, Wyz, harnessed 360 insights from peers and experts to help you assess how these Social&Loyal use cases fit your Customer Loyalty Management needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS

David Tomas

CEO

Cyberclick

A key factor for succeeding in digital communication is to have a deep understanding of your clients and reward them. With Social&Loyal we have been able to acquire an extraordinary knowledge of our consumers and we have increased our conversion rate from non-buyer potential consumers to buying con...sumers.

Testimonial By David Tomas

Bob Samii

Group Director SEO & SM

Media Odigeo Group

We are totally satisfied with the results using Social&Loyal's social loyalty program software. The virality level we are experiencing is excellent and also we are achieving high participation and engagement rates since we started the project with Social&Loyal in edreams.com. Testimonial By Bob Samii

Carlos Duran

CEO

Hoy-Voy

We have exceeded by far our expectations in positioning our company in Google and our Facebook and Instagram communities are growing every month since we launched our interactive loyalty program. Social&Loyal's team gives us fast response to our demands and proactively proposes new ways to improve ...our results.

Testimonial By Carlos Duran
CUSTOMERS TESTIMONIALS

David Tomas

CEO

Cyberclick

A key factor for succeeding in digital communication is to have a deep understanding of your clients and reward them. With Social&Loyal we have been able to acquire an extraordinary knowledge of our consumers and we have increased our conversion rate from non-buyer potential consumers to buying con...sumers.

Testimonial By David Tomas

Bob Samii

Group Director SEO & SM

Media Odigeo Group

We are totally satisfied with the results using Social&Loyal's social loyalty program software. The virality level we are experiencing is excellent and also we are achieving high participation and engagement rates since we started the project with Social&Loyal in edreams.com. Testimonial By Bob Samii

Carlos Duran

CEO

Hoy-Voy

We have exceeded by far our expectations in positioning our company in Google and our Facebook and Instagram communities are growing every month since we launched our interactive loyalty program. Social&Loyal's team gives us fast response to our demands and proactively proposes new ways to improve ...our results.

Testimonial By Carlos Duran

Case Studies

COMPANY CASE STUDIES
Case Study Eroski

Analysis of Consumer Trends for Retail, Retail Loyalty Program ROI, Read Full Story

Read More
Case Study Food & Beverage Industry

Food & Beverage Gamified Loyalty Program ROI, Read Full Story

Read More
Case Study Eucerin

Eucerin, Worldwide Skin Care Giant, Read Full Story

Read More

Popular Business Setting

for Social&Loyal

Top Industries

  • Marketing and Advertising
  • Sports
  • Real Estate

Popular in

  • Small Business

Peers used Social&Loyal to Enhance customer relationships and Acquire customers

Peer and Expert Opinion on Features

for Social&Loyal

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Gamification

4.82/5

Read Reviews (38)
Alerts: popups & Notifications

4.69/5

Read Reviews (19)
Rewards

4.73/5

Read Reviews (17)
Contests/quizes

4.69/5

Read Reviews (12)
Feedback surveys

4.66/5

Read Reviews (11)
FEATURES RATINGS AND REVIEWS
Gamification

4.82/5

Read Reviews (38)
Alerts: popups & Notifications

4.69/5

Read Reviews (19)
Rewards

4.73/5

Read Reviews (17)
Contests/quizes

4.69/5

Read Reviews (12)
Feedback surveys

4.66/5

Read Reviews (11)

IT and Other Capabilities

for Social&Loyal

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.82/5

Read Reviews (20)
Data Export

4.64/5

Read Reviews (10)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.82/5

Read Reviews (20)
Data Export

4.64/5

Read Reviews (10)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.72/5

Read Reviews (13)
Email Support

4.46/5

Read Reviews (5)
Chat Support

4.46/5

Read Reviews (5)
Phone Support

4.46/5

Read Reviews (5)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.72/5

Read Reviews (13)
Email Support

4.46/5

Read Reviews (5)
Chat Support

4.46/5

Read Reviews (5)
Phone Support

4.46/5

Read Reviews (5)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

4.77/5

Read Reviews (26)
Analytics

4.70/5

Read Reviews (19)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

4.77/5

Read Reviews (26)
Analytics

4.70/5

Read Reviews (19)

Software Failure Risk Guidance

?

for Social&Loyal

Overall Risk Meter

Low Medium High

Top Failure Risks for Social&Loyal

Vendor Profile Details

Company Name

Social&Loyal

HQ Location

Barcelona, Barcelona 08028, ES

Employees

1-10

Social