Social&Loyal Overview

This is a summary of the comprehensive capabilities and benefits of Social&Loyal based on over 360 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Social&Loyal, belong to a category of solutions that help Customer Loyalty Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if Social&Loyal is right for your needs? Our Cuspera AI engine can evaluate how Social&Loyal fits your specific business needs, industry, and context. Get your personalized assessment report today.

Social&Loyal supports business activities such as:

  • Loyalty Management
  • Engagement Management
  • Campaign Management
  • Viral Marketing
  • Scheduling Post To Social Media

Social&Loyal can help you with many business goals, such as Enhance Customer Relationships, Acquire Customers, Build Brand Awareness, Increase Sales & Revenue, Scale Best Practices, etc. It can help manage these activities if you use Promotions and Social Media for these needs. As a solution, Social&Loyal's capabilities include Gamification, Alerts: Popups & Notifications, Rewards, etc.

Social&Loyal Marketing and Advertising Vertical is its biggest customer base.

Reviews

"We are totally satisfied with the results using Social&Loyal's social loyalty program software. The virality level we are experiencing is excellent and also we are achieving high participation and engagement rates since we started the project with S...ocial&Loyal in edreams.com. " - Bob Samii

Cuspera Reviews

16 buyers and buying teams have used Cuspera to assess how well Social&Loyal solved their Customer Loyalty Management needs. Cuspera uses 360 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Loyalty Management needs.

Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities peers achieved using Social&Loyal.

Other priorities:

  • Build Brand Awareness
  • Increase Sales & Revenue
  • Scale Best Practices
  • Improve ROI
  • Improve Brand Engagement
  • Improve Consistency
See all business priorities See less business priorities

Use Cases

Peers recommend Loyalty Management , Engagement Management , Campaign Management , as the business use cases that they have been most satisfied while using Social&Loyal.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Loyalty Management with Promotions

4.96/5 ★

Read Reviews (42)

"...The ROI Of Multichannel Loyalty Programs LATAM Airlines...." Loyalty Case Studies
customise loyalty program

4.77/5 ★

Read Reviews (11)

"...The New Generation Of Customer Loyalty...."
create engagement based loyalty

4.65/5 ★

Read Reviews (7)

"...It is designed to help businesses implement engaging loyalty programs to improve customer acquisition and retention, promote brand awareness, and collect actionable customer data...."
Engagement Management with Promotions

4.89/5 ★

Read Reviews (25)

"...We love being able to provide a user-friendly experience to engage clients and potential clients...."
engaging and following up

4.86/5 ★

Read Reviews (20)

"...We want to build a strong referral program that is engaging for the users and not based purely on providing discounts. ..."
Campaign Management

4.88/5 ★

Read Reviews (21)

"...You can create campaigns, manage reports, add activities or contests, send targeted notifications and more without coding skills in a matter of minutes!..." Product Features
campaign analytics

4.71/5 ★

Read Reviews (9)

"...You can create campaigns, manage reports, add activities or contests, send targeted notifications and more without coding skills in a matter of minutes!..."
PEER EXPERIENCES
Loyalty Management with Promotions

4.96/5 ★

Read Reviews (42)

"...The ROI Of Multichannel Loyalty Programs LATAM Airlines...." Loyalty Case Studies
customise loyalty program

4.96/5 ★

Read Reviews (11)

create engagement based loyalty

4.96/5 ★

Read Reviews (7)

Engagement Management with Promotions

4.89/5 ★

Read Reviews (25)

"...We love being able to provide a user-friendly experience to engage clients and potential clients...." Peer review by Ricky C., President, Real Estate
engaging and following up

4.89/5 ★

Read Reviews (20)

Campaign Management

4.88/5 ★

Read Reviews (21)

"...You can create campaigns, manage reports, add activities or contests, send targeted notifications and more without coding skills in a matter of minutes!..." Product Features
campaign analytics

4.88/5 ★

Read Reviews (9)

14+ more Business Use Cases

Our AI advisor, Wyz, harnessed 360 insights from peers and experts to help you assess how these Social&Loyal use cases fit your Customer Loyalty Management needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS

Bob Samii

Group Director SEO & SM

Media Odigeo Group

We are totally satisfied with the results using Social&Loyal's social loyalty program software. The virality level we are experiencing is excellent and also we are achieving high participation and engagement rates since we started the project with Social&Loyal in edreams.com. Testimonial By Bob Samii

David Tomas

CEO

Cyberclick

A key factor for succeeding in digital communication is to have a deep understanding of your clients and reward them. With Social&Loyal we have been able to acquire an extraordinary knowledge of our consumers and we have increased our conversion rate from non-buyer potential consumers to buying con...sumers.

Testimonial By David Tomas

Carlos Duran

CEO

Hoy-Voy

We have exceeded by far our expectations in positioning our company in Google and our Facebook and Instagram communities are growing every month since we launched our interactive loyalty program. Social&Loyal's team gives us fast response to our demands and proactively proposes new ways to improve ...our results.

Testimonial By Carlos Duran
CUSTOMERS TESTIMONIALS

Bob Samii

Group Director SEO & SM

Media Odigeo Group

We are totally satisfied with the results using Social&Loyal's social loyalty program software. The virality level we are experiencing is excellent and also we are achieving high participation and engagement rates since we started the project with Social&Loyal in edreams.com. Testimonial By Bob Samii

David Tomas

CEO

Cyberclick

A key factor for succeeding in digital communication is to have a deep understanding of your clients and reward them. With Social&Loyal we have been able to acquire an extraordinary knowledge of our consumers and we have increased our conversion rate from non-buyer potential consumers to buying con...sumers.

Testimonial By David Tomas

Carlos Duran

CEO

Hoy-Voy

We have exceeded by far our expectations in positioning our company in Google and our Facebook and Instagram communities are growing every month since we launched our interactive loyalty program. Social&Loyal's team gives us fast response to our demands and proactively proposes new ways to improve ...our results.

Testimonial By Carlos Duran

Case Studies

COMPANY CASE STUDIES
Case Study LATAM Airlines

A key factor for succeeding in digital communication is to have a deep understanding of your clients and reward them. With Social&Loyal we have been able to acquire an extraordinary knowledge of our consumers and we have increased our conversion rate from non-buyer potential consumers to buying con...sumers

Read More
Case Study Eroski

Analysis of Consumer Trends for Retail, Retail Loyalty Program ROI, Read Full Story

Read More
Case Study Food & Beverage Industry

Food & Beverage Gamified Loyalty Program ROI, Read Full Story

Read More

Popular Business Setting

for Social&Loyal

Top Industries

  • Marketing and Advertising
  • Sports
  • Real Estate

Popular in

  • Small Business

Peers used Social&Loyal to Enhance customer relationships and Acquire customers

Peer and Expert Opinion on Features

for Social&Loyal

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Gamification

4.82/5 ★

Read Reviews (38)
Alerts: popups & Notifications

4.69/5 ★

Read Reviews (19)
Rewards

4.73/5 ★

Read Reviews (17)
Contests/quizes

4.69/5 ★

Read Reviews (12)
Feedback surveys

4.66/5 ★

Read Reviews (11)
FEATURES RATINGS AND REVIEWS
Gamification

4.82/5 ★

Read Reviews (38)
Alerts: popups & Notifications

4.69/5 ★

Read Reviews (19)
Rewards

4.73/5 ★

Read Reviews (17)
Contests/quizes

4.69/5 ★

Read Reviews (12)
Feedback surveys

4.66/5 ★

Read Reviews (11)

IT and Other Capabilities

for Social&Loyal

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.82/5 ★

Read Reviews (20)
Data Export

4.64/5 ★

Read Reviews (10)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.82/5 ★

Read Reviews (20)
Data Export

4.64/5 ★

Read Reviews (10)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.72/5 ★

Read Reviews (13)
Email Support

4.46/5 ★

Read Reviews (5)
Chat Support

4.46/5 ★

Read Reviews (5)
Phone Support

4.46/5 ★

Read Reviews (5)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.72/5 ★

Read Reviews (13)
Email Support

4.46/5 ★

Read Reviews (5)
Chat Support

4.46/5 ★

Read Reviews (5)
Phone Support

4.46/5 ★

Read Reviews (5)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

4.77/5 ★

Read Reviews (26)
Analytics

4.70/5 ★

Read Reviews (19)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

4.77/5 ★

Read Reviews (26)
Analytics

4.70/5 ★

Read Reviews (19)

Software Failure Risk Guidance

?

for Social&Loyal

Overall Risk Meter

Low Medium High

Top Failure Risks for Social&Loyal

Vendor Profile Details

Company Name

Social&Loyal

HQ Location

Barcelona, Barcelona 08028, ES

Employees

1-10

Social

Financials

SEED