Social&Loyal Overview
Social&Loyal is a SaaS based omnichannel gamified customer loyalty and social CRM platform that allows companies to attract, engage and retain consumers. It is designed to help businesses implement engaging loyalty programs to improve customer acquisition and retention, promote brand awareness, and collect actionable customer data.
Social&Loyal allows marketers to create and manage a new generation of loyalty programs in which consumers are rewarded that generates value to the company through purchase on/off line, conduct surveys, invite friends, answer quiz games, follow the company on different social networks, give contact information, etc. It is done in a gamified way to enhance engagement to unexpected levels.
Social&Loyal interactive loyalty programs promote daily interaction so that the brands will be constantly on the top of mind of their consumers to motivate purchases. Rewarding consumers for every purchase also motivates purchase repetition rates. It's specially designed games also help companies to educate consumers, promote their products and viralize content through social networks. Social&Loyal every interaction, the platform gathers relevant information about consumers in order to help companies to personalize marketing efforts.
Cuspera Reviews
16 buyers and buying teams have used Cuspera to assess how well Social&Loyal solved their Customer Loyalty Management needs. Cuspera uses 360 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Loyalty Management needs.
Business Priorities
Enhance Customer Relationships and Acquire Customers are the most popular business priorities peers achieved using Social&Loyal.
Use Cases
Peers recommend Loyalty Management , Engagement Management , Campaign Management , as the business use cases that they have been most satisfied while using Social&Loyal.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Loyalty Management with Promotions |
4.96/5 ★ |
"...Gamification Points, Level, and Reward system to encourage profitable actions that drive customer loyalty...." E-commerce Industry Loyalty Program- Social&Loyal |
| customise loyalty program |
4.77/5 ★ |
|
| create engagement based loyalty |
4.65/5 ★ |
|
| Engagement Management with Promotions |
4.89/5 ★ |
"...To Increase Brand Engagement Create engaging activities, contests and prizes ..." Social & Loyal |
| engaging and following up |
4.86/5 ★ |
|
| Campaign Management |
4.88/5 ★ |
"...You can create campaigns, manage reports, add activities or contests, send targeted notifications and more without coding skills in a matter of minutes!..." Product Features |
| campaign analytics |
4.71/5 ★ |
| PEER EXPERIENCES | |
|---|---|
| Loyalty Management with Promotions |
4.96/5 ★ |
"...Gamification Points, Level, and Reward system to encourage profitable actions that drive customer loyalty...." E-commerce Industry Loyalty Program- Social&Loyal |
|
| customise loyalty program |
4.96/5 ★ |
| create engagement based loyalty |
4.96/5 ★ |
| Engagement Management with Promotions |
4.89/5 ★ |
"...To Increase Brand Engagement Create engaging activities, contests and prizes ..." Social & Loyal |
|
| engaging and following up |
4.89/5 ★ |
| Campaign Management |
4.88/5 ★ |
"...You can create campaigns, manage reports, add activities or contests, send targeted notifications and more without coding skills in a matter of minutes!..." Product Features |
|
| campaign analytics |
4.88/5 ★ |
14+ more Business Use Cases
Our AI advisor, Wyz, harnessed 360 insights from peers and experts to help you assess how these Social&Loyal use cases fit your Customer Loyalty Management needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
A key factor for succeeding in digital communication is to have a deep understanding of your clients and reward them. With Social&Loyal we have been able to acquire an extraordinary knowledge of our consumers and we have increased our conversion rate from non-buyer potential consumers to buying con...sumers. |
|
We are totally satisfied with the results using Social&Loyal's social loyalty program software. The virality level we are experiencing is excellent and also we are achieving high participation and engagement rates since we started the project with Social&Loyal in edreams.com. Testimonial By Bob Samii |
|
We have exceeded by far our expectations in positioning our company in Google and our Facebook and Instagram communities are growing every month since we launched our interactive loyalty program. Social&Loyal's team gives us fast response to our demands and proactively proposes new ways to improve ...our results. |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
David Tomas CEO Cyberclick |
A key factor for succeeding in digital communication is to have a deep understanding of your clients and reward them. With Social&Loyal we have been able to acquire an extraordinary knowledge of our consumers and we have increased our conversion rate from non-buyer potential consumers to buying con...sumers. |
|
Bob Samii Group Director SEO & SM Media Odigeo Group |
We are totally satisfied with the results using Social&Loyal's social loyalty program software. The virality level we are experiencing is excellent and also we are achieving high participation and engagement rates since we started the project with Social&Loyal in edreams.com. Testimonial By Bob Samii |
|
Carlos Duran CEO Hoy-Voy |
We have exceeded by far our expectations in positioning our company in Google and our Facebook and Instagram communities are growing every month since we launched our interactive loyalty program. Social&Loyal's team gives us fast response to our demands and proactively proposes new ways to improve ...our results. |
Case Studies
| COMPANY | CASE STUDIES |
|---|---|
|
Case Study EroskiRead More |
|
|
Case Study Food & Beverage IndustryRead More |
|
Case Study EucerinRead More |
Popular Business Setting
for Social&Loyal
Top Industries
- Marketing and Advertising
- Sports
- Real Estate
Popular in
- Small Business
Peers used Social&Loyal to Enhance customer relationships and Acquire customers
Peer and Expert Opinion on Features
for Social&Loyal
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Gamification | Read Reviews (38) |
| Alerts: popups & Notifications | Read Reviews (19) |
| Rewards | Read Reviews (17) |
| Contests/quizes | Read Reviews (12) |
| Feedback surveys | Read Reviews (11) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Gamification | Read Reviews (38) |
| Alerts: popups & Notifications | Read Reviews (19) |
| Rewards | Read Reviews (17) |
| Contests/quizes | Read Reviews (12) |
| Feedback surveys | Read Reviews (11) |
IT and Other Capabilities
for Social&Loyal
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (20) |
| Data Export | Read Reviews (10) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (20) |
| Data Export | Read Reviews (10) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (13) |
| Email Support | Read Reviews (5) |
| Chat Support | Read Reviews (5) |
| Phone Support | Read Reviews (5) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (13) |
| Email Support | Read Reviews (5) |
| Chat Support | Read Reviews (5) |
| Phone Support | Read Reviews (5) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (26) |
| Analytics | Read Reviews (19) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (26) |
| Analytics | Read Reviews (19) |
Software Failure Risk Guidance
?for Social&Loyal
Overall Risk Meter
Top Failure Risks for Social&Loyal
Vendor Profile Details
Company Name
Social&Loyal
Company Website
https://www.socialandloyal.com/HQ Location
Barcelona, Barcelona 08028, ES
Employees
1-10
Social
Get a personalised risk report for Social&Loyal
See Sample Risk ReportTell us more about yourself so that we can personalise incidents for your location, industry etc.
Connect to vendor request
Social&Loyal may get in touch with you regarding your request.
Request Custom Quote
Social&Loyal will get in touch with you regarding your request.